7161 results found
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9 votes
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4 votes
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For email and text reminders, it would be great if BLVD allowed us to specify weekdays.
We are closed on weekends so we want our clients receiving email reminders 5 business days/weekdays prior and text reminders 3 business days/weekdays prior and not have the weekends count.
1 vote -
show the full service name on commission report
Currently when you run the commission report, it cuts off the name of the service. You should be able to see the full service name for accurate reporting.
1 vote -
Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option
Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option
Currently, directions, email, and call are available as quick links on the Appointment Details provided to the client when booking and via the Portal. If we are using the integrated messaging system with Boulevard it would be nice to offer TEXT as a contact method.
2 votes -
Membership Transaction History Report
Need to be able to print or save as PDF the membership/ account credit transaction history when client requests for a transaction report to confirm they are up to date of their credits or if there are confusions to how many credits/vouchers they have.
Also helps if clients can see their balances through their own client portal
1 vote -
Forms not in appointment details page online
For Forms, if the same-day reminder and Duo app are the only options turned on, the form should not be available to sign in the Appointment Details page online,
1 vote -
Real time system updates for inventory
Having to wait 2 hours for the system to update while counting inventory prevents us from efficiently getting an accurate count same day. This delays reports to owners and managers. This is something BLVD., should correct sooner rather than later.
6 votes -
Tighten up the Hipaa compliance
When a patient schedules an appointment they get a detailed email that includes personal information like what treatment they are getting. Med spas have to practice hipaa and this is a huge violation.
6 votes -
158 votes
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Report that shows number of appointments booked on one given day
For example, at the end of the day running a report that shows how many future appointments were scheduled that day.
5 votes -
Records and/or log of when a staff member puts a tag on a client profile.
Please make a record/log in the client notes when a staff member puts a tag on a client profile. Currently, if a staff adds a tag you and doesn't leave a note on their profile there is no way to trace back who put the tag on there and when it was added to the profile. This would be very helpful.
2 votes -
have a direct link for the waitlist
Instead of only having the waitlist available for the client to sign up on when there are no slots available, having a waitlist link that the stylists can post on their social media. That way clients can directly sign up for the waitlist instead of going through the entire process.
3 votes -
Arrival Notification to Provider Should Include Service(s)
When our service providers get a notification that their client has arrived and checked in, they would like to see "X has checked in for the following services..." so they don't have to separately check their books and see what's booked. It is a simple thing that would save extra time, and sometimes our service providers have been missing out on services because the client won't mention it to them in the chair if the provider doesn't bring it up.
9 votes -
Report that shows client notes & alerts
Report that shows client notes that have been entered in the client profile.
12 votes -
New Guest Logo is in bright red so it's easier to recognize a new guest
It would be easier to recognize a new guest on the schedule if the logo appeared in a bright red color, vs just the star or heart (can't remember which one it is at the moment.)
2 votes -
Report separating business charge from Commisionable totals
We are currently using the business charge. We would like a report that separates this charge from the service totals in a report so the stylists can see the actual amount they are being paid on. This would be ideal in Mobile app as well.
7 votes -
Confirmation time stamp
It would be helpful if there was a way to view after a client received their appointment reminder when they actually confirmed and how they confirmed their appointment. For example, if they received a SMS message, and confirmed through that SMS message including the date and time.
15 votes -
Check out Retail Item Name
Upon adding items to a guest checkout it cuts off half the name. It would be nice if you could hold the curser over the item added to an order and have it display the entire name of the item added to an order.
2 votes -
Multiple barcode for products
Occassionally manufacturers will alter or update an items barcode for their own reasons. Businesses are placed in a strange situation where although the product is largely the same (size, color, volume, formula) but the packaging has been altered so that the barcode is different or the name of the product is slightly different.
Remaining stock needs scannability with the old barcode, but new stock needs the new barcode. Having the ability to have both scans register as the same product would make the transition seamless for staff requiring only input of this into the product details if it were possible.
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3 votes
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