143 results found
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Automation Personalization
It would be extremely helpful to have greater flexibility with automations, including the ability to create and
1 vote -
Offers - Limit the amount of (ie: valid for 30 days) time an offer can be used after it was received.
Offers - Limit the amount of (ie: valid for 30 days) time an offer can be used after it was received. If we get a new client and want them to share a code to get their friends to come in, I don't want them to be able to hand out the code forever. I want the client's code to expire after a certain time frame.
1 vote -
Only use the Location Name, not Business Name, in appointment confirmations and reminders
Ability to only include the Location Name in client communications to avoid confusion as to which location they have booked for.
3 votes -
reminder to book for members
Would like to see a marketing feature that will automatically send members a reminder to book based on the type of membership. Each membership will need to be setup in a way the reminder goes out at different time frames.
4 votes -
feedback after appointment
It would be great if we could send a google form post appointment for people to fill out? like on the marketing tab could it automatically send a email or text after someone checks out with a link or something like that.
1 vote -
Create a fragrance specialist category!
It isn't appropriate to lump fragrance specialists under the banner "beauty stylists". It's a misnomer and causes confusion.
1 vote -
Message blocking through messages tab
I would like the ability to block junk/spam messages on the messaging tab
1 vote -
Merge Tags in Phrases
Ability to include a Merge Tag in Phrases (ex. Client Name)
2 votes -
Adding a "Send Message" button next to "Edit" when you click on an appointment on calendar or front desk
When you click on a client's appointment in either the calendar or front desk view, it would be helpful to have a "send message" button next to either the "Edit" or Checkout" button. It'll save time rather than clicking on their profile, clicking messages, and then sending a new message
1 vote -
OFFER CODES
For the OFFER CODES, can we add a third option under the Audience settings?
There is limited by NEW CLIENT or Limited by MEMBERSHIP STATUS.
Having an option to EXCLUDE new clients would be fantastic, so for the third option I would suggest Not New Clients, as we have a special that automatically is applied for 1st time visits OR if that is not feasible, can we have a setting under promo codes where you can restrict offers to only 1 per client?
Thank you!
3 votes -
offers auto apply to remaining offer
Pls make it so you can auto-apply discounts to the REMAINING appointments, not all of them. No one ever wants to discount already-booked bookings. The goal is always to make more money, not less.
In general, pls fix the offers and make them more usable- not stackable. We cannot even use the auto apply at all because it can be stacked.1 vote -
Increase date and time options for Marketing campaigns
Marketing campaigns should have more flexible options including multiple date and time options, the ability to resend a campaign, and the ability to schedule campaigns to send on multiple dates and times.
2 votes -
More exclusions
Be able to exclude already scheduled clients from receiving last minute opening marketing emails.
2 votes -
Autosave Marketing Campaigns While in Edit Mode
Autosave email/text marketing campaigns while you are working on them, or provide a save button to save any changes while in editing mode. In the case the screen refreshes or logs you out - you won't have to start all over again.
1 vote -
Can see client activity by client in marketing campaigns
We should.have the ability to seamlessly navigate through each section of a marketing campaign’s details— to track client engagement with precision. Instantly view which clients opened the campaign, identify those who unsubscribed, and pinpoint any invalid email addresses, all in one intuitive interface. This level of insight ensures smarter follow-ups and more effective campaign performance.
2 votes -
schedule send my response to clients
I would like to schedule send my response to clients. I can respond any time of night and schedule the message to send in morning after business hours.
1 vote -
3 votes
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Remove all template data prior to sending a One-Time Blast or Automated Campaign email or text.
Ability to catch incomplete areas of the emails to flag before the ability to send.
1 vote -
voicemail answering
Automatic voicemail box to visual text would be so helpful to see when business is closed.
2 votes -
Variable referral program by location
Ability to set up different perks for clients at different locations based on the age of the location/region.
1 vote
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