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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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120 results found

  1. A lot of my patients have been asking me for a subscribe form to subscribe to our marketing. This would also be helpful when I go to events to have people fill out their info and check yes for subscribing to emails and sms.We need to be able to embed a marketing submission form that I can put on my website where if a client fills it out, it saves their information to boulevard so they can subscribe to our marketing.

    1 vote

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  2. Allow direct emailing templates from Boulevard platform rather than emailing from gmail

    1 vote

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  3. We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appoint now." A service specific campaign would be: If someone came in for lab testing, they would need…

    6 votes

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  4. Ability to text on Boulevard without creating an entire client profile for that phone #

    2 votes

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  5. When a client has cancelled their appointment, they should get an email AND a text - the staff should also get text notifications when an appointment is moved from one provider to another, or when an appointment has been moved. I have moved an appointment when a stylist was out sick to another stylist who was in, and they do not get notifications in those cases because the appointment was already booked

    2 votes

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  6. When crafting a text marketing blast, it should support sending multiple images

    2 votes

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  7. Ability to create customized poat-appointment client notifications or edit the ones that are already made. Rating appointments through Boulevard is not as helpful as Google/Yelp reviews and few patients will review a business twice through texts.

    3 votes

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  8. Why aren't marketing emails able to be scheduled at your chosen time? When selecting the option, Schedule to launch later, it sends at whatever time it wants. I want to be able to schedule my marketing emails at the time that will be best for our audience and get more engagement. I am really surprised and frustrated that this isn't already an option. I currently have to set a reminder alert in order to launch emails at a peek time, not convenient.

    3 votes

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  9. Allow merge tags in the subject line of emails

    1 vote

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  10. Our previous platform allowed us to send texts or emails at a designated time, for example, 3 days after a select appointment type. This allowed us to send aftercare instruction specific to a treatment. It also allowed us to send an automated text follow up. Need more customized options for sending text and emails.

    3 votes

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  11. 6 votes

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  12. This would allow businesses to differentiate their automated campaigns aimed at retaining clients by specifying audiences by service name / service type. For example, a haircut client should reminded to book sooner than a client who receives a keratin treatments. Similarly, clients who receive facials needs an earlier reminder to book than a client receiving neurotoxins.

    1 vote

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  13. Allow for a google map link to be added to text messages

    2 votes

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  14. Allow salon website booking link in outgoing/away message during off hours. This would be helpful when a client wants to book a service during our off hours while they're trying to message us.

    1 vote

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  15. Ability to set a specific time for when automated campaign and blast emails and texts are sent out to clients. Ideally, these would be based on location time zones for clients receiving the messages.

    2 votes

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  16. This is such an odd feature that's really annoying as well. The "send" button should be available to click without scrolling.

    3 votes

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  17. It would be extremely helpful to have greater flexibility with automations, including the ability to create and

    1 vote

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  18. Offers - Limit the amount of (ie: valid for 30 days) time an offer can be used after it was received. If we get a new client and want them to share a code to get their friends to come in, I don't want them to be able to hand out the code forever. I want the client's code to expire after a certain time frame.

    1 vote

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  19. Ability to only include the Location Name in client communications to avoid confusion as to which location they have booked for.

    3 votes

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  20. We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appointment now." A service specific campaign would be: If someone came in for lab testing, they would need…

    4 votes

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