147 results found
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Can we get a time stamp of what time the client checked in?
Can we get a time stamp of what time the client checked in?
7 votes -
Creating a notification to let clients know they have missed their scheduled appointment
It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment
6 votes -
Do not remove cancelled appointments from schedule
Currently cancelled appointments just go away. Instead, having them turn red or another color that signifies it was cancelled would help us.
3 votes -
We need a way for clients and businesses to be able to book couples massages-Same room with 2 service providers at the same time
What is a easier way for our clients to book their couples massage through the online booking system more clearly and organized, without confusing them.
5 votes -
3 votes
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Please make the Waitlist more Useful.
Please create a more efficient Waitlist Option, that shows all upcoming Waitlist Clients and not just the Same Days. An easier way to delete passed Waitlist appointments other than going through each one individually would be ideal too!
3 votes -
Create a report for the number of canceled appointments or number of no-show appointments for a specific time window
We like to look at our appointment metrics for the week and/or month, and it would be helpful to be able to pull up the total number of canceled appointments or total number of no-show appointments so we can see the % of patients actually showing up vs # booked. Currently you have to count manually for each day under the cancelations tab on the calendar view.
4 votes -
Notification for same day changes
If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.
3 votes -
Push notifications sent when booked through the app
To have a push notification or text sent sent to service providers when another provider books an appointment through the app.
3 votes -
online booking for couples massage
What is a easier way for our clients to book a couples massage in a way that wont confused them and the appointment shows up as two then just one appointment.
4 votes -
Pop up alerts when double booking a resource...NOT MOBILE & using "SELECT TIME ON SCHDULE"
There is apparently a huge request that Pop up alerts come up when appts are being double booked when using the "select time on schedule" button. The resource is being attached to the service, so why can't it tell us when that resource is being used already?
4 votes -
precision booking tweak
I really like the Precision Booking system—it keeps the schedule organized and easy to manage. The only tweak I’d suggest is adding the word “Book” or “Book Here” directly on the Appointment Book in the time slots where appointments should be scheduled.
Right now, the schedule looks very open until appointments are actually placed, and sometimes the correct booking pattern isn’t followed. Adding these key words would give Guest Relations a clear visual cue, helping them see the right times to book without accidentally placing appointments outside the intended structure.
4 votes -
Schedule block
When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.
2 votes -
Stylists need to receive text or email notifications whenever a client changes their appointment.
Add it onto the list of notifications that stylists are able to choose from. The only option now is if a client books a new appointment or cancels.
4 votes -
Appointment Linking
We need a way to link or combine separate parts of appointments. Clients will move things around and/or combine appointments. Having to delete appointments and completely rebook them, just to combine with something else on a different day is time wasting.
5 votes -
Conflict Detection & Rescheduling for Recurring Bookings
Currently, when creating recurring appointments in Boulevard, the system does not check for scheduling conflicts with existing appointments in a client's calendar. As a result, recurring bookings can be placed directly on top of pre-existing appointments with no alerts or warnings, leading to confusion, over bookings, and manual rescheduling. The addition of a conflict detection feature that scans for overlaps during the recurring booking process. If conflicts are found, a pop-up alert should appear listing the specific dates and times with issues. Within this pop-up, we should also be able to adjust the conflicting appointments: for example, rescheduling them within…
5 votes -
Resource Double Book Alert
Alert if trying to book an appointment when a resource is already booked at that time. Ex, we only have one SkinPen and it is already in use, alert our front desk if they are trying to double book that device.
2 votes -
waitlist
The waitlist should NOT default to filtering to today only. You should be able to see anyone on the waitlist, no matter if it's they waiting on an appointment today, tomorrow, or next week. We should also get notifications that someone has been added to the waitlist, other than just the little number identifier on the calendar.
3 votes -
make the desk top website more accessible for booking appointments.
make the desk top website more accessible for booking appointments and blocking times using an ipad or iphone. I am a manager and need access to everyone's schedule not just mine as I am not a provider.
2 votes -
Schedule in order
I would like an option to make it where they have to book in order for certain days. i.e. on Saturdays we are only here in the morning, never fails I have someone take that very last spot. Also on holidays where we are short days.
2 votes
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