208 results found
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Vish
Would love an auto integration with Vish product charges added to sales ticket, with option to leave a note why it was or was not charged. Will also suggest to Vish.
2 votes -
I couldn’t find anything in Boulevard’s current documentation that lets you disable gratuity for specific providers
There’s no built‑in feature documented that lets you turn off gratuity just for one specific staff member (provider).
4 votes -
online product sales
If Boulevard is able to generate a notification when an online appointment is booked, it would be extremely helpful for the system to also generate a notification when an online product or membership is purchased.
Currently, our workflow requires manually reviewing daily sales each morning to determine whether any products or memberships were purchased overnight. This process is inefficient and creates opportunity for missed orders.
A notification pop-up in the Notifications area — similar to the online booking alert — would allow these purchases to be immediately visible to our team. Ideally, the notification could be marked as “read” once…
1 vote -
price list
be able to see a master price list and staff pricing
2 votes -
Giftcards!
The giftcard should go on the account of the patient that the giftcard is purchased for. Or at least need to be able to transfer the giftcard to the right persons account.
2 votes -
Have an icon for services that are part of a package
Have a little box or some icon on appointments that indicates that service is part of a package. This way it will be easy to see from the schedule screen.
2 votes -
Gift card add on options
An option to upgrade (add on a product) at gift card checkout. Sell a gift card online and allow a pop up to add on "gratiuty/tip" on the gift card.
4 votes -
"charge and collect gratuity" option when checking out using account credits
I noticed the "charge and collect gratuity" option will pop up at check out for basically all payment methods (card, voucher redemption, etc), but when checking a client out using their account credits, that option does not pop up (it only says "charge"). As long as there is an external iPad connected during check-out, the "charge and collect gratuity" option should pop up for ALL check-outs the same.
2 votes -
Being able to manually override tax upon checkout!
Our state doesn't tax sales over $500. So being able to manually turn off tax for certain services in one clients checkout would be amazing! I have to finagle the amounts every time which takes up a lot of time.
3 votes -
Credits display at checkout
Boldly display applicable credits at checkout so that they are not overlooked
3 votes -
Ability to create spending requirements for Offers
Ability to set an offer to require a client to spend a certain amount or purchase a certain quantity of a specific product, from a list of products, or from a particular brand to unlock a percentage off, receive a free product, or get a dollar discount. Eg. Spend X, Get Y promotions.
4 votes -
Disposable / Virtual BINs / Virtual Credit Cards Abuse
An increasing number of first-time clients are booking online with virtual or disposable credit cards (Revolut, Privacy.com, etc.). When they no-show and we attempt to collect the cancellation fee, but the card is declined because it’s been deactivated. The result: lost revenue, wasted staff time, and appointment slots that could have gone to paying customers.
Other booking platforms are starting to address this problem and I hope that BLVD can follow suit as it is becoming a big issue for us.
Below are some potential solutions that BLVD should consider:
Virtual Card BIN Detection
• Flag or block known disposable/virtual…5 votes -
Connect Canadian banking systems
We have been waiting for the ability to charge our deposits, late cancellations & no shows through boulevard. We’ve been told for multiple years that this is “on the way”.
1 vote -
Allow tip on Duo at checkout for all forms of payment
It would be nice if the Duo would allow the client to enter their tip amount and that figure would import to the check-out screen on the dashboard. It can be awkward for the receptionist and for the client to have to discuss the tip amount when they are paying cash.
3 votes -
Organize Order Packages in Checkout Menu
I would like the ability to organize (ie change the order) of packages in the checkout menu.
1 vote -
Multiple services for adding Voucher manually in Wallet
Now that we can manually add vouchers to a client's wallet, please give us the option to add a few of the same types of services like we can when creating a package in the first place. Meaning:
I have 5 types of services under "90min massage" and when creating a package deal I can make them all redeemable: (Swedish, sports, deep tissue etc). But if a client needs a voucher added to their wallet, it can only be assigned for one service (only 90min swedish). So if they happen to book a 90min deep tissue instead of a swedish…1 vote -
Universal Gratuity Prompt Based on Full Checkout Total
We frequently sell service packages (like microneedling), and we’ve noticed that when a patient purchases a package, the checkout screen doesn’t prompt for gratuity. Even though the patient is still receiving a service that day, gratuity has to be added manually, which isn’t ideal for staff or providers.
We’ve also run into a similar issue with product-only checkouts (like skincare). Since gratuity prompts are tied to having a service listed, we’re unable to prompt for gratuity in those cases as well.
Because tipping can feel awkward or uncomfortable for staff to bring up verbally, having gratuity automatically offered during checkout…
1 vote -
Ability to turn on/off services or products that qualify for rewards points.
Having the ability to turn services or products on and off that qualify for rewards points is really important, especially in the medical space, where rewards for medications can't be given.
2 votes -
Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions
Quick user PIN entry to quickly change between receptionists during checkout to accurately track who is processing transactions without completely closing out of and logging back into Boulevard.
2 votes -
Ability to add a note to products in checkout
It would be helpful to be able to add notes to products and services that would show up on the receipt. For example, if a misc item is rung up, we need to be able to make a note about what it is.
2 votes
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