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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8488 results found

  1. We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!

    26 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. Ability to disable client accommodations at the business and location level

    1 vote

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  3. 1 vote

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  4. It would be great to have a way to know who checked out or scheduled a guest without having to log in and out of boulevard. Maybe a pin code for each person that they enter upon confirming the booking or hitting checkout.

    1 vote

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  5. It would be nice to know what appointment the "in progress" chart belongs to.

    1 vote

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  6. We would like services that are not Bookable Online to still appear in our self-booking overlay so that clients can see all available service options. In the description of the disabled services, we would just note that they must call the salon to book. We've had a lot of appointments booked incorrectly because clients don't see the service they are wanting as an option.

    1 vote

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  7. You built two beautiful things....now pls connect them. The client portal is fantastic, and so is the new attendant. The auto attendant should have the ability to have a prebuilt link in there that says, "we are away from our desk but did you know you can self-serve many issues through the client portal (insert link)"

    We alllllll want to do less work. Help us teach people how to do it for us.

    2 votes

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  8. Ability to "prioritize" calendar availability based on membership tier or VIP clientele

    3 votes

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  9. There is no marketing filter for gift certificates. Who is most likely to buy one? The person who last bought one. Right now we have 8k people in there with no appointments- some are gift cert buyers, some canceled....its really hard to tell who is who. We tried to hand tag it and it was a massive protect. We just need a gift certificate filter to reach those people and re-market to them.
    It would also just be super helpful to know who received a gift cert. Its really hard to tell and we do sometimes use a gift cert…

    3 votes

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  10. Leviticus would like the option to require internal notes to be input at the time of booking from the dashboard.

    1 vote

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  11. I do not want to be required to select a reason for cancelling the appointment when cancelling - it makes the process take too long.

    1 vote

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  12. 1 vote

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  13. Ability to upload a PDF to Gallery

    23 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  14. use ai to make suggestions based on historical data on different business operation strategies such as "Reduce/Increase staffing/hours Saturdays in December." or "Change availability of staff A because their usage is low/high." or "Run a 30% off special in the spring based on customer trends." or "Call/Email these people to offer xyz service based on previous bookings."

    Basically use data to give automatic insights and suggestions to the owners of the service. Currently, we have reports which are great. However, it would be nice to get trendiness, graphs, charts, and suggestions/recommendations for the non tech-savvy owner who uses your services…

    7 votes

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  15. If we are not charging a client for a service it would be nice to have a "Comp" button instead of having to go through the whole "check out" process as if we are using a card as that's the only option. I also am unable to check out a client from home without the Duo even if they have a $0 balance.

    2 votes

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  16. It is so hard to understand and I cannot understand why. It should be a very simple setup of every 100 dollars spent = x
    Whenever I have to work with it we have to call chat to explain our dollar amount set up.

    There should also be an auto-send email about loyalty points so it can be used for marketing, ie, it should talk to other things.

    It should also have an auto-enroll (if you want it) toggle. Our reception has so many boxes to tick when making a first-time apt; it's a lot.

    2 votes

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  17. Ability to run a report on offers applied to booked appointments.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Allow a specific date to be set for a voucher expiration instead of just a specific number of months or years. Still keep that as an option, but also add in the ability to choose a specific date. This way, you don't have to add to a profile or have a client purchase and then go to each profile and manually update the expiration date.

    3 votes

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  19. you need a way to book lunch breaks easily, ongoing. the 52 week limit on ongoing repeated blocks is frustrating- should not have to remember to reset it every 52 weeks. Lunch breaks are pretty standard necessity in a schedule!!

    Also- it allows an opportunity for online scheduling to sneak through before you reset it )=

    Also an easier holiday feature to block would be nice

    6 votes

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  20. Ability to generate an abandoned cart email system that can encourage people to come back to schedule if they stop in the booking process

    10 votes

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