297 results found
-
virtual appointments
virtual appointment capability hippa compliant
1 vote -
1 vote
-
On checkout shrink appt to time used. Over scheduling time screws ture utilization
Stylist are overbooking and abusing time for services (especially color) and then on check out sometimes have 30-45 minutes remaining, the system doesn't shrink up the appointment on check out to reflect the waste of time over scheduling and it is not recorded in the utilization reports because it still holds the block making it look like they were working. The Booker system had that feature. Way better for making poor use of time a visual reality.
2 votes -
Group booking should have the option to only show appointments that are available at the same time.
Most clients do not realize when they are given a staggered time. Even when they do realize, they're unhappy that they were shown a specific time that isn't available for both appointments.
"Group Booking" is understood by 99.9% off people as a group of people coming together, not a group of people waiting in the lobby for 3 hours while the other people in the group receive a service.
3 votes -
Service/dates or day of the week setting
Botox only on Wednesdays or First Friday or ...
Special Event Services only able to be booked for specific date of said event.
Without having to set up seperate resources and schedule them accordingly. When you have a ton of resources already for all of your rooms and specific equipment, having to create resources just for a specific and occasionally used services it's clunky and cubersome1 vote -
Cancellation Charges for specific problem clients only. Not all of our client base.
Cancellation Charges for specific problem clients only. Not all of our client base.
1 vote -
Being able to see any service staff that edit service times to fit on calendar
Allowing admin or really any staff to see inside of an appointment if service times have been edited at all. For example, If someone edits the customized service time for a provider to less time.
2 votes -
The ability to export list of cancelled appointments
The ability to export list of cancelled appointments in a microsoft excel file
3 votes -
Have a set deposit amount instead of a percentage, too difficult to figure out percentages on every price of every service
Have a set deposit dollar amount instead of a percentage. Having to figure the percentage for every service price is time consuming and never equals the exact $50 we charge.
2 votes -
Modifiers Assignable to Staff
Make modifiers assignable to staff to limit which staff can perform which modifier.
3 votes -
Have a way of logging client reschedules, especially within 24 hrs.
we charge half the service price for clients cancelling or rescheduling within 24 hrs. so it would help if there was a way to view if the client rescheduled in the 24 hrs of their originally scheduled appointment.
3 votes -
Automated, custom message sent to No Show/Late Cancel clients
Ability to automatically trigger a customized email and/or text message to clients when they late cancel or no show to their appointment to reiterate the cancellation policy and inform them how to properly communicate last minute missed appointments to the business.
3 votes -
Ability to schedule an appointment with processing time over a time block
Allows for clients to book an appointment where the processing time of their service can overlap with time blocks on a staff member's calendar, rather than only times with room for the processing time before or after the time block.
1 vote -
expiring services
we offer services for certain months and want them to auto expire and not be booked outside of certain dates
2 votes -
create a setting to accept appointments
It's helpful to have the option to accept appointments once they're created on the client end. Our previous software had this feature which was extremely helpful with clients booking and us having the ability to accept or decline with an attached message. I'm not sure why this wouldn't already be a feature.
2 votes -
Repeating Appointment Functionality
Repeating appointments and/or blocks need more functionality. For example, if you repeat an appointment once a month the system chooses the same date each month, which ends up choosing days we aren't even open. I am having to go edit every single repeating appointment to be spaced 4 weeks apart. We need option for Quarterly booking, and spacing a certain number of weeks apart, and/or being able to choose the day of the week. There is so much time wasted having to edit and re-edit and re-edit blocks & appointments. It's very frustrating!
3 votes -
Add Client Name to Finish Times
please include the clients name when they have a service that has a finish time... so single process - 30m and then process 30m and then back in chair for finish 30m... the finish slot is just color block - not their name - NOT GOOD ... thx
1 vote -
Automation
automate new appointment information - we have auto confirmation texts why not simplify the process for us and them. if they call, we should gather first name, last name, phone number. select the time and day they have their appointment and then let them know the appointment is pending on the schedule until they "click the link (that this idea would create lol)" and fill out their credit card information - once that information is filled in the appointment would be officially set - and then theyd get the confirmation text 24 hours ahead as well. its a lot of…
2 votes -
allow for recurring appointments.
For example, if a client want's to have the same standing appointment each Wednesday at 5pm. That way we don't have to create each appointment individually.
1 vote -
Suggested Improvements for the Prebooking System
When prebooking an appointment, it would be helpful if, after selecting a time on the calendar, the view remained on the currently selected date rather than automatically jumping back to today’s date. This would streamline the process and reduce unnecessary navigation.
Additionally, it would be great to have a “Book Client Again” button for guests who want to prebook multiple appointments. This feature should automatically suggest or give the option to book the next appointment based on the same interval (e.g., every 4 or 6 weeks) from the last appointment that was booked.
3 votes
- Don't see your idea?