380 results found
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3 votes
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Allowing only certain services on certain days for providers that split days
To be able to select certain services for certain days for when a provider wants to split their schedule between service types.
5 votes -
Send text message to employee when their client reschedules
When someone reschedules we never know and get confused when there is a gap on our app schedule, it should send a text message just like it would if someone canceled or booked.
3 votes -
Please make the Waitlist more Useful.
Please create a more efficient Waitlist Option, that shows all upcoming Waitlist Clients and not just the Same Days. An easier way to delete passed Waitlist appointments other than going through each one individually would be ideal too!
11 votes -
cheaper prescribe
The eprescribe function is so expensive compared to MANY other eprescribe platform. I would like to do it all in one place but the cost is so excessive
2 votes -
Waitlist on Autopilot
When a client cancels their hair appointment, this system automatically finds the next client on your waiting list who wants that exact slot, texts them, and books them in — all without you lifting a finger. It means empty chairs get filled, clients who have been waiting get seen sooner, and you never lose money to a last-minute cancellation again.
4 votes -
Have an icon for active state in Calendar view
there's currently an icon in calendar view for when a patient has arrived, but when they are moved to active state, there's no icon to indicate they're active. It just appears as if they're not in the clinic at all.
6 votes -
Limit the availability of certain appointments per day
It would be very nice to be able to set limits on certain types of appointments. I would like to be able to limit how many of certain types of appointments can be booked in a day.
4 votes -
client documents that they can see
We send FSA and HSA etc. bills- it would be great to be able to put these in a client-facing section so it is more compliant and we are not sending things around.
pls add a client-facing documents area.1 vote -
Show negative week count in month view in addition to the week count forward
Seeing the week count for booking future appointments is very helpful and it would be equally as helpful to have a negative week count for past dates. On a daily basis a client will be booking their next appointment and ask, "How many weeks did I go from my last appointment?" (because we're always gauging if it felt too short or too long of a time frame.)
Wanted to give some context to explain how this would be helpful. I've seen other posts requesting it and it says that it was waitlisted in 2023. Hoping to give this (hopefully) simple…2 votes -
Appointment reminders modified for each service
We would like to create individualized appointment reminders for each service type. The reminder should include the provider’s name and the specific service the client is scheduled for.
Example:
“You have an appointment tomorrow with [Provider Name] for [Service Name].”We would also like the ability to customize and modify the reminder message separately for each appointment type or service.
2 votes -
service deposits
We need the ability to charge a booking fee/service deposit NOT just online but in person booking and over the phone appointment bookings.
6 votes -
Text appointment cancellations as well as Bookings
The client should receive a text when the appointment is Booked OR/AND canceled.
5 votes -
Resources when Editing Appointment Details
Currently, when services are added through "Edit Details" before confirming an appointment, resources do not automatically attach—even if they are configured to the service. This can lead to double bookings or missed resource assignments. It would be helpful if resources were automatically attached to any service added at this stage, just as they are when added during the initial booking process.
6 votes -
Time slots for certain services
Make time slots only bookable for certain services.
5 votes -
working on transition timing for providers. when a provider is turning over a room, the transition time should be added/populated into the e
Working on transition timing for providers.
When a provider is turning over a room, the transition time should be added/populated onto the end of the appointment time without impacting the patient and ensuring they're not waiting in a weird limbo time.
1 vote -
Add "Client Rescheduled" to cancellation tab
Add the option to select "client rescheduled" when choosing cancellation reasons. Also, when a client does reschedule, it would be great if that was visible in their history.
3 votes -
Recurring Appointments
The ability to create multi-day recurring appointments at once.
Example: Service @ 10am - Mon, Wed, and Fri.2 votes -
Appointment Approvals
I think there should be away to "approve" "suggest new time/date" to the appointment for a client.
1 vote -
bookable time block
There isn’t a way to place a “bookable meeting” on the schedule that clients can still book over. If you add an appointment to the calendar, that time is fully blocked and cannot be booked online.
If you add a time block (for meetings, lunches, etc.), clients will simply see that time as unavailable and won’t be able to book it.So there isn’t currently a feature that lets you:
reserve time for a meeting
still allow clients to book it
and automatically move the meeting if a client books1 vote
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