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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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298 results found

  1. Businesses would like an automated email to be sent containing their staff's schedules. This would give them a backup resource in the event of lost internet access.

    1 vote

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  2. Please make it easier to view all future waitlist appointments instead of day-by-day waitlists and make it easier to delete past waitlisted appointments in bulk instead of deleting singular appointments at once.

    1 vote

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  3. To have a push notification or text sent sent to service providers when another provider books an appointment through the app.

    3 votes

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  4. Need to be able to move all appointments from a terminated staff member at once instead of one by one.

    1 vote

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  5. Send the provider a reminder of each upcoming appointment, the same way the clients get reminders.

    1 vote

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  6. Having a pre treatment just like Processing Time, Finishing Time, Transition, but BEFORE PLEASE!!! So when clients need numbing or lets say a client may need consulting??? it would make sense to have a way to que front desk staff where it's appropriate to double book.

    2 votes

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  7. The waitlist is useful for filling schedules with people who are already interested in coming in on specifica dates/times. Leveraging. this via the API would allow automations around those waiting clients. Necessary details:

    location (name & ID)
    service (name & ID)
    client (email & ID)
    preferred timeframe

    1 vote

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  8. 1 vote

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  9. Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.

    4 votes

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  10. I really like the Precision Booking system—it keeps the schedule organized and easy to manage. The only tweak I’d suggest is adding the word “Book” or “Book Here” directly on the Appointment Book in the time slots where appointments should be scheduled.

    Right now, the schedule looks very open until appointments are actually placed, and sometimes the correct booking pattern isn’t followed. Adding these key words would give Guest Relations a clear visual cue, helping them see the right times to book without accidentally placing appointments outside the intended structure.

    4 votes

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  11. When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.

    2 votes

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  12. Be able to color code the resources (by time) so that it matches the providers scheudles... MUCH easier to eyeball the schedule/room availability!

    4 votes

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  13. 2 votes

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  14. We need a way to link or combine separate parts of appointments. Clients will move things around and/or combine appointments. Having to delete appointments and completely rebook them, just to combine with something else on a different day is time wasting.

    5 votes

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  15. Ability to reschedule or change an appointment's location without having to cancel and rebook.

    3 votes

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  16. make the desk top website more accessible for booking appointments and blocking times using an ipad or iphone. I am a manager and need access to everyone's schedule not just mine as I am not a provider.

    2 votes

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  17. I would like an option to make it where they have to book in order for certain days. i.e. on Saturdays we are only here in the morning, never fails I have someone take that very last spot. Also on holidays where we are short days.

    2 votes

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  18. When creating a repeating or standing appointment, it would be extremely helpful if the system displayed a preview list of all the upcoming dates that will be scheduled.

    I’ve used another scheduling software that included this feature, and it made a big difference in preventing conflicts. Being able to see all future appointment dates in advance allows you to immediately spot if any fall on holidays or planned vacations. You could then easily adjust the frequency, modify a single appointment, or set an earlier end date before finalizing — instead of having to go back later and make multiple edits.

    3 votes

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  19. Hoping to have a notification created to where clients are getting notified if they're late or if their appointment time has passed. For example; If a client had an appointment at 10am, they get a notification at 10:05 they are late or 10:10 that they're appointment has passed our grace period. I feel like this would be one more point of contact in efforts to support our late or cancellation policy and prevent clients from saying they didn't know they had an appointment or didn't think they were late.

    4 votes

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  20. Stop requiring the input of a billing zip code to charge late fees. Some clients, especially new ones, dont fill out their intake paperwork for whatever reason. This leaves the clinic unable to charge late fees without their billing zip code.

    Also, there should be a toggle to charge JUST the late fee without including tax. I want to charge $100 flat rate. In order to do so, i have to charge $92.38 to make up for the tax to get the flat rate of $100.

    2 votes

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