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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8152 results found

  1. It's impossible to see when and where a voucher was redeemed right now. So if clients have a shared membership and ask why they dont have a voucher on their account, you cant tell who redeemed which voucher and when. There should be a way to see a clear history of a clients voucher redemptions

    9 votes

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    1 comment  ·  Admin →
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  2. There are some "Other" payments that should only be applied by a manager, so they should be the only ones to see it in the dropdown menu at checkout.

    1 vote

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  3. Can you please give the option to book an appointment on the app and not contact the customer? The desktop version offers this option.

    1 vote

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  4. Be able to set perimeters for required info for when a patient is being inputted into the system such as:

    -date of birth
    -phone number
    -email
    -card on file

    -zipcode

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Manage/edit and create services in the same section. Navigating between 2 different sections to modify service settings is cumbersome.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. When a guest uploads an inspiration photo, we should get a notification. some guests may do so even after coming to us for years. it would be nice to get a notification when something new is added to their file. Thanks so much for your hard work.

    1 vote

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  7. This would allow us to upload photos, documents and such to clients profile from the convenience of our phones to make some documenting quicker and more efficient.

    1 vote

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  8. I would like the ability to import data in bulk for my clients. For example, I use an external forms application called JotForm. We have collected birthdays and addresses on these forms for the past several years. When we migrated from Square to Boulevard, that data did not come over from our clients because it was not in Square, rather the JotForms so now I would have to go into almost 1500 records one by one and update them, that is silly.

    7 votes

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  9. 3 votes

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  10. In the "other" category in referrals, it would be helpful if then we could enter the specific info. For example, allowing me to type in an answer.

    1 vote

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  11. Right now there is no limit to how many transactions can be performed using an offer code. Some businesses only want the client to be able to purchase a discounted gift card once but there is no limit currently to how many they can purchase.

    16 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. Need the ability to control privilege group access to control who has access to cancel a membership. This is a critical request for True REST

    2 votes

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  13. I would love to see a bank of Templates to choose from that are customizable. My former program had that and it reduced time making them. For a spa that has many, many services, it is very time consuming to make these. Also, helpful to compare to make sure nothing is missed. Just a thought That has been the most challenging part of moving to Boulevard.

    1 vote

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  14. FIX THE DAMN 'TODAY' BUTTON OR DONT SHOW IT AT ALL!

    1 vote

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  15. When filtering a report by Staff Name, having the ability to select between Active, Inactive or All. Similar to the Employees tab under Manage Business.

    2 votes

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  16. Not everyone is paid by commission / %

    20 votes

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  17. When clients check out, after the welcome screen, having a "prebook your next appointment" button where they can do it directly from the iPad while they're in with us would be great. Added bonus-- a suggested timeframe/ note on the screen of when they should rebook for if they decide not to rebook right then.

    4 votes

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  18. Show loyalty points under ORDERS. We have to open the PDF receipt to be able to see that Loyalty Points were used as a discount on a service. It should be shown under the order section so we do not need to go any further to see why a service was discounted

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. I've been open for 10 days and have had more than a dozen people come in frustrated on the page that says "add more" It is not even close to intuitive that you need to click on the service to remove it. There has to be a button added! Please!!!

    21 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  20. have a place to document second addresses for second/summer homes

    1 vote

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