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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8486 results found

  1. A password reset from the client profile would be extremely helpful for guest who need their hand held while reseting the password.

    The merge guest could be better. I just merged 3 profiles into one and i still see all 3 when I search the guest.

    1 vote

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  2. Editing multiple packages at once:

    It would be nice to be able to select multiple packages at once to activate/deactivate as well as bulk editing the category. This would make it easier to run series specials.

    2 votes

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  3. it's possible to pull an existing scheduling alert via the API but not create one. this is a beneficial route as opposed to tagging client/appts since the alert appears upon appointment creation, rather than after an appointment has already been made.

    3 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  4. Make it possible to customize rearranging the order or the Service Modifiers and Add-On Services widgets under Service options.

    5 votes

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  5. Instead of doing the payout for deposit before confirming the drawer count, the deposit feature should be included on the count drawer screen. I'd like to count all the money in the drawer including the incoming cash for the day and then have a button that says payout deposit where i can put the difference of what i took in the day and what i started with and THEN confirm drawer, so that the new drawer starts with the amount we keep in the drawer at all times. This will make it so we do not need to count the…

    5 votes

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  6. This is really crucial for me as an owner switching from Vagaro. My manager like to double check timing/availability etc.

    1 vote

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  7. Have a single, separate location for online sale of retail, memberships, packages, and gift cards to be attributable to.

    1 vote

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  8. The Gleamery would like ability to see a timestamp and operator record of any edits/deletion of client notes to be in compliance with Cal. Civil Code § 56.101

    4 votes

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    1 comment  ·  Admin →
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  9. Track staff name for client referrals in the referral program and in reports.

    5 votes

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  10. instead of providing a client with steps to obtain their own referral link if they need help, just being able to share the links directly helps give a good client experience

    2 votes

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  11. Allow an option for providers to see their own ratings without having to give them permission to other admin privileges. Also allow providers to see their own so they can reply to them, without them seeing rating that aren't theirs. It would be nice if the specific provider could receive notifications when they got these reviews as well!

    4 votes

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  12. We would like the ability to filter a the Client Records report by a Clients birthday month. The Report has a Birthdate column, but you cannot filter it - only sort.

    5 votes

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  13. Please have the option for an automated email to go to the business when a client submits a form so we know that it's happened. We need to know when a client has submitted a membership contract so they don't fall through the cracks.

    2 votes

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  14. We need a feature to allow clients to see their photos in their portal. Clients like to see and track their progress this would be nice, so that they can view this without coming into office to see these.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. As a front desk agent I should be able to create time blocks for my service providers. It shouldn’t be something special to just management. I need to be able to schedule their breaks and lunches. And also let my other front desk know not to touch an area!!

    3 votes

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    1 comment  ·  Admin →
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  16. Put a rating category in all client profiles so we can track how many times someone has left a review for us!

    3 votes

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  17. Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.

    5 votes

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  18. If records are requested by the patient - we need an easier way to export them all, instead of having to open each one to download separately, then re-combine and send as one file...

    2 votes

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  19. The customer would like to update the snippet that reads “Not seeing the time you want? Join the waitlist” to include a phone number for contact.

    2 votes

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  20. Stylist-Specific Offer Codes:

    Currently, discount codes apply universally across all service providers. We'd love the ability to create offer codes that are tied to specific stylists—this would allow us to run targeted promotions (e.g. for new team members or specific availability) without affecting pricing for the entire team.

    This added flexibility would be incredibly helpful for marketing, onboarding, and stylist growth strategies.

    2 votes

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