354 results found
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online booking
Being able to set different times in online booking for new clients versus returning clients in the pre-default time of hours prior to being able to book these appointments. For example, we would need 24 to 48 hours for a new client, but a returning client could book within three hours. Also, an overnight booking for first morning appointments. Would like to have a way where somebody cannot book a 9:00 a.m. appointment for a massage at 10:00 or 11:00 p.m. at night. Still have the availability for somebody to be able to book a new client massage or massage,…
1 vote -
2 votes
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Notify service provider when client reschedules
I'm posting again as well as voting on the others in hopes that inundation will be the key to finally getting this. I just spent an hour notifying my staff on changes made over the weekend. I'm truly in disbelief that this booking system doesn't do this. It is time consuming and has my stylists regretting leaving Vagaro and Gloss Genius and I'm beginning to feel the same.
6 votes -
Customize sending time for Reminder Text
Customize the sending time for Reminder Text.
1 vote -
Add-on services performed by another staff member
I have staff that is dedicated to performing what is designated as an add-on service. It would be a huge help if is add on service can be assigned to a specific staff member, and not restricted to the same staff member who performs the main service.
1 vote -
If a client purchases a package, the provider should be notified.
An email should be sent to the business email. The client should also be prompted to book an appointment using the purchased package.
1 vote -
Allow more than one confirmation/reminder appointment message.
Currently there is only one appointment confirmation/reminder message that can be sent. It is not specific. I would like to be able to customize for different types of appointments. I would also like for the message to say what service is schedule and with what provider.
1 vote -
Need ability to see pricing and duration when booking via web, staff facing
Booking takes longer because price and duration aren’t visible in the web calendar service list, there are several extra steps that are needed to confirm pricing with a client that may be trying to book over the phone. Wastes a lot of time.
1 vote -
Including Date On appointment ticket
Please include appointment date on the "appointment ticket" print out for easy references.
1 vote -
not liking new security features
hi we really dont like the new security features. it is requiring us to log in and put in a code every single day. It is also logging us out if we check on multiple devices.
1 vote -
12 week jump rebook button
4/6/8/12 week button We need 12week rebooking button for Neurotoxin patients that need rebooking. Please and thank you
3 votes -
1 vote
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Check-in for a group using the same phone number
When the same phone number is used to book a group appointment, then checking in at the Duo with that phone number should check in all the clients with that number.
1 vote -
Pro App: Drag appointments around the calendar to reschedule
It would be great to be able to shift appointments across the calendar (to change date, time, and/or service provider) but just clicking and holding onto it and moving it around.
Having to open it up to change the edit appointment fields doesn't feel as intuitive for an app.16 votes -
When a client with a no-show tries to book online prompt them to pay their outstanding balance or they cannot proceed
if a client who has an outstanding balance for a no-show they should be asked to pay their balance in order to proceed booking.
1 vote -
Waitlist on Autopilot
When a client cancels their hair appointment, this system automatically finds the next client on your waiting list who wants that exact slot, texts them, and books them in — all without you lifting a finger. It means empty chairs get filled, clients who have been waiting get seen sooner, and you never lose money to a last-minute cancellation again.
3 votes -
click and drag down appointment box to add time instead of editing. saves time
click and drag down appointment box to add time instead of editing. saves time. just hover over the appointment time and this would pull up a small directional arrow. you can slide the appointment allotted time up and down to increase or decrease the time.
1 vote -
Specific Day Booking
Let certain services be booked on certain days. For example I want people to only book Botox on Mon Wed Fri.
3 votes -
CREDIT CARD REQUIRED FOR SCHEDULING INTERNALLY
Please give us the option to require that staff collect credit card information prior to any service scheduled. Again, we are working hard at our small business just like those of you who started boulevard.
With this being said these types of ideas that we suggest NEED administrative level feedback.
We need to be able to require services scheduled on the backend have a credit card on file to minimize potential revenue loss. Workarounds are what I have started to tell other business owners what they are signing up for if they choose to work with this platform.
I am…
4 votes -
Online Booking Refinement
Currently, when booking online, when you select a Service Category > service> if no available times populate, clients have to back track to other service categories to select a different service. We find this to be very confusing and unintuitive to our client base and want to see available services, with available times populate as suggested alternatives.
1 vote
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