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  1. The app (iOS) recently started showing staff not scheduled to work but with timeblocks in their schedule when set to the "is working" filter. This is not the same behavior as the dashboard view. It is confusing to show staff that do not have open schedules and kind of misses the point of "is working" if they aren't scheduled to work.

    We often have lunch breaks blocked on every day even if someone doesn't work. This ends up having them show up on the schedule even if they aren't working.

    Please standardize this to match the desktop view (it worked…

    2 votes

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  2. BE able to either control franchisees marketing templates and outreach without being charged for it at the corporate level.

    Also, allow Franchisee sends out their own marketing, but can only access their client base.

    Requested by 4Ever Young, 45 location prospect.

    2 votes

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  3. Some retail items are almost idential except for strength, size, etc. so the most accurate way to select the exact item being purchased at checkout is to scan it. allowing front desk to type it in instead can cause errors so it would be great to be able to require that they can only scan a barcode in.

    2 votes

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    1. Stylists should be able to see who booked the appointment from their app, not just from the receptionist's view on desktop
    2. It would be nice to see the whole week
    3. Sending messages through the app to contact clients/see confirmations
    4. Stylist could see their merchant account info in their app
    6 votes

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  4. 2 votes

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  5. Zapier/Boulevard is currently limited to a handful of actions, none of which are product related. It would be helpful to have the ability to sell product on our business' external website and have the inventory count be updated and the sale recorded in Boulevard. Having those two actions added would open up a lot of possibilities.

    2 votes

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  6. Monthly memberships only offer & provision customer account with monthly credits |  annual membership = annual voucher - Automatically assign the respective memberships offering to that customer account.

    (Requested by Simplicity Laser, 26 location corporately owned laser studios. ACV: 133k)

    2 votes

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  7. It would be great to be able to allow the clients to pay for multiple months in advanced for membership renewal fees

    1 vote

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  8. would love to video chat with my client via the app to be able to do virtual consultations. right now I have to use a separate system for that

    28 votes

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  9. only allow marketing emails to be sent on a per location client basis. Right now Franchisees are able to send marketing emails to other locations' clients due to having access to the full client list within the dashboard.

    4 votes

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  10. Being able to sign multiple family members in with the kiosk. Now it signs in 1 name multiple times. When that customer is assigned, it combines the multiple sign ins as 1 person instead of multiple. This causes issues managing the waitlist as the customers have arrived.

    2 votes

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  11. We left Meevo and they had a nice app where we could cut data easily on historical performance for each location.

    You can see yesterday, last week, this month, last month, Month-to-date performance. You can also compare that performance against a variety of time periods from your fingertips.

    3 votes

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  12. it can be hard to manage a sea of text messages, sometimes there are clients/staff we want to keep an eye on and pin to the top of the messaging page :)

    8 votes

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  13. Is there a way to exclude tips from sales (gross/net). I have to go into every spreadsheet I pull and manually adjust this.

    21 votes

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  14. Lumi Skin Bar would either like the resource to be remembered when "add to calendar" is used to book an appointment OR they would like a privilege setting to disallow front desk to use this button. Currently when they use "add to calendar" to book, BLVD doesn't remember the resource they intend to reserve.

    2 votes

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  15. a voided purchase order should not go in to inventory & affect the numbers

    1 vote

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  16. On the reports we need:
    total guest count- I am currently manually adding them and haven't found a total anywhere else
    RTS total for the company- what percentage of my service sales is retail sales, what percent of my total sales is retail sales
    Prebook % for the company not just individuals

    1 vote

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  17. Make it possible to add first and last names to client forms and have them auto-populate from their profile so that the form has their name on it if it is printed out. Legally the form still needs to have their name on the form itself, it's not enough that the form lives in their profile.

    13 votes

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  18. 12 votes

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  19. If a user logs into a new device it will be logged off its previous device excluding mobile devices.

    3 votes

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