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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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93 results found

  1. The app really needs to be more robust. Reporting, messaging are my main requests.

    2 votes

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  2. Lab and e-prescribing integration

    3 votes

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  3. It seems like product managers and engineers are a little out of touch with how people are using the software. A day of shadowing a customer would probably open their eyes to some of the rougher edges of the software.

    Many of the "feature requests" on here could almost be categorized as bugs. They aren't the software not working as designed, but they are the software not working as expected by users.

    We run our businesses in a wide variety of ways, and Boulevard has many assumptions about how the business should operate that just aren't true (one assumption I…

    3 votes

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  4. Some of my stylist like to see what they are projected to make before the week starts. It helps them see if they are going to hit their target or if they need to get more clients on the book.

    3 votes

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  5. It was far easier to follow credit history before the "wallet" update. You could expand and read notes within the same window. Now we have to click on the order number and go to a different screen. Much more inconvenient. Can we have that feature back?

    2 votes

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  6. Would like to be able to set tasks to call a patient, or review labs when results arrive, etc etc w due date

    2 votes

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  7. 1 vote

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  8. It would be nice to have the ability for patients to do virtual consultations directly through BLVD!

    3 votes

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  9. Phone support would be invaluable with Boulevard; the chat feature works fine if you have ample time to wait.

    3 votes

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  10. Make customer service available by phone 24/7! We pay $300 (at least I do) to not be able to call and get some questions answered is a little crazy. I wanted to open a new account for a new location and I have to wait 4 days to speak with someone? My schedule changed and I missed the scheduled call. Now I have to wait until next week? I have a report I have to pull up that just won't show me accuracy. It means I have some settings on wrong so now I have to type out my issue…

    4 votes

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  11. Make an offer's settings and attributes stay visible when scrolling the list of Offers so the information stays available for reference when reviewing all Offers.

    4 votes

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  12. Have a box to check when setting up a new product that exempts it from the loyalty program. Items such as Blow Dryers and Curling Irons have little margin and shouldn't be given points.

    2 votes

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  13. The option to switch to dark mode across the platform is critically and urgently needed. Please, it is crucial for Eyes and Spa-environment.

    3 votes

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  14. the business owner should be able to choose the limits to sell for gift cards most med spas $500 is not even close to ideal. i would like our limit set at $10,000.00

    2 votes

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  15. There needs to be a way to assign tasks to providers. If a provider needs their nurse or assistant to call in a medication for a pt, there should be a way to the provider to assign that task to the nurses profile.

    3 votes

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  16. We should be able to have inventory depleted per appointment type. Every IV infusion I do should deplete 1 IV bag, co-band, alcohol swab, etc. The client should not be able to remove that modifier at checkout because it would mess up my inventory count.

    3 votes

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  17. We would like notification capabilities for patients that purchase skincare products.

    3 votes

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  18. Sign ups for memberships should be $0, then charged the first of the following month. Not charged the day the client signs up for the membership

    1 vote

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  19. Send notifications to service providers when their clients reschedule an appointment online. We, currently, only get notifications if there is the client schedules or cancels an appointment.

    3 votes

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  20. We offer a 7 day trial membership and would like to be able to have a 7 day or 1 week option in memberships.

    1 vote

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