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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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144 results found

  1. Having an option if the client has a account credit that all monthly membership dues will b epulled from account credit first then charging the card on file

    1 vote

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  2. We need the ability to apply offer codes to product credit so people who are banking large purchases of Tox can utilize offers

    1 vote

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  3. The option to add discounts to client profiles, based on their relationship to the business. These would be toggled on until toggled off or removed and would auto-apply online or in-person.

    2 votes

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  4. Allow option to make membership vouchers giftable. This is a great way for members to refer a friend. Currently we use a very clunky work around to make this happen. Also still needing to be able to add products to membership.

    2 votes

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  5. In order to quickly look at the clients purchase history, this would reflect more accurately if it showed all the services done. Currently it only shows the service total for only what was booked. If a svc was added on to that appt, it doesn't reflect there at all and only at the order history section all the way at the bottom of the history section. Then you have to click into it in order to see the services which make this hard to find information as it only reflects the total with no detail.

    1 vote

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  6. having the ability to add custom verbiage to the checkout process for clients to view. Such as "100% of your gratuity goes to your Esthetician", and copy the customization throughout the checkout process

    1 vote

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  7. Our current membership clients don't have the option to take advantage of new treatments that are added, if they signed up prior.

    1 vote

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  8. change needs to be included on printable receipts

    1 vote

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  9. Ability to set a limit/cap for Membership sales so X amount of clients can purchase.

    Ex. Sell 100 Founding Memberships - once goal is met, no more sales.

    1 vote

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  10. Can we find a way to integrate apple pay with the existing desktop WITHOUT the need of a separate ipad? That would be ideal. Thank you!

    2 votes

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  11. Allow for more than one staff member to be assigned to a membership sale. This would allow for multiple individual to receive credit for selling a membership to a client.

    1 vote

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  12. Ability to send a secure payment link via text message to collect amount due from client and allow the client to add a gratuity.

    1 vote

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  13. I would like to put in a request to have patients sign invoices prior to treatment.

    1 vote

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  14. 1 vote

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  15. When checking customers out, we don't see the items broken down in a list, but instead subtotaled all together. It's helpful for them to see how much each individual product costs, rather than the total of all the products.

    1 vote

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  16. Currently, if a new client doesn't use their referral code on their first appointment's order (for example, if there's a separate new client offer they want to use first), the code doesn't appear as usable on a later order, since it's only fixed to the first appointment.
    Instead, the discount must be manually added but then doesn't apply towards referral program reporting.

    It would be great to be able to have that offer code still available in the dropdown for that client as long as they have not yet used it.

    2 votes

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  17. Restrict unsharable vouchers to be used as a payment method during group checkout.

    1 vote

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  18. This is confusing for clients as the injectors have different calculations for different brands of botox units. Include item, total and tip not "units" please.

    2 votes

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  19. It would be ideal for each membership type to have the ability to auto apply their discounts when checking the client out. Example: VIP Membership clients receive 10% off injectables and 20% off skin care - having these %’s be auto applied at the time of check out would create many accidental issues with front desk staff forgetting to apply the client’s discounts and having to refund and create a new visit to check the client out again.

    2 votes

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  20. When clients return products, it would be helpful if we could do the return/refund on the same ticket as when they check out instead of doing two transactions.

    2 votes

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