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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8488 results found

  1. Ability to set multiple discount percentages or dollars off for different service, products, packages, memberships, and/or gift cards, while only needing to enter a single offer code

    1 vote

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  2. Ability for a person with Manage Business permissions to shadow login as a staff member and see how the dashboard looks from their perspective.

    1 vote

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  3. Small addition, but it would be amazing if there was an option to put a call to action button where the client can text us. There's just call/email/visit website.

    7 votes

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    1. Commission Control on Employee Discounts – The ability to limit or exclude commissions on services and products purchased with employee discounts. This would help maintain fair compensation structures while still offering staff perks.

    2. Minimum Purchase Requirement for Promotions – The ability to set a minimum spend before a promotion is applied (e.g., “Buy $200 in gift cards, get $50” would only apply when the full $200 threshold is met).

    3. Exclusion of Discounts from Being Combined – The ability to restrict specific promotions from stacking with other discounts (e.g., preventing a service discount from being combined with a retail promotion). This…

    4 votes

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  4. When viewing the "Cancellations" tab on boulevard, it should be easier to access the client profile from that page.

    3 votes

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  5. Reverse the recent updates for the checkout process, it has got infinitely more complicated especially with price and service adjustments.

    3 votes

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  6. Option to sell a number of memberships to a large buyer (eg. university, corporate partner, etc.)

    1 vote

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  7. what I wanted is to allow my clients to book a dusting or barber clean up in between their regular appointments. Whats happening is everyone is just booking for clean ups and not actual hair cuts. Is there a way that the app will only allow them to book the clean up haircuts after they have a hair cut? and to then allow to book another clean up they will have to have another hair cut?

    1 vote

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  8. We book out according to time spent and not what type of service the client wants. We would like to allow a service to show up differently for online booking and for booking internally. Example would be
    Online service name: Haircut ... will show up as
    Internal schedule: Tech 3

    1 vote

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  9. Forms for cancelling or pausing membership

    3 votes

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  10. Idea:

    To avoid confusion at checkout, it is proposed that the iPad, which is solely used to check out clients, should display a more intuitive message. Currently, the "Check In" prompt leads clients to believe they need to check in rather than check out. A simple rewording could significantly improve user experience and streamline the process. Suggested alternative messages include:

    "Complete Checkout"
    "Finalize Your Purchase"
    "Proceed to Payment"
    "Finish Your Transaction"

    This change would help clients easily distinguish between the check-in and check-out process, reducing confusion and making the transaction smoother.

    6 votes

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  11. I am not happy with the update. Clients should not be able to book a service with an offer code after the offer is no longer applicable. This leads to upset clients and having to explain to them that just because it was booked that way, does not mean it is applicable.

    1 vote

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  12. Permission toggle for adding shared members to a membership

    2 votes

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  13. Avalon Lasers would like there to be an chat option in the dashboard to chat with internal employees in the business.

    21 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Right now it breaks each item into an appointment rather than all the services they did at their appointment that day. So in actuality,m their spend per appointment is not correct.

    1 vote

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  15. At some point without regular prices raises, you can get boxed in by your clientele. I would like the ability at the onset to put in the accommodations, pricing and timing, of my current clients so I can immediately change my prices online for all new people.

    2 of us just shifted into ownership roles and our time is even more valuable now, but jumping $100 + per color service isn't feasible for our current guests. So being able to make room for higher paying ones, while slowly passing on the current clients to stylists that fit their price point…

    1 vote

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  16. Goal: contact patients who have an active membership and have not booked their appointment for the month.

    2 votes

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  17. Auto save would help service providers maintain their progress as they complete charts without having to actively save draft and go back into the chart to continue.

    36 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  18. Have the existing clients photo displayed next to the client's name so they are identified when in the office by a staff member

    4 votes

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  19. When clients or receptionists need to put someone on the waitlist, make it available to put them on the waitlist for weeks at a time for any openings that come up besides same day.

    7 votes

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