143 results found
-
Provider-Specific Offer Codes - Restrict discount codes to specific staff members
We'd like the ability to create offer codes that are restricted to specific service providers/barbers, not just services or products. This would allow us to:
• Create promotional codes that only work when booking with specific staff members (like new hires)
• Run targeted marketing campaigns to drive bookings to particular providers
• Offer introductory discounts for new team members without affecting other staff bookings
Currently, offer codes can be restricted by services, audience, dates/times, and locations, but adding provider restrictions would give businesses much more targeted promotional control.9 votes -
Message Center for your boulevard software clients
I know you have a "Change Log", but it would be nice to have a Message Center for your software cleints. This could be where you post communications Boulevard sends out to us. Such as communications regarding the change in how our CC deposits will appear on our bank statement from 5/3 Bank to Boulevard Labs, or the email that was sent our regarding the credit Boulevard was very reasonable in giving us for the software outage last week. Some of my staff got that email, I didn't. As business owners we get hundreds of emails a week. Being able…
3 votes -
Client Audience: Expiring Vouchers
Facial Lounge would like the ability to easily contact members whose vouchers are about to expire.
2 votes -
marking messages as unread and selecting multiple messages
being able to mark a message as unread after its been opened, and being able to select multiple messages to close them all at once instead of clicking on individual messages to close them one by one
4 votes -
Client audience filter for membership plan and tenure
This would be the ability to create an audience filter for clients with a specific membership type, as well as target their membership term length (new member, first month, first year, etc.)
3 votes -
1 vote
-
Client outreach prompts for staff
Automated internal prompts for staff based on specific parameters set by the business for client outreach/clienteling.
Ex. Staff (Manager or Provider) receive a prompt that "These 5 clients were at your studio two weeks ago but haven't returned" or "These 10 clients bought X product", etc.
3 votes -
Add a clients have opted out to text messages or emails as a filter in the Marketing Suite.
It would be extremely helpful to have a way to identify and filter clients who have opted out of marketing emails and/or text messages. Having this capability would allow me to better manage marketing campaigns, ensure communications are reaching the appropriate audience. I will also make it easier to identify the clients who have not opted in so that we can build our marketing capacity without having to continuously revisit clients who have opted out.
1 vote -
The ability to check a text message that needs to be responded to or complete
It would be great to have the ability to mark a text "needs response" or "completed"
1 vote -
Convert Text Conversations into Client Profiles
Add the ability to create a new client directly from a text conversation in Messages. When creating the client, any available information from the message thread (such as name, phone number, email, and other identifiable details) should automatically populate the new client profile to reduce manual data entry and streamline lead conversion.
1 vote -
The ability to send a mass text to more than one patient at a time
For quick blasts to patients on the fly, the ability to send a mass text to more than one patient at a time. For instance, we get a few cancellations we can send a "first come first serve" text to patients who are on the waitlist all at once instead of individually.
1 vote -
email usage
Would like to easily view email usage as a whole in the platform. Although marketing email usage can be tracked, it would be helpful to see total email usage per month including appointment and transaction related emails
2 votes -
In "audiences", make it easy to locate clients who have bought gift cards
In "audiences", make it easy to locate clients who have bought gift cards for campaigns.
3 votes -
Automated SMS Welcome Message with Contact Card
When a client opts in to receive text messages, automatically send a Welcome SMS that includes a contact card (vCard) so the client can easily save the business’s contact information to their phone.
Description
Upon SMS opt-in, clients would receive a one-time welcome message such as:
“Welcome! Save our contact so you always know it’s us.”This message would include an attached or linked contact card containing:
Business name
Phone number (call + text)
Email address
Physical address
Website
Why This Matters
Improves deliverability: Saved contacts are less likely to be filtered or marked as spam
Builds trust: Clients immediately…
4 votes -
tagged marketing
Want to create a flow from our landing page that collects name, email, phone and is tagged automatically in BLVD to then get an auto email and text to continue the flow of the membership purchase.
1 vote -
text message confirmation
Our clients do not know that they need to go to the manage appointment to complete forms. Everyone that comes in, do not have their forms completed which is time consuming in the spa. I suggest putting a "complete paperwork" button above the manage button in the appointment confirmation text.
1 vote -
Ability to track appointment booked through text marketing link
I have just recently started using the text marketing feature. I have to be strategic with how often we use it due to cost. Currently it only tracks how many clients have "clicked the link" in the text message. Our clinic needs to know if those clients are actually booking an appointment through the link, not just clicking it. The ability is already there within the automated campaigns. It would be a beneficial update for the blast campaigns to show the same data.
1 vote -
Ability to specify service for Automated Campaigns
This would allow businesses to differentiate their automated campaigns aimed at retaining clients by specifying audiences by service name / service type. For example, a haircut client should reminded to book sooner than a client who receives a keratin treatments. Similarly, clients who receive facials needs an earlier reminder to book than a client receiving neurotoxins.
2 votes -
Automated Pre-Visit Email Sequences for New Clients
I would love the ability to build automated email sequences that are triggered when a new client books their first appointment.
Current Limitation:
Currently, communication is limited and not easily customizable into a strategic sequence. There is no built-in way to nurture new clients leading up to their first visit.Why This Matters:
The time between booking and the first appointment is a huge opportunity to:- Build trust and excitement
- Educate clients on what to expect
- Increase show rates
- Pre-frame services and retail recommendations
Ideal Functionality:
- Trigger-based email sequence when a first-time client books
- Ability to create a multi-step flow…
1 vote -
review timing
We would like additional timing options for the review request including 5/10/15 minutes after an appointment is completed.
1 vote
- Don't see your idea?