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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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380 results found

  1. If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.

    5 votes

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  2. At our office we book out the owner's VIP clients a year in advance and really NEED the capability to copy appointments. It's tedious and time wasting to have to book each thing, each month and re-edit the exact same things rather than being able to just copy an already booked appointment and paste it for the next time.

    8 votes

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  3. Be able to block off the schedule for certain services on certain days. For example: we have events on Thursdays and Fridays a couple times a month at a location other than our office that require appts. But we can't block our schedule for the day. People book other services than our event and we have to immediately reschedule because we won't be in person at the office. Does that make sense??

    1 vote

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  4. There needs to be a feature to mark clients as request or non-request. This is VITAL to have fair books and balancing the books to ensure all service providers have a fair shot of building their clientele. Our old booking system allowed us to mark each individual appointment as request or non request with a clear color on the appointment to make it visable. The only way to on boulevard is adding a color tag, which adds to every service the client books (not helpful if they're seeing multiple service providers on the same day)

    1 vote

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  5. It would be nice to have a 4 day view even when there are more than 6 staff members /resources available. It's hard to schedule out multiple days without this feature.

    1 vote

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  6. Allowing multiple bookings, clients should be able to book multiple services and multiple technicians at the same time on the professional app. This is very common in the nail salon industry. For example, one client may get a pedicure and manicure at the same time, with one technician working on their toes and another technician working on their nails.

    1 vote

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  7. An alert for when a room is overbooked

    3 votes

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  8. We like to look at our appointment metrics for the week and/or month, and it would be helpful to be able to pull up the total number of canceled appointments or total number of no-show appointments so we can see the % of patients actually showing up vs # booked. Currently you have to count manually for each day under the cancelations tab on the calendar view.

    6 votes

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  9. Our current appointment note API only adds a note, which also means it wipes any existing note and replaces it with whatever the API says.
    The API could be set up to provide important desired information on a clients visit, but there might also be relevant manual notes like "running late" or "coming with a friend" that's still relevant and shouldn't get lost.

    Ideally, the API can support just adding to an existing note if one already exists.

    1 vote

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  10. 2 votes

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  11. It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment

    7 votes

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  12. Allow changing location when editing an existing appointment

    1 vote

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  13. We are a wellness center with 18+ modalities. We have clients that do set things multiple times a week ever week. Is there a possibility that we can repeat appointment instead of having to build multiple schedules each week

    1 vote

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  14. Color change on schedule for open vs completed charts

    1 vote

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  15. Allow the option to turn on cluster booking so that appointment availability only shows up directly before and after existing appointments.

    2 votes

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  16. I need an option for clients to request a time for a service outside of providers scheduled work hours and have them decide if they want to come in of not.

    1 vote

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  17. There should be a setting for the app only, not the desktop, to prevent service providers from picking what schedules they monitor. I only want my staff to see their schedule on the app.

    2 votes

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  18. There should be a setting that allows all service providers to see the schedule, but not look into history of other service providers clients.

    2 votes

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  19. Front desk can't create schedule blocks

    1 vote

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  20. When using recurring appointments should give a warning if the appointment is unable to to book instead of just going ahead and booking

    2 votes

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