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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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382 results found

  1. Our Providers work on the mobile app on iPads, they've suggested it would be easier if they were able to see the name of the Patients recently completed appointment vs. needing to open each appointment individually to see which service rendered. Would save a lot of time and make workflow more efficient.

    1 vote

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  2. being able to view the whole view of the day in the boulevard iphone app without scrolling, it’s a pain to have to scroll and slows me down significantly when looking at my clients/schedule for the day

    1 vote

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  3. 1 vote

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  4. MAJOR upgrades to the mobile app.

    Allowing us to:

    -open up our schedule through the app
    -refund clients from the app
    -checkout/apple pay with the app
    -block out the entire day without having to do it individually for each staff

    1 vote

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  5. I’d like the ability to add a client’s credit card information in the Professional app, similar to the Wallet tab on the dashboard. Since I’m not always at the front desk or the front desk is busy checking a client out, having this feature in the app would enable me to streamline appointment booking.

    4 votes

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  6. Not only on the appointment in the calendar and front desk view, but checkout button should also have graphical indicator that there is a pending item that can be added to the checkout such as a deposit.

    1 vote

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  7. The system should notify you when you are about to double book a slot and/or if there are no appointments available for the time you have selected in the client appointment window.

    It's inefficient to have to tab over to the calendar to check for open time slots and then click back to update the timing.

    1 vote

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  8. It would be amazing to have an option where new clients are automatically directed to the first available provider or appointment slot when booking online. Right now, new clients often select specific providers, which can delay booking availability and create gaps in schedules. This feature would help maximize booking capacity, improve client experience with faster availability, and better distribute new client traffic across the team. Even having this as an optional toggle in settings would be incredibly helpful.

    2 votes

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  9. Currently cancelled appointments just go away. Instead, having them turn red or another color that signifies it was cancelled would help us.

    6 votes

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  10. Add it onto the list of notifications that stylists are able to choose from. The only option now is if a client books a new appointment or cancels.

    8 votes

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  11. It would be really helpful to be able to add functions to tags. ex: if you wanted a certain discount to auto apply to a certain tag

    4 votes

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  12. I understand that I can go under reports and print off the individual provider reports, however those print offs are horrible! The clients' names are at the far right instead of the left. It makes what should be a quick glance a hassle.

    1 vote

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  13. It would be super helpful if we could leave a note that shows on the waitlist. We never know if someone has already reached out and may be waiting for a call back it would be great to see that at a glance.

    1 vote

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  14. Prebook Defaults to have the ability to enter more than 3 defaults, as we can have follow-ups as follows; 2wks, 4wks, 6wks, 8wks, 12wks, and 6mos. By having more multiple defaults it would make it easier for front desk prebooking.

    1 vote

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  15. I want to be able to see my whole day or week appts at a glance without having to scroll through these giant boxes

    1 vote

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  16. I have noticed that we have appointments booked online outside of the scheduled window aka no availability. Online booking has also staggered group appointments without informing the guest that the appointments are at different times and not booked together. We have had an instance where one guest's card on file was charged for an unrelated guest's services and we did not attach them and can't figure out how it happened.

    1 vote

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  17. 2 votes

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  18. I would like to suggest that service providers who do not want to accept new clients may still need to accept certain services if they are the only provider offering those services.

    1 vote

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  19. As a Laser business, we have multiple tools that connect to the same machine. Some services need multiple attachments and some don't. Some services could be done one one machine OR another and if both are connected to the services both are required. I need the option to select and/or logic to resources to be able to control my schedule better. Right now some services cannot be booked online due to the limitations of your resources feature. Please add more functionality to make it easier to manage the schedule.

    6 votes

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  20. It would be helpful to see original appointments in their original location in the schedule when they have been cancelled or moved

    2 votes

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