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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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380 results found

  1. We need appointment reminders further out than 5 DAYS.

    We rebook our clients out for months in advance. Clients will book just to be on the books, but then frequently at the latest reminder that Boulevard allows—the client gets a 5 day reminder, realize they have a conflict and cancel. This really doesn't give us enough time to get those slots rebooked and costs us money.

    We need the ability to push at least one ADDITIONAL notification out to 10-14 days.

    We do have enterprise so I was able to create a workaround using zapier and doing an API call…

    2 votes

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  2. When scheduling appointments after checkout, we should be able to go 4,8,12, etc weeks from the date we are making the appointment and then we should be able to hit the double arrow and have the calender take us however many weeks from that date. Instead, we have to count out the weeks on the drop down calendar or skip through week by week.

    2 votes

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  3. We have multiple practitioners for the same service, and would like to be able to prioritize one (setting the other to be booked only after the first one is 'unavailable').

    3 votes

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  4. Description:
    Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.

    7 votes

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  5. A configurable system that automatically flags and notifies:
    Staff when a patient is due for a specific treatment
    Patients with an optional prompt to schedule or call

    2 votes

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  6. When a client is booking online, previous booking systems had a visual to let you know there was an online booking happening but this system does not have a way to let you know when a client is booking online for the spot you are simultaneously booking someone on the phone leading to one of the clients needing to get rescheduled, which they are never happy about no matter how innocent the issue.

    1 vote

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  7. If there could be an option added to move appointments to a "clipboard' to easily reschedule the appointments. We were using booker before and that feature made it so easy so appointments that needed to be rescheduled wouldn't forget to be cancelled and you didn't have to create a whole new appointment.

    2 votes

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  8. I like the way you can set up schedules for team in boulevard but something that could make it better would be to have a lunch section in the scheduler. Right now having to set up to repeat is not very efficient.

    2 votes

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  9. we want the ability to require multiple staff to be present/booked/busy for a single service so that different parts of the service can be completed by relevant staff

    2 votes

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  10. List vouchers in booking window

    1 vote

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  11. Being able to click on a stylist's schedule and add a new client as you are booking them would be fantastic!

    1 vote

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  12. Being able to click on a stylist's schedule and having the option to add a new client would be fantastic!

    1 vote

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  13. We will be offering some wellness options that would require multiple bookings for the same service at the same time. Example: sound bath and yoga. This would also be helpful for some events that we host and we will be able to better manage the bookings, pay and reminders if Boulevard had this option.

    1 vote

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  14. Its frustrating to have to uncheck the little purple box at the bottom right of the appointment that send the client and updated confirmation when you are just editing an arrived appointment. Sometimes the client is booked for the wrong type of service and we just need to change the appointment type (usually to redeem a voucher) at time of checkout. The client is already here, they are arrived- they dont need a confirmation.

    5 votes

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  15. The desktop version is missing the “Mark Active” status option. Please add it so the order is Mark as Confirmation, Mark Arrived, Mark Active, then Check Out.

    1 vote

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  16. Please add a “View Current Day Only” permission under the Appointment section. When enabled, employees would only be able to view and create appointments for the current day, and would be restricted from accessing other dates.

    1 vote

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  17. TRACKING OF PATIENT APPOINTMENT-ALL ASPECTS OF IT INCLUDING ONLINE BOOKINGS, CANCELLING, RESCHEDULING, CONFIRMING, CHECKING IN/OUT-ALL OF IT NEEDS TO BE ACCESSIBLE TO ADMIN. I DO NOT WISH TO GO THROUGH ENGINEERS TO BE ABLE TO OBTAIN THIS INFORMATION. AS A PRACTICE IT IS VERY DISTRUPTIVE, TIME CONSUMING AND A FINANCIAL HIT WHEN WE DO NOT HAVE THIS INFORMATION READILY AVAILABLE TO US. PLEASE SEE CONVO WITH MEGAN ON 3/16/26 FOR REFERENCE. WE WOULD LIKE A SOLUTION TO THIS PROBLEM ASAP

    1 vote

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  18. Would love to have more appointment color options.

    2 votes

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  19. Include the day of the Week, Service Provider, and Services Scheduled in the confirmation messages.
    For Example: Hi {client name},
    You are scheduled for an appointment at Rose Aesthetics Paola on Wednesday, Jan 7, 2026 at 12:00pm CST for a 60min Petal Radiance Facial with Madeline.
    When Clients have multiple appointments scheduled, they get confused which appointment is what day and end up having to take extra steps to figure it out. It should be simply included in the confirmation. Even the Booking Confirmation.

    2 votes

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  20. If a particular service requires a consult, first, do not allow booking a service (ie: laser hair removal) if the client has yet to have a consultation (which our practice requires a consultation prior to getting treated.

    Or...create a setting which would allow existing clients to receive certain services and book them on-line while preventing new clients from booking certain services on-line (because they might need a consultation, first OR the service may not be the right thing for that client and they would only know this if they had a consultation).

    2 votes

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