182 results found
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Resource Double Book Alert
Alert if trying to book an appointment when a resource is already booked at that time. Ex, we only have one SkinPen and it is already in use, alert our front desk if they are trying to double book that device.
4 votes -
Resources when Editing Appointment Details
Currently, when services are added through "Edit Details" before confirming an appointment, resources do not automatically attach—even if they are configured to the service. This can lead to double bookings or missed resource assignments. It would be helpful if resources were automatically attached to any service added at this stage, just as they are when added during the initial booking process.
3 votes -
Stylists need to receive text or email notifications whenever a client changes their appointment.
Add it onto the list of notifications that stylists are able to choose from. The only option now is if a client books a new appointment or cancels.
7 votes -
Conflict alerts with standing appointments.
When scheduling a standing appointment for the year, we NEED to be able to preview the dates that are being booked. At the very least, there should be an alert for a conflict on any given day. Right now any standign appointment made will book on a holiday/day the business is closed/stylist isnt working or it will just book at the same time as an existing appointment.
3 votes -
Notify service provider when client reschedules
I'm posting again as well as voting on the others in hopes that inundation will be the key to finally getting this. I just spent an hour notifying my staff on changes made over the weekend. I'm truly in disbelief that this booking system doesn't do this. It is time consuming and has my stylists regretting leaving Vagaro and Gloss Genius and I'm beginning to feel the same.
3 votes -
Track and make visible every edit that was made to an appointment
It would be extremely helpful to see EVERY adjustment/edit made to an appointment not just if the appointment was cancelled or rescheduled. I would like to be able to see when an appointment was marked as a request, if the appointment length was adjusted, if it was moved to a different stylist etc. As a manager it is extremely helpful to see all adjustment made.
4 votes -
Appointment Copying
At our office we book out the owner's VIP clients a year in advance and really NEED the capability to copy appointments. It's tedious and time wasting to have to book each thing, each month and re-edit the exact same things rather than being able to just copy an already booked appointment and paste it for the next time.
8 votes -
define a staff's services for the day
I have staff who perform certain tasks (laser hair removal vs skin care) on certain days. In order to make the schedule work, I needed to create 2 separate profiles for each of them. You should be able to define their services for the day so that a business only needs 1 profile but clients don't inadvertently book a service on a particular day when the staff is not available.
We operate skin care in a particular room (rooms are not interchangeable based on LHR vs skin care) so it is not enough to know that a staff member will…
2 votes -
Patient Flow Status Monitoring
We would like to monitor Patient status AFTER their initial check-in so that we can monitor clinic timing to ensure optimal patient experience and clinic flow. For example, once the patient has been "roomed" and their vitals are taken, we would like to be able to mark the patient prepped and ready to see the Provider and then when Patient is ready to check out and we are getting their reports together prior to check out so we can better manage clinic timing and patient flow timing. This option would result in being able to review total Patient Visit Timeline…
3 votes -
Time slots for certain services
Make time slots only bookable for certain services.
2 votes -
MCP (Model Context Protocol) Implementation
Support and implementation of MCP vs APIs
2 votes -
When using recurring appointments should give a warning if the appointment is unable to to book instead of just going ahead and booking
When using recurring appointments should give a warning if the appointment is unable to to book instead of just going ahead and booking
2 votes -
Calender view
On the calendar view, it would be nice to be able to see if a client was checked in or if we are still expecting them. The "front desk" view is nice but then it doesn't really show who is late so we can call them.
2 votes -
Price Increases automatically updating scheduled appointments
Every year we update service prices to go into effect on Jan 1. However, we book standing appointments for the new year prior to the increase. The prices should automatically update and apply to any future appointments.
2 votes -
Prebooking from a new date. Not just "today"
When scheduling appointments after checkout, we should be able to go 4,8,12, etc weeks from the date we are making the appointment and then we should be able to hit the double arrow and have the calender take us however many weeks from that date. Instead, we have to count out the weeks on the drop down calendar or skip through week by week.
2 votes -
Prioritize Practitioner
We have multiple practitioners for the same service, and would like to be able to prioritize one (setting the other to be booked only after the first one is 'unavailable').
3 votes -
Creating a notification to let clients know they have missed their scheduled appointment
It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment
6 votes -
Treatment Recall Alerts / Smart Follow-Up Reminders
A configurable system that automatically flags and notifies:
Staff when a patient is due for a specific treatment
Patients with an optional prompt to schedule or call2 votes -
Do not remove cancelled appointments from schedule
Currently cancelled appointments just go away. Instead, having them turn red or another color that signifies it was cancelled would help us.
3 votes -
An alert for when a room is overbooked
An alert for when a room is overbooked
2 votes
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