8500 results found
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Add client after sale closes
If you create a client from the checkout window and do not click "Save Client" before processing the payment the system does not save the client (Even if you click "Save Client" on the following screen (Where you can print a receipt)).
This can leave an order without a client even when you intended to add a client and in fact clicked "Save Client"
Being able to add a client to an order that doesn't have a client assigned would fix this issue. Making a permission level for this would prevent fraudulently assigning clients for loyalty purposes.
4 votes -
4 votes
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Allow confirmation and reminder texts and emails to include a link
With the new referral program released, it would be nice to add this link to the confirmation texts and emails.
4 votes -
Rebooking Clients from their History
I've noticed when you try to rebook a client from their service history, their service provider (stylist/colorist) disappears from the calendar. It would make the most sense that the client's stylist/colorist's schedule would be the only one to appear or at the very least remain visible on the calendar. When this happens, I'm then having to manually pull the stylist name and schedule up in order to book the client.
2 votes -
Duration massage
Would love to have the ability for duration options for online booking. (Example: 30, 60, 90 minute massage.)
2 votes -
Filter out appointments "completed" as a no-show
If you charge clients a no-show fee in Blvd, it counts towards your service and appointment count in all reporting. This provides an inaccurate count of actual completed appointments. Blvd should have these fully separate, or have the ability to filter them out. No-show charges ideally would function more like a product sale.
2 votes -
When you change a service, the resource linked to that service should automatically update as well. It doesn't currently.
When we update a service on client's appointment, it doesn't automatically update the resource that's associated with the appointment. It should be linked so that it auto-populates when the new service is selected to avoid any issues.
8 votes -
Set an invoice to charge on a certain day
If a patient is paying in the future or owes for a package, etc., it would be nice to be able to schedule an invoiced date in the future.
7 votes -
Send Forms After Appointment
I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.
52 votes -
Reporting on whether membership cancellation was initiated in store or online via client portal
It would be valuable to understand the volume of cancellations by channel - manually by a glowbar team member or online by the client via the client portal
1 vote -
Separate client contact info and tag permissions
We use the tag system heavily operationally, so all our team members need to be able to see tags. I would like to restrict service providers to limiting client contact information for important security and business protection reasons, but I can't because they would lose tag visibility which they need to perform services accuratly. Separating this in permissions would be a HUGE win for us.
3 votes -
Allow better groupings for online booking options- Let us customize whats under group bookings
Can you please allow us to eliminate certain service categories from the "Group Bookings"? Or find a better way to do "couples bookings"? Our clients are not easily navigating the BLVD site
9 votes -
Add-On Services: Limiting # of options required to book
Ability to limit the # of add-on service options required to book (e.g. minimum and max) an appointment. Ex. 1 add-on for a 60-minute massage vs 2 add-ons for 90-minute massage.
2 votes -
Ability to alphabetize forms and charts in the forms and charts tab in the client profile
We need to be able to alphabetize forms in the client profile tab as it makes searching for specific forms/charts much easier.
25 votes -
Alert when closing screens without saving
When editing client or product details, there is no warning if you close the popover without saving your changes. The system knows there is a change because it highlights the "save" button, so it should be able to alert me if I didn't click the save button before leaving.
It isn't often, but I occasionally leave the screen thinking I saved the changes and they are all gone forever.
1 vote -
Private Calendar
A section to see provider's private calendar link and add outside calendars as well
3 votes -
Personal Calendar Integration Options
It would be helpful for us to have the ability to block certain staff members from viewing other staff members synced calendars.
Additionally, a privilege group that would allow us to provision this would be great.
3 votes -
Add prep time option
Have a Prep Time option for services. We have a shorter transition time for most of our services. However, we have a couple services that need more time to set up. We arent able to predict what services may come before it which would mean we may have a shorter time to prep for that service.
6 votes -
No Show reports
Printing anything on is so hard. Please make it easier to print any no show list. Cancellation list or even service pricing. Printing is so difficult here!!!!!
1 vote -
When booking online we would like to know where we got the lead from.
We need to know where we are getting our leads from so we can adjust our marketing budget accordingly. ie google, yelp, facebook, etc.
3 votes
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