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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7872 results found

  1. We should be able to delete invoices from the Front Desk Dashboard. Clients change their minds after invoices are created. If we could delete it from the Front Desk Dashboard it would save a large amount of time and confusion at later dates.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Ability to add a business charge on a service that’s $0. Business charge then pulls from stylist commission.

    3 votes

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  3. Currently when you create an offer it only allows to apply the discount to the item (per item). With this clients are able to use that discount on multiple items that are eligible. Can you all create a "per transaction" option for discounts, so that the client can only receive the discount towards the total transaction. For example, I currently have a $25 discount code. If a client books a massage and facial online they will save $25 on each item saving $50 total. With a "per transaction" option, they would only be able to save $25 total.

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Mosaic Hair Studio would like to see the dollar amount associated with points available for redemption prior to checkout.

    3 votes

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  5. Currently, the Referral field has no option to collect a referring clients name. You have to collect this separately and then add it to the clients profile in order to use it as a reporting data point. Boulevard, overall, needs to work on a referral reward program as part of its internal marketing.

    3 votes

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  6. It would be nice if inventory was updated as the purchase order is completed in the system. Everything is out of order and it takes a long time to go in and add the received stock.

    1 vote

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  7. I have never worked with a system that does not allow you to match up side by side photos and zoom in and out. Your function to do a side by side is truly not a function without this capability.

    4 votes

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  8. It would be extremely helpful if we had the capability of emailing or texting incomplete forms to clients. I understand that they already get them in a text or email reminder but if we could have a resend button that way they can fill it out in our lobby on their own device that would be great. ALSO it would be extremely helpful if BLVD had the option of pulling up forms without it being attached to an appointment. We have clients who call over the phone to cancel their membership but don't have an upcoming appointment and they need…

    6 votes

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  9. I'd like to be able to customize the booking/reminder text messages that clients receive WITHOUT having to opt-in to two-way texting.

    6 votes

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  10. It would be helpful to be able to specify what stylists are willing to take new client online bookings. I have a few service providers that no longer want to take new clients. But don't want to get rid of online booking completely, because current clients like to schedule online with them. It would be helpful to have a setting where stylists can choose if they would like to be available for new online bookings.

    140 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  11. Not allowing in-house booking on days therapists AREN'T actually scheduled on the books. Or online booking from clients when the therapists books are not open. This causes more confusion and more work/missed appointments/losing money for business.

    1 vote

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  12. 433 votes

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    Scheduled  ·  17 comments  ·  Admin →
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  13. Every time a new mark up image is started, it saves another image that is not marked up.

    2 votes

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  14. Please Please Please, make a separate section under sales summary for memberships or take them out of retail sales, its so deceiving looking at monthly reports and having memberships sales numbers in both retail and service. The reports are terribly skewed and we have to manually go in to subtract memberships from retail since they already show under service when the membership is redeemed.

    5 votes

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  15. Unable to save new template created at times even when Page has been refreshed and logged in.
    It is very frustrating to spend so much time on creating a new template and then find that i can not save it.

    1 vote

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  16. If a person has two back to back appointments it fails to show them both on the calendar. Blvd currently shows one appointment for a person and it looks as though there is an open appointment spot on our end when there isn’t.

    2 votes

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  17. 1 vote

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  18. 1 vote

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  19. Sometimes when we are checking out a customer, we come across a product or service that has not yet made it into inventory. We then have to add a different item and adjust the price to be sure the item is paid for. This throws off our inventory count and creates chaos at checkout. Can you add a misc line at checkout where an item can be manually entered along with the price and an option to add tax or not?

    2 votes

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  20. Flawless Skin Center would like to be able to quickly see the total time of services being rescheduled in a single appointment. Currently, it lists out individual service times, and they have to calculate when rescheduling to ensure the whole appointment will fit in the new time slot.

    3 votes

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