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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7234 results found

  1. This feature would allow businesses to automatically remove commissions when employees receive services at their own workplace. Currently, there isn't a direct way to do this in the system. The feature would enable businesses to:

    1. Automatically detect when an employee is receiving a service
    2. Apply a 0% commission rate for these specific transactions
    3. Maintain normal commission rates for non-employee clients

    This would streamline the process of providing employee services without manually adjusting commissions or creating separate service categories.

    The feature would simplify payroll processes and eliminate the need for workarounds like creating separate "Employee Services" categories with 0% commission rates.…

    2 votes

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  2. Most appointment changes by the front desk are for internal purposes only... it would be nice if the "resend confirmation" box is unchecked by default so the client doesn't accidentally receive unnecessary reminders.

    9 votes

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  3. I'd like to be able to customize the booking/reminder text messages that clients receive WITHOUT having to opt-in to two-way texting.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. I would appreciate the ability to add forms and charts from the desktop/laptop

    1 vote

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  5. 4 votes

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  6. Wants to have different options to choose from for booking overlay format

    8 votes

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  7. Alani Skin MD would like the ability to see the operator associated with inventory adjustments within the report. Currently they have to go into each product details window for this level of visibility.

    2 votes

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  8. Be able to set perimeters for required info for when a patient is being inputted into the system such as:

    -date of birth
    -phone number
    -email
    -card on file

    -zipcode

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. We have quite a few families that we see as clients and the parent wants to use the CC on file. Instead of having to type the card number in each profile, it would be beneficial to be able to group them under one profile.

    3 votes

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  10. 3 votes

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  11. Very often when I am merging two client profiles the second profile will not pop up, I am sure I am entering the information correctly.

    3 votes

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  12. It would be amazing from the Mark-Ups to allow to select from a list which product was used. Perhaps a drop down and color coded would be amazing.

    2 votes

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  13. Having a priority tag for waitlists would be hugely helpful. Occasionally people have a client they want to contact first and as of right now you have to dig through all of the notes of individual clients, which can be quite a feat for longer waitlists.

    2 votes

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  14. 3 votes

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  15. 3 votes

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  16. 11 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. 1 vote

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  18. Would love to see an option where you can see the hours front desk/management Staff will be working through the schedule option instead of just at the time clock so it is visible from the app and not just the internet browser.

    1 vote

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  19. We would like the ability to disable last minute cancellations from Clients.

    This is crucial as it will save us a lot of time and money cancellations cost.

    1 vote

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  20. Ability to set an offer code condition that would only apply the offer code to one line item (could be retail or service) rather than all line items in the checkout window

    3 votes

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