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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8493 results found

  1. This feature would add a new column or row in reports that automatically excludes vouchers from package sales. The functionality would:

    • Automatically identify and filter out vouchers associated with package sales in reports
    • Eliminate the need for manual filtering of packages with vouchers
    • Provide a more streamlined and accurate view of sales data
    • Save time and reduce potential errors in reporting

    This enhancement would improve the efficiency of report generation and analysis, allowing businesses to quickly access relevant sales data without the extra step of manually filtering out package vouchers.

    4 votes

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    1 comment  ·  Admin →
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  2. 4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. We would like the ability to filter clients by the location they visited first.

    2 votes

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  4. Once the Referral Program is activated, "Another client" ceases to exist as an option for Referral under a clients contact information. This may and has resulted in the inability to later manually edit / add another Client as a referring party when the Client who was referred pre exists as a client with completed appointments.

    We would like for "Another Client" To remain as an option even if the Referral Program is active.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Need a metric per staff on how many clients cancelled.

    1 vote

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  6. Ability to organize Client Audiences in folders, similar to Reports organization.

    3 votes

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  7. I would like to be able to make packages that my patients can pay in parts (like memberships). For example, laser package that is paid in 3 months.

    4 votes

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    1 comment  ·  Admin →
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  8. virtual invoicing for account credits

    4 votes

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  9. Ability to remove refund methods that are not offered (e.g. gift card/account credit)

    1 vote

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  10. It would be amazing if you had the option to turn off and on the use of an ipad during checkout so that you could use just one screen to complete the transaction.

    1 vote

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  11. Ability to allow a service to be booked with one resource or another, or to have a service that can be booked with both resources.
    Example:
    BBL+Moxi = BBL-Moxi Machine
    BBL+ClearSilk = BBL-ClearSilk Machine
    BBL+Moxi+ClearSilk = BBL-ClearSilk Machine + BBL-Moxi Machine
    BBL = BBL-ClearSilk Machine or BBL-Moxi Machine

    1 vote

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  12. Need to save WIP notes. I'm often interrupted while making a notes and I have to leave that clients chart and I lose the whole note.

    1 vote

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  13. Please make a way that we can be alerted via the app that we have an unread text messages, so we can respond right away without having to log in. We are unable to respond in a timely fashion because we dont get an alert.

    1 vote

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  14. It would be great if we could set a notification that sends a daily reminder of the providers schedule of patients/clients before each day begins to the staff.

    4 votes

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  15. height and weight under demographics so a form can pull and auto populate. Also calculate BMI from height and weight.

    15 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. We are having issues where our clients are filling their forms out and the providers are coming to grab them because they have receive the check in alert. It would be nice if it didn't alert them until after they have completed their form so they client isn't feeling rushed by the provider coming in to grab them.

    1 vote

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  17. We would like a comment section for office communication available in the appointment box. Once you click on an appointment, a comment section for this appointment would be helpful.

    1 vote

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  18. It would be useful to have a date showing on the entered client notes within the clients profiles, instead of "A Year ago" as an example.

    3 votes

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  19. When patients cancel online them, ask them to select a reason for cancelation and prompt to reschedule. It would be nice if we could change the options for cancelations. Thank you!

    28 votes

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  20. We need to be able to run a report for specific offers/discounts and whose account they were applied to.

    4 votes

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