7157 results found
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allow staff to individualize cancellation parameters
As the lead Esti/owner, I like to have my week locked in wheres my staff prefers to just have 48 hours. So it's frustrating that I am not able to implement a different cancellation time frame
2 votes -
Create a feature that notify providers of the room number their patient is in
As a medspa, we are in need of a feature that notifies providers of the room number their patient is waiting in. This could be added as another step with the "arrive" button and text they receive! Another system we've used in the past was able to have this feature built in to that notification sent to the provider's phone when their patient was roomed and ready. Otherwise, we're having to use an outside system to communicate from the front desk which room their patients are waiting in.
2 votes -
I suggest you create a way to send Forms to Duo Tablet for guests when they check in. . We check them in verbally to help w/spa guidance.
We check guests in verbally as we have multiple guests coming in at the same time. Prevents a line from forming. We also guide our guests through the experience instead. If there was a button that we could click to send the form when needed instead of them having to check in via tablet.
3 votes -
Set Service Commission Levels at a Company Level and Individual Locations Can Adjust For Their Locations If Needed
We run nationwide promos that are extremely hard to do because we have to go into each location and enable the service for every esthetician and then also go set the commission for each esthetician. Being able to set this at a company level would be incredible.
3 votes -
4 votes
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Better (or complete) add-on indications and visibility in app
Appointments with a time extension or add-on are not displayed correctly in the app. You have to click on the appointment to see all the extensions and add-ons. This is a problem because it's easy to miss something that needs time to prepare or set up before an appointment. As an example, we have hot salt stones that need to be turned on at least 45 minutes before an appointment or they won't be hot enough.
8 votes -
Employee Schedules
There should be an option to schedule all employees even if they can't perform services without adding to the hours available for the day. It is hard to calculate the total hours an employee is working if we can't do all of the scheduling in one place.
Also, we need to be able to schedule multiple shift times per day.
For example. We have providers that are front desk and performing services, so it makes scheduling challenging if they have a day where they do both. If I make the therapist available all day then block out non-available time, that…
3 votes -
Store historical prices for products and services time stamped.
All the data is input naturally by us, it would be really great if it could be stored and reported that service X was $40 until 10/10/2010 and then $45 on 1/1/2012 then $50 from 2/2/2018. The same goes for products, it would provide a fantastic resource for Boulevard partners to better understand their own models and also have the data to contrast. The points of data I’m particularly interested in keeping track of within the ecosystem is sale price, service price, and also purchase price from our vendors.
2 votes -
Ability to customize pop out modals for certain types of booking alerts
The past software program we had on scheduling notes had a pop-up box that would pop out on the screen to alert and get the front desk's attention. They get ignored if they are busy and are not "in your face" as easily with the system the way it is now
6 votes -
Past Due Membership Status with Future Cancel Date
For a membership with a future cancellation date, if their final payment failed and they go 'past due', membership should be 'Paused' instead of 'Cancelled' to allow a business to capture the final, unpaid renewal.
2 votes -
card on file for no show
When a client late cancels or does not show up, as the operator, we should be able to collect a fee without calling or texting them for a zip code to enter.
2 votes -
Tracking partial product
The ability to track partial product like half a syringe of filler.
28 votes -
Product Recommendations via the BLVD Staff App
It would be great to have an option for a staff member to clicks a client profile in the BLVD app, pick a product they like and push it to the desk. When the client checks out a pop up appears and it says what product their technician used. You can add it now on the web version but would be better to have it come from the BLVD staff app.
6 votes -
Swap "Send" and "Send and Close" buttons in messages
The new Send and close button can be handy in some situations. But Muscle memory has me finishing my message, pressing "tab" twice, and pressing "enter" I end up closing the message and wondering what happened.
Swapping the buttons would be very beneficial for the ingrained muscle memory while not losing the close feature.
1 vote -
Highlight Employee Vacation on Schedule
Highlight Employee Vacation on Schedule.
I need the ability to mark what days employees have requested off on the schedule so I know I have approved their time off. In addition it would be great to have sick days or holidays. Color-coding would be ideal for each indication so that when I look at the schedule, I know where everyone was that day.
7 votes -
Marketing Templates
The business would like a better/ wider range of templates to choose from for Automated and One-time blast marketing emails.
18 votes -
Calendar identifies first time clients
With previous software first time clients were flagged on the schedule each day. I appreciated this as an owner because it alerted me so I made sure to go introduce myself and chat with them for a minute and welcome them
11 votes -
backwards button to go back just one move. Every time we check the past date's transactions
backwards button to go back just one move. Every time we check the past date's transactions or any appointments, when we hit the backwards button, it takes me back all the way to today though we want to keep looking on the same date transactions... very inconvenient and time consuming to find one transactions/appointment we are looking for.
4 votes -
Outstanding Forms List
The business would like to be able to view a list of clients who have or have not completed any client forms.
Right now you can only view on an individual basis through the client profile.
16 votes -
Add another feature to building charts for lists that have text fields next to each line
It would be great to have the ability to add a "notes" option to the checkboxes and multiple choice that allows us to check something off PLUS add additional information to that line.
I am also looking for a list feature that allows me to create a list (similar to checkboxes but without the checkboxes) that also has a text field next to each line when documenting vitals, dosage, etc. Right now, I am having to add them as individual paragraphs but it makes the chart so bulky with the spacing and its not very user friendly that way. The…
2 votes
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