7519 results found
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Inbasket
It would be so much more efficient if there was an in basket for medical directors that all documents or forms needing to be signed would be due sent to. This would save so much time and duplicate work.
1 vote -
Create a way to create tasks and tag other colleagues, etc. For example, be able to flag an appt and ask the front desk staff to reschedule
Create a way to create tasks and tag other colleagues, etc. For example, be able to flag an appt and ask the front desk staff to reschedule, tag something for someone else to review, create a task for someone to call and follow up with someone about something and choose the staff I want to assign it to
9 votes -
Enhanced Notifications
We do both in office and virtual appointments. It would be nice to personalize client notifications based on specific appointments with specific instructions for the retrospective appointment vs overarching generalized notifications. It can be confusing for the client when something is virtual vs in office.
2 votes -
Update staff schedule API
schedules are created via another platform that is easier to manage thousands of employees across locations. area managers are then responsible for replicating these in boulevard, but far too manual to be confident in their accuracy, especially when considering schedule changes that may happen later. By having an API, there is greater confidence in the bookable availability in blvd.
2 votes -
"Arirve" twice for separate appointments on the same day
Make it to where clients arrive twice when they are booked with two separate providers. For example, if they have a lash appointment an hour before a hair appointment, they can "arrive" twice so each provider knows when they are ready for the next service.
1 vote -
It would be helpful to have customizable features under the clients name.
It would be helpful to have customizable features under the clients name. Things that are linkable to the chart notes like DOB or allergies. If they could be posted on the calendar view under a clients name within their appointment. That way we can see important details as glance.
1 vote -
One commission report for multiple locations.
I have artists that work at both locations and since we are on a sliding scale it woulds be helpful to base their commissions on the total from both locations not just one.
1 vote -
Make a search bar in the the forms and charts section to quickly find the document you are looking for
I would like to be able to search for a form or chart I want to be able to quickly find and make updates as needed.
1 vote -
add photo to profile on calendar
When hover on name on calendar it shows picture! This is amazing for customer service. Being able to recognize client and use first name when they walk in the door
1 vote -
Notification for blocked patients when booking.
When a patient is blocked from booking, give a warning when business is booking the appointment. As of right now it just says that the chosen provider cannot preform this service instead of saying that the patient is blocked when their name is typed in.
13 votes -
Allow for rearranging on calendar
I want to be able to rearrange services on the calendar and NOT have to change the specific times in the edit screen to flip flop service times - please allow for some feature when dragging appointments on the calendar where you can switch which service is first and easily move it around on the calendar screen. Please and thank you.
4 votes -
create scheduling alert API
it's possible to pull an existing scheduling alert via the API but not create one. this is a beneficial route as opposed to tagging client/appts since the alert appears upon appointment creation, rather than after an appointment has already been made.
2 votes -
Ability to disable client accommodations
Ability to disable client accommodations at the business and location level
1 vote -
Forms sent via text as opposed to email
We would like an automated text with forms and updated contact information sent before the patients appointment instead of via email. We find that clients are more likely to respond to requests via text message as opposed to email.
Thank you1 vote -
1 vote
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Team Transparency
It would be great to have a way to know who checked out or scheduled a guest without having to log in and out of boulevard. Maybe a pin code for each person that they enter upon confirming the booking or hitting checkout.
1 vote -
List a date on "in progress" forms and charts under the forms and charts tab in clients profiles
It would be nice to know what appointment the "in progress" chart belongs to.
1 vote -
Make services disabled for Online Booking visible in the self-booking overlay
We would like services that are not Bookable Online to still appear in our self-booking overlay so that clients can see all available service options. In the description of the disabled services, we would just note that they must call the salon to book. We've had a lot of appointments booked incorrectly because clients don't see the service they are wanting as an option.
1 vote -
Online Booking - Make it clear card is for holding reservation
a lot of our online booking clients assume they have already paid for their services when booking online because they can add tip and input CC details. Many are confused because there is not a message saying that it is only holding the reservation for the appointment. Can there be a statement saying no charge is complete until day of service?
231 votes -
message center auto attendant links back to client portal
You built two beautiful things....now pls connect them. The client portal is fantastic, and so is the new attendant. The auto attendant should have the ability to have a prebuilt link in there that says, "we are away from our desk but did you know you can self-serve many issues through the client portal (insert link)"
We alllllll want to do less work. Help us teach people how to do it for us.
2 votes
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