8493 results found
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Pls make the loyalty program points system easier to understand
It is so hard to understand and I cannot understand why. It should be a very simple setup of every 100 dollars spent = x
Whenever I have to work with it we have to call chat to explain our dollar amount set up.There should also be an auto-send email about loyalty points so it can be used for marketing, ie, it should talk to other things.
It should also have an auto-enroll (if you want it) toggle. Our reception has so many boxes to tick when making a first-time apt; it's a lot.
2 votes -
Report for offers applied to booked appointments
Ability to run a report on offers applied to booked appointments.
2 votes -
Allow an exact date as a choice for an expiration date on vouchers
Allow a specific date to be set for a voucher expiration instead of just a specific number of months or years. Still keep that as an option, but also add in the ability to choose a specific date. This way, you don't have to add to a profile or have a client purchase and then go to each profile and manually update the expiration date.
3 votes -
Need a way to schedule clinic shutdowns and LUNCH
you need a way to book lunch breaks easily, ongoing. the 52 week limit on ongoing repeated blocks is frustrating- should not have to remember to reset it every 52 weeks. Lunch breaks are pretty standard necessity in a schedule!!
Also- it allows an opportunity for online scheduling to sneak through before you reset it )=Also an easier holiday feature to block would be nice
6 votes -
Abandoned cart email
Ability to generate an abandoned cart email system that can encourage people to come back to schedule if they stop in the booking process
10 votes -
give the option to copy notes from appointment to client profile
When cancelling an appointment, give the option for the notes left on the appointment cancellation to automatically copy into the client profile notes also
2 votes -
1 vote
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when having guest appointments, allow for account credit application to be smoother
we currently have to manually move account credit between two guests who want to pay seperately but booked together. there is no easy way to transfer their deposit and we must manually do it on our end, hit refresh multiple times and do a lot math
5 votes -
REMOVE PRODUCT COMPLETELY FROM INVENTORY
I know we can grey out a product by dis-enabling but I would LOVE to really clean out our inventory by removing products completely, especially because we have duplicates made on accident.
4 votes -
Separate batches for inventory
There needs to be a way to include multiple batches for product inventory. For example I often have 2 batches of neurotoxins and fillers at a time with different LOT numbers and expiration dates. There also needs to be a more efficient way to track product expiration.
3 votes -
Please allow for SORTING by date or name in the REPORTS folders
reports are sorted into FOLDERS but there is no way to sort them inside these folders, and what's more, there is no order to HOW they are sorted now.
can this be addressed???
would it be hard to at LEAST make this alphabetical by default????seems like such a simple thing and complete counterintuitive
1 vote -
Pool Chemical Log
As more and more float tanks and hydrotherapy spas are popping up - a way to log pool chemicals (Chlorine, Alkalinity, pH, etc) would be AMAZING. A simple log that can be stored in the software for easy reference.
1 vote -
Show online service name as different than service on our schedule
Example: Someone books "The Full" but on our end it will say "Chemical 4" meaning we have 4 increments of time to apply. This is pretty crucial for time based salons.
4 votes -
pin forms to top
Pin certain forms to the top of forms list
Also pin certain photos to the top of the gallery5 votes -
Review Text - trigger based on "actual" checkout/order completion rather than the appointment end time
I wanted to share some feedback regarding the timing of review requests in the system. Currently, these requests are sent based on the scheduled appointment end time (described as checkout time in the support center), regardless of whether the client actually completed their appointment. This can result in review requests being sent to clients who didn’t show up.
It would be much more effective if the timeline for sending review requests was triggered by the actual checkout action for completed appointments. This would ensure that requests are only sent to clients who showed up for their visit. Ideally, we’d like…
4 votes -
Merchant account update confirmation
We would like to be automatically notified of any merchant account updates / changes. This way, we do not have to reach out to support for a current status.
2 votes -
Allow custom links in client communications
There is the existing ability to add a link to forms, cancellation policy to automated client comms, but there are other custom links that may be useful for clients, specific to the business.
3 votes -
Add “Report Created” Trigger for Zapier Integration
Please add a “report created” trigger to Boulevard’s Zapier integration — especially for performance or sales reports.
As a single-location business owner, I rely heavily on KPIs to grow my team and track performance, and I’m building automated dashboards using tools like Zapier, Google Sheets, and Klipfolio.
However, right now there’s no way to trigger an automation when a Boulevard report is generated, which limits our ability to sync data in real time or even on a recurring basis.
This one trigger would:
• Eliminate manual downloads and uploads
• Empower more small businesses to use automated reporting
• Extend…1 vote -
Review Request Error
REVIEW REQUESTS SENDING TO CLIENTS WHO ARE CHARGED FOR LATE CANCEL OR NO SHOW
4 votes -
You add some type of notifcation bell for Messages, Phone Calls, Bookings.
We have BLDV up on the computer all day and we are kinda busy so its quick to forget to stop at the computer real quick to check and see if someone has messaged/texted us, booked a sameday appointment, or if someone is calling. Unless we are standing at the computer most times we miss all the potential notifcations until someone stops and looks. So i would love the abilty to have a sound when atleast a message comes in!
1 vote
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