100 results found
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2 votes
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automated campaign appointments generated by text vs email
it would be great to see the breakdown of how many appointments were generated by text vs email in the automated campaign reports
2 votes -
Additional Analytics on Email Marketing
I would like to completely move away from Mailchimp and use the email marketing from BLVD. To do so, I would love for more analytics to be added on the backend. I would like to see what was clicked on in the email and then if there were any appointments and how much money came from that appointment. Additionally, I would like to be able to click on the current analytics like unsubscribed and failed, to see what clients these are. Thank you!
1 vote -
Increase date and time options for Marketing campaigns
Marketing campaigns should have more flexible options including multiple date and time options, the ability to resend a campaign, and the ability to schedule campaigns to send on multiple dates and times.
1 vote -
More exclusions
Be able to exclude already scheduled clients from receiving last minute opening marketing emails.
1 vote -
Can see client activity by client in marketing campaigns
We should.have the ability to seamlessly navigate through each section of a marketing campaign’s details— to track client engagement with precision. Instantly view which clients opened the campaign, identify those who unsubscribed, and pinpoint any invalid email addresses, all in one intuitive interface. This level of insight ensures smarter follow-ups and more effective campaign performance.
1 vote -
automate emails to go to patients specific to how many days since they had a specific service.
Automate emails to go to patients specific to how many days since they had a specific service if they have not rebooked for that service. For example, 90 days post botox, 6 months post vaginal rejuvenation, 15 months post lip filler, etc.
1 vote -
Custom Report for No Vouchers
Let us pull a report of clients who have upcoming visits scheduled but don't have any vouchers on their account, or similar to enhance targeted marketing capabilites
1 vote -
Audio + Push notifications for messages
Include specialized settings within the contact center which will allow for audio/push notifications when a clients texts.
1 vote -
voicemail answering
Automatic voicemail box to visual text would be so helpful to see when business is closed.
1 vote -
Marketing email/blasts with dynamic variables for location-details to be automatically applied
Ability to have OTB emails or texts created for multiple location and have the merge tags dynamically update to fit the correct location name and business name when sending to clients across multiple locations.
1 vote -
Embed code for contact form on website
Embed entry for potential patients to input their information with questions on a contact form on our website— but I want it to sync into boulevard. This should be added to marketing. It would help new leads massively
1 vote -
Client audience filter: pronoun
It would be beneficial to be able to send marketing blasts out based on preferred pronoun
1 vote -
it would be great for clients to get automatic messages 3-6 months after their visit reminding them they are due to come back.
it would be great for clients to get automatic messages 3-6 months after their visit reminding them they are due to come back.
1 vote -
Customize Confirmation Emails
I would love to customize the confirmation email with things like the service description, also I don't take phone calls and would like to remove that wording from the email, etc
1 vote -
Allow customers to type "C" to confirm their appointment through text
Please allow customers to type "C" to confirm their appointment in addition to "yes" and all the other responses you accept.
Boulevard does a great job of accepting all kinds of responses from customers.
According to Billie the AI chat bot, the system accepts these confirmation responses: y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, and confirm.
However we also have customers typing in "C" to confirm since other booking systems work that way. Allowing this as a response to confirm their appointment would…
1 vote -
Referral code restrictions
Can we add an option to ensure that a referral code only works for the specific stylist who the client was referred to instead of any stylist?
1 vote -
have Push notifications for new text messages
as an owner for myself and the admin team, I'd like the availability to have push notifications come directly to my phone or through the app so that we don't have to constantly login to the dashboard to see messages or respond to messages. This is a feature that we had in Vagaro and it made it easy to communicate with clients quickly. Right now so many messages are overdue for responses because no one knows they're there until someone happens to check.
1 vote -
Please allow for central editing and adding of notifications for multiple locations.
Is there a way to edit our outgoing SMS and EMAILS for all our locations at once?
We would like to edit our SMS and EMAIL reminders, but ideally, in one go / page.
Even the confirmation emails should be the same for all locations.
Is this possible?1 vote -
Warmer sounding after appt message. Maybe a thank you for booking with us, and we hope to see you again .
Is there an option for a warmer sounding after the appointment message? Maybe a thank you for booking with us, and we hope to see you again!
1 vote
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