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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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120 results found

  1. Would like to see a marketing feature that will automatically send members a reminder to book based on the type of membership. Each membership will need to be setup in a way the reminder goes out at different time frames.

    4 votes

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  2. It would be great if we could send a google form post appointment for people to fill out? like on the marketing tab could it automatically send a email or text after someone checks out with a link or something like that.

    1 vote

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  3. It isn't appropriate to lump fragrance specialists under the banner "beauty stylists". It's a misnomer and causes confusion.

    1 vote

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  4. I would like the ability to block junk/spam messages on the messaging tab

    1 vote

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  5. Ability to include a Merge Tag in Phrases (ex. Client Name)

    2 votes

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  6. When you click on a client's appointment in either the calendar or front desk view, it would be helpful to have a "send message" button next to either the "Edit" or Checkout" button. It'll save time rather than clicking on their profile, clicking messages, and then sending a new message

    1 vote

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  7. For the OFFER CODES, can we add a third option under the Audience settings?

    There is limited by NEW CLIENT or Limited by MEMBERSHIP STATUS.

    Having an option to EXCLUDE new clients would be fantastic, so for the third option I would suggest Not New Clients, as we have a special that automatically is applied for 1st time visits OR if that is not feasible, can we have a setting under promo codes where you can restrict offers to only 1 per client?

    Thank you!

    3 votes

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  8. Pls make it so you can auto-apply discounts to the REMAINING appointments, not all of them. No one ever wants to discount already-booked bookings. The goal is always to make more money, not less.
    In general, pls fix the offers and make them more usable- not stackable. We cannot even use the auto apply at all because it can be stacked.

    1 vote

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  9. Marketing campaigns should have more flexible options including multiple date and time options, the ability to resend a campaign, and the ability to schedule campaigns to send on multiple dates and times.

    2 votes

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  10. Autosave email/text marketing campaigns while you are working on them, or provide a save button to save any changes while in editing mode. In the case the screen refreshes or logs you out - you won't have to start all over again.

    1 vote

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  11. I would like to schedule send my response to clients. I can respond any time of night and schedule the message to send in morning after business hours.

    1 vote

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  12. 3 votes

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  13. Ability to catch incomplete areas of the emails to flag before the ability to send.

    1 vote

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  14. Automatic voicemail box to visual text would be so helpful to see when business is closed.

    2 votes

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  15. Ability to set up different perks for clients at different locations based on the age of the location/region.

    1 vote

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  16. It takes far too long to figure out where the 60+ messages are at in our thread of clients.
    We need something in place to help us be able to quickly view only the unread messages.

    1 vote

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  17. 3 votes

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  18. The content of text reminders is too robotic, I would like to customize it to our business needs

    3 votes

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  19. the app currently does not list the type of booking when sending text messages to the employee about a new booking, and it should.

    2 votes

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  20. We are trying to create a communication touch X amount of time after specific services i.e if we checked out a moxi today, a text will be scheduled to go out in 6months reminding the client that a its time for a maintenance treatment,. We have tried creating audiences and sending out blasts but the "last appointment" filter isnt granular enough to be specific in the messages - we would want to build out this communication for multiple service types and messaging

    2 votes

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