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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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141 results found

  1. THIS SMALL INTEGRATION MAKES IT WORK ON THE BOULEVARDS SIDE, GIVING THE SALON A FULL LEVEL OF REVENUE AND NEW CLIENTS FROM OTHER NEIGHBORHOODS. MANY PAY NORMAL SERVICES TOO, AND PAYMENTS WHEN INTEGRATED IS BI-WEEKLY. THE INTEGRATION MAKES SURE THE CLIENTS FILL SLOW SPOTS AS WELL AS ALL LATE APTS , LAST MIN CANCELATIONS, AND NO-SHOWS ARE ALL PAID IN FULL

    1 vote

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  2. I know everyone is on the AI hype wagon. I am not against AI, but I would love to see work on some suggestions that have been hanging out for over 5 years (turning off tips per provider/service, moving forms between clients, etc...)

    It seems like Boulevard is focused on the next big thing all the time and losing track of what made you special: excellent scheduling and a feature rich experience for a variety of salons and spas.

    Please take like one month and focus on some of this low hanging fruit, then go chase whatever AI dreams you…

    4 votes

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  3. Have a tab for Labs/Lab order etc under client notes

    12 votes

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  4. If a client has a failed payment the business needs to receive an email and be able to pull a report of all the past due bills and payments. Crazy this is not a built in feature.

    2 votes

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  5. Gift cards should not have a monetary limit, which is currently set at $500, or a day limit (2 per day). We often have people purchasing gift cards well above the limit which means we have to do several transactions over several days to accommodate them.

    4 votes

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  6. I’d like the ability to create a drip-style membership program where clients automatically receive different vouchers, perks, or rewards on specific months of their membership. For example, one month might include a voucher for service A, while another month could include a voucher for service B. The goal is to have these benefits distributed automatically based on a set schedule, rather than all at once.

    6 votes

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  7. Self explanatory in question. You can put in compensation for everything other than what an employees hourly rate is even though they're on the clock. If they're on the clock, most likely they are receiving an hourly wage in addition to commission.

    2 votes

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  8. We want the ability to have a membership start at a future date, and not charge the day that it's set up. Please help

    11 votes

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  9. Barcode scanning to add new products would be extremely helpful and would maintain consistency and help eliminate associate errors. Manual entry is not efficient and very time consuming especially when adding a new product line.

    2 votes

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  10. Lab and e-prescribing integration

    7 votes

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  11. when patients arrive it will be nice to have all there information and previous visits and notes from last visit . A simple print out for each patient with this basic information and what there here for the day of.

    2 votes

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  12. It would be nice to have the ability for patients to do virtual consultations directly through BLVD!

    8 votes

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  13. It would be great if you could add a 'default member price' option next to the 'default price' that is on the service details page. We have specific pricing we want our members to pay, but the membership perk options aren't allowing us the flexibility we need.

    4 votes

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  14. You should be able to select a certain amount of vouchers to be included with a membership without them recurring monthly.

    2 votes

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  15. We do monthly special services. It would be helpful to toggle these specific services to only be valid during certain dates so we can avoid people self booking beyond the date the service is available through.

    2 votes

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  16. 2 votes

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  17. The ability to send SMS messages via Boulevard's API so they utilize the same location numbers that have been provided by BLVD.

    2 votes

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  18. For example I did a xmas sale and had no idea I sold the online packages didn't get an email or text to anything. an email should be sent to us notifying of any online sales without manually having to go in there and click it.

    3 votes

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  19. For the product search, should allow multiple filler (ex, brand name and category

    3 votes

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  20. With the recent outages at Boulevard, all we, the paying customers, get to see is a corporate jargoned press release about how the incident was handled and fixes are being monitored.

    I would love more details on what went wrong and what actions are happening to make sure it doesn't happen again. All of us are running our entire business on this software, and there isn't a great deal of openness about what is happening inside the company. How do I know that these issues aren't all related and nothing was done to fix them?

    Basically, I want a way…

    2 votes

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