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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7877 results found

  1. Your client portal is difficult to navigate with the new refer a friend. Once they sign in it should be write on the front page. It says make an appt. and then gift card. It should be refer a friend directly under that. You have them look at past appts. Then they have to get a code. Then click on their name. And then .... see refer a friend. LORD. Make this more user friendly. My older clients will absolutely not do this.

    1 vote

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  2. 6 votes

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  3. Ability to customize the length of time a client has not been back in for them to receive their Reminder to Book or Fill Slow Days email campaign to go beyond 'haven't visited in last 30 days' and/or 'don't have an appointment in the next 7 days'.

    24 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. the ability to book you appointment and make a deposit with apple pay

    22 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. Being able to run the entire business within the staff app

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. The business is wanting the ability to bulk add services to a provider rather then individually.

    27 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. We have patients that get scheduled, never show up and are never actually seen in the office, and we can't get them out of our client list. Should have a feature that they can be made inactive, invisible or able to delete them all together.

    5 votes

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    1 comment  ·  Admin →
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  8. It would be very helpful to have a check in and check out time stamp on appts to be able to track when a client has checked in and out.

    6 votes

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  9. We are a soap notes required biz.
    We are having issues with soap notes compliance and there is no easy way to sort who is leaving them and who is not. We need an indicator of incomplete forms-either on the providers profile or on the client. Right now reception has to go through all the day before and send out mean emails. Yes people should just do them, but the human brain is silly.

    9 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. simple filter under the sales tab so you can see any products or services sold without being assigned to a service provider. 3 times now a stylist sold a product but it was not assigned to them and commission was not given to them.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. MELT by Melissa would find it super helpful to be able to have new products added in BLVD be synced to Shopify. Currently it only syncs from Shopify to BLVD, and they tend to add products in store before launching online sales.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. We need Unit Cost added as a metric to the Classic Report for Inventory on Hand for locations to easily access without having to filter the Beta Report

    4 votes

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  13. Acquiring clients are VERY expensive. Sometimes people only check the first location in the toggle and blvds looking flow is very ridged and hard to get things in and out of the cart as well as understand what you are booking (it sometimes jumps to the next avail rather than showing it is booked)
    We really need a message or a way to navigate to the next location so we do not lose the client who is shopping. When something is booked, the booking flow for multi locations should have the message to check the other location, at the very…

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. In the salon guests emailed receipt, there is a button that says, "book next appt." If a salon/spa does not offer on-line booking, this button should be able to be eliminated from the receipt. So this is my suggestion, that you make this feature optional. Thank you.

    1 vote

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  15. We would like to email clients on their anniversary to celebrate, so this would be a great addition to automated campaigns

    3 votes

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  16. Voice to text - especially in the chat feature. Nothing is more frustrating that trying to type fast when client is standing there, and you are trying to get an answer from support . Especially if you have to spell check or edit what you are trying to say.

    2 votes

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  17. We should have the ability to have different quantities of products between multiple locations so all the inventory across our business is in sync.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Right now when you duplicate an element on on a form, it goes all the way to the bottom of the form instead of appearing right where you duplicated it, which in most cases is where you would need the duplicate element. It is not efficient to have to scroll all the way to the end of the form and then move the element all the way back up to where you are at.

    4 votes

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  19. There should be a way to undo or redo a change that you just made when building a form.

    3 votes

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  20. 5 votes

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    1 comment  ·  Admin →
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