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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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242 results found

  1. This would allow today's date to be automatically populated onto a chart

    4 votes

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  2. Allowing patients to sign consent forms after their appointment has passed without having to create a new appointment

    56 votes

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  3. Ability to connect field in Charts for the Pharmacy within the Client/Patients Clinical tab.

    4 votes

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  4. Need to have an alert box or something pop up for Reception staff when a client has not completed their paperwork to prompt Reception to ensure it gets completed. Also, the option to delay sending the arrival text to the provider until after paperwork is completed.

    8 votes

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  5. We need an area where medical history, medications, allergies lives, and can be updated. It would be nice if they can autopopulate to each note, or you can elect to carry it over into each note. Med Spas are medical practices, and It is super important to have this. Zenoti, just did this and it actually looks really good. Perhaps check theirs out for inspiration. I am happy to help as I still have access to Zenoti for another month.

    5 votes

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  6. Being able to edit a completed chart/Being able to add a chart directly into a patients profile without booking an appointment!

    10 votes

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  7. New Incomplete Forms Feature - Update Color

    We are so used to seeing that a patient is "running late" in red on the front desk page. The new incomplete forms feature is great, but if we could please change the color to something besides red. Now it looks like we have multiple patients running late, and it is really distracting.

    4 votes

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  8. There should be a report that can be run for incomplete charts in the reports tab.

    26 votes

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  9. all forms that expire need to stay in the clients forms and charts and just be maybe greyed out and say expired instead of being auto remove

    4 votes

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  10. If the client's appointment is already confirmed, the Forms Reminder email should look different than the confirmation email. Including the subject line, it all reads like another confirmation email so clients will ignore it because they think "I've already confirmed," often times they don't think to scroll down and see that forms are missing. At the very least, the subject line should indicate the difference.

    18 votes

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  11. On aesthetic record when you put in botox or dypsort the chart calculates how many units for you. WHICH is a huge time saver.

    3 votes

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  12. Create more than 1000 characters for dot phrases for charting, many of our medical aesthetic treatment charts require more than 1000 characters

    31 votes

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  13. Email address should fill in on client profile if its not already there. Also there should be a way to opt into marketing on client intake form that connects because not everyone has a online profile and we cant opt them in when they book over the phone....

    3 votes

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  14. These should be linkable on forms and charts. It's obnoxious they have to add them to every single one.

    12 votes

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  15. When printing a chart, the formatting disappears.
    Taking the time to format a document (or using a formatted 'phrase' ) only for it to condense into essentially a run-on sentence is not appropriate for documentation.

    9 votes

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  16. Being able to add medication and allergies from the app instead of having to go to my desktop/laptop to enter. Creates more work

    4 votes

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  17. We have multiple people booking the same service at one time. Each client needs to complete an intake form originally with a repeat guest form each subsequent time they come in. We need to be able to differentiate the forms and be able to send manually. Additionally, we have a main booker who can add guests to service without their phone number. We need to be able to send the forms to additional guests with "guest" profiles, have them complete the forms and have that information populate with their profile so they can check in on the guest interface app.

    3 votes

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  18. send client forms without having to falsify an appointment. some clients add new services. some forget. it really messes up the calendar and irritates clients and staff. wasted time.

    17 votes

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  19. If a patient books an appointment but has not completed or passed the required screening (chart approval), the nurse should be prevented from completing the visit due to liability concerns.

    2 votes

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  20. Show.patient DOB in mobile app only for confirming with patient live.

    4 votes

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