208 results found
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Returns should show in the cient history. Currently There is no way to see a reurn other than the actulal ticket.
Returns should be shown on the client product screen. How do we know if the client returns something, I don't want to keep recommending a product they didn't like.
4 votes -
Put the employee's name who checked out a client visibly in the system so I don't have to dig for it - when an error is made I want to easil
When I look at transactions, I cannot tell which employee checked out a client I need to go pull reports. Make this information easily visible so I can address mistakes with the appropriate employee.
2 votes -
Having an option to cap how many packages are sold without manually taking it off.
Having an option to cap how many packages are sold. Example: I want to sell a maximum of 25 of a package from online sales and it automatically stops sales after 25 are sold.
1 vote -
Pay over time options
We have clients that we allow to make payments on larger packages. We would love to be able to apply a package and it's vouchers to a clients profile, even with an active balance to be paid, and apply payment to that open sale until it is paid off.
1 vote -
membership service pricing
If a membership reduces pricing for a specific service it should automatically do that instead of having to add a bunch of add ons.
For example: for our injectable members, our botox unit goes from $15 to $13/ unit. For anyone enrolled in membership when we are at check out this should be auto updated
1 vote -
Card Decline Notification for Memberships
There's no notification that a client's card was declined when ran for their monthly membership, just flags their chart. So if you don't go looking for it, you'll never know their payment wasn't processed. If it notified us, we could reach out to the client sooner to update their card information.
5 votes -
offers
I would love if there was a native way for the system to give the option for stylist to receive full commission when doing an offer (the business takes on the cost of the discount) I know there is a work around for this (closing the discounted amount to other and then deleting the offer) but that kind of defeats the purpose if its a 1 time offer we'd like to track.
1 vote -
Auto-Calculating Percentage of tip on Service only- not products
A setting for the tip to only be calculated from the total of the service and not include percentage of products sold. This way it is only suggesting a tip amount for the total of the service and not the skincare products that were added.
1 vote -
Adding packages, products or vouchers to the patients account with out having to process a sale.
Having the ability to add Packages, Products, Vouchers, Memberships and Gift Cards in the patients profile with out having to process it as a new sale. If a patient is given a free service for future use or wins a give away (something to this extent) it would be nice to be able to go to the patients profile and just add these items to their account. Right now it just shows if they have purchased a package. I believe we can remove these items but we cant "add" anything.
3 votes -
Make the CREDITS tab more visible for check out.
When checking out client the CREDITS tab at the bottom needs to be highlighted to show there is a credit to be used.
1 vote -
hsa
Would like to have the ability to charge the clients HSA card directly instead of having to do it through the third party and entering as the 'other' checkout option
1 vote -
"Shared Memberships" should be able to share benefits via offer code and not just vouchers please.
We offer "Couples Memberships" where each person can share the same benefits. Currently the system only supports shared vouchers and not a shared offer code. It is only applied to the purchaser and not the "Shared" guest. It would be extremely helpful if sharing the offer code could be applied to "Shared" person so they also receive the member benefits without having to manually discount the 2nd person.
1 vote -
Client Invoice Or Receipt Printing Options
when clients want a copy of all previous payments, they come to us, and the onyl option we have for that is to print off every receipt and fax it to them. emailing receipts is not always the best option for the client. a way to bulk print or see bulk payments would be great.
4 votes -
Chronological report under service commission
Please update the Service Commission report so that summaries are pulled based on the time of check out / time of payment. This will ensure the report is displayed in true chronological order, reflecting when transactions are actually completed.
1 vote -
membership
The checkout and "redeeming" process for memberships need to be heavily revisited.
As is stands, if you have more than one voucher under a membership, it is split evenly between the two vouchers. For services in the same category at the same price, this makes sense.
However, with the flexibility when creating the memberships (which I love), the check out and receipt process ends up devaluing or overpricing service that are not in the same category.
I currently have a membership set for $149 that is set up for one voucher for and IV (value $149) and one voucher for…
2 votes -
Search function for history page
Please add a search function to patient history pages. It is incredibly time-consuming to have to click each ticket to see what a patient purchased. Search functions really need to be added to almost everything with BLVD for convenience.
2 votes -
On the packages tab, it would be so helpful if it listed all of the orders that have been applied to a package so we can easily pull that in
On the packages tab, it would be so helpful if it listed all of the order #s that have been applied to a package instead of just the number of vouchers thats have been used
1 vote -
Voucher sharing
Check out one customer with another customer's voucher, or family voucher sharing that keep proper track in financial accounting.
1 vote -
Allow for sending clients invoices prior to or after appointments
Allow an option to send invoices to clients for services to be able to check out outside of the office
4 votes -
Report of all drafted and saved POs across all locations
POs only appear in the inventory adjustment report as received products when they are completed. it is not possible to see all POs that are in draft or saved status waiting to be received. When corporate orders on behalf of all locations, this can be very time consuming depending on the number of locs and suppliers. Having a single report to reference all outstanding orders would be a great solution and save admin time.
1 vote
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