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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. We have BLDV up on the computer all day and we are kinda busy so its quick to forget to stop at the computer real quick to check and see if someone has messaged/texted us, booked a sameday appointment, or if someone is calling. Unless we are standing at the computer most times we miss all the potential notifcations until someone stops and looks. So i would love the abilty to have a sound when atleast a message comes in!

    1 vote

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  2. We would like the ability to utilize an email from a custom domain for email communications other than the "@marketing.blvd.me" domain.

    4 votes

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  3. We would like reminder texts to contain (date, time, services, and provider). This way clients have more information at a glance.

    2 votes

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  4. For long text in forms, make paragraph fields scrollable/collapsible so that they take up less space and are easier to scroll through.

    2 votes

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  5. It would be extremely helpful if BLVD had the capability to modify the price of a current membership. We run deals all the time that change the price of current members and our previous solution allowed us to discount their membership price for x amount of months or change the price all together.

    11 votes

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  6. Useful when leads submit forms with images attached. Uploading to the Gallery via image URLs would allow us to have all client info in Blvd. Instead of just text details (name, email, phone, etc) in Blvd while the photos have to be accessed elsewhere.

    This ability could allow an easy Zapier integration for an Add Images To Gallery action.

    Heck, uploading images via URL could simplify data migration for new Blvd subscribers.

    Gallery uploads being limited to local storage feels a little outdated in this modern world.

    K. Love ya. Thanks. Bye.

    3 votes

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  7. Integrate with Sylton's Observe 520 for the IQ system that Alma uses. Since you are moving more into the medical side, many of your clients will be working with Alma Lasers and have IQ systems. If you had an integration that could far more easily integrate the IQ pictures straight into the patient's gallery in Boulevard, that would be amazing.

    1 vote

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  8. True Merchant Statement with BLVD Stamp on the PDF

    1 vote

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  9. We would like a report or column added in the "Client Records" report that will list each clients pronouns (if selected)

    1 vote

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  10. We would like a new tab listed under "Reports", "Summaries" and "Overview" dedicated to Membership information.

    This way we can get membership data at a glance. We would also like the ability to download reports from this page

    1 vote

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  11. I would love to have a signature button that i can add to my notes. this would automatically sign my name (or whoever is logged in) and add a date and time stamp.

    right now, i need to manually draw my signature or type my name which takes alot of time.

    thanks!!

    7 votes

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  12. Would like to have all the options for digital GC at time of check as is when they purchase online. Would also like the option to have dollar amount or service and gratuity. Capability to email the recipient and/or print GC.

    2 votes

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  13. Not all our providers perform all our services. When we are booking an appt, If you click under a persons name, under the dropdown of services it shows all our services. It would be nice if just the services that provider does pops up.

    3 votes

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  14. Ability to source a Boulevard developer vs 3rd party. This will help limit education and streamline projects/initiatives.

    1 vote

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  15. We need a report to calculate churn rate.

    Calculating turnover

    1 vote

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  16. I would love to be able to upload a small video of a client making facial expressions or an option to add more than just 4 pictures.

    1 vote

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  17. We would like to see better charting options such as the ability to enlarge photo comparisons, do side by sides with a slideshow. We would also love to be able to have the charting say the product that we are charting and not just a number

    8 votes

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    Hey there! We're excited to share today's launch that partially addresses your request: you can now zoom and pan when viewing photos in gallery, comparison, and forms. Learn more in the changelog post here: https://headwayapp.co/boulevard-changelog/zoom-and-pan-when-viewing-photos-in-gallery-comparison-and-forms-313442

    Best,

    Julia

  18. Feature Request: Identification and Pre-Appointment Communication for First-Time Clients**

    Summary:

    We request the addition of a feature that allows our salon to identify new clients who have booked their first appointment. This feature should include an option to generate a list of these new clients to enable sending personalized messages or emails to them before their scheduled appointment.

    Current Functionality:
    Currently, Boulevard provides notifications for appointments but lacks a specific function to highlight first-time visitors. This limits our ability to engage with new clients prior to their initial appointment, which is crucial for creating a welcoming and personalized experience.

    Proposed…

    16 votes

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  19. Need a direct way to restrict online booking to only services that patients have previously received/ limit service options bookable online based on a client's service history. We do tattoo removal, and we cannot allow them to book online because they will pick the wrong size .
    need this to control them picking the right level of service since it autoloads the time slots and cost. patients pick the wrong one and then you have to catch and correct which is very difficult to be consistent with.

    1 vote

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  20. Need a direct way to restrict online booking to only services that patients have previously received/ limit service options bookable online based on a client's service history. We do tattoo removal, and we cannot allow them to book online because they will pick the wrong size .
    need this to control them picking the right level of service since it autoloads the time slots and cost. patients pick the wrong one and then you have to catch and correct which is very difficult to be consistant with.

    1 vote

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