67 results found
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Scheduling Communication for specific services
We are trying to create a communication touch X amount of time after specific services i.e if we checked out a moxi today, a text will be scheduled to go out in 6months reminding the client that a its time for a maintenance treatment,. We have tried creating audiences and sending out blasts but the "last appointment" filter isnt granular enough to be specific in the messages - we would want to build out this communication for multiple service types and messaging
1 vote -
Customize Confirmation Emails
I would love to customize the confirmation email with things like the service description, also I don't take phone calls and would like to remove that wording from the email, etc
1 vote -
Allow customers to type "C" to confirm their appointment through text
Please allow customers to type "C" to confirm their appointment in addition to "yes" and all the other responses you accept.
Boulevard does a great job of accepting all kinds of responses from customers.
According to Billie the AI chat bot, the system accepts these confirmation responses: y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, and confirm.
However we also have customers typing in "C" to confirm since other booking systems work that way. Allowing this as a response to confirm their appointment would…
1 vote -
Referral code restrictions
Can we add an option to ensure that a referral code only works for the specific stylist who the client was referred to instead of any stylist?
1 vote -
have Push notifications for new text messages
as an owner for myself and the admin team, I'd like the availability to have push notifications come directly to my phone or through the app so that we don't have to constantly login to the dashboard to see messages or respond to messages. This is a feature that we had in Vagaro and it made it easy to communicate with clients quickly. Right now so many messages are overdue for responses because no one knows they're there until someone happens to check.
1 vote -
Please allow for central editing and adding of notifications for multiple locations.
Is there a way to edit our outgoing SMS and EMAILS for all our locations at once?
We would like to edit our SMS and EMAIL reminders, but ideally, in one go / page.
Even the confirmation emails should be the same for all locations.
Is this possible?1 vote -
Warmer sounding after appt message. Maybe a thank you for booking with us, and we hope to see you again .
Is there an option for a warmer sounding after the appointment message? Maybe a thank you for booking with us, and we hope to see you again!
1 vote
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