355 results found
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Remove resource name from service appointment
Booking a service which requires a resource, the appointment shows long name beginning with resource. In this case the Client/service name is the important data and the resource is a background requirement. The Client/service name should come first or omit the resource name from the appointment.
1 vote -
Client notes on popup in calendar.
Have certain client notes show up on the popup when you click on their appointment.
2 votes -
Flexible Service Duration Redemption for Memberships
Currently, membership vouchers are tied to an exact service match at checkout. This means a client with a 60-minute membership has no way to upgrade to a 90-minute service at the time of online booking — the voucher is only recognised when the exact matched service is selected.
We'd love to see one or more of the following solutions considered:
- Flexible duration redemption — Allow a membership voucher to be applied to a longer version of the same service (e.g. a 60-min membership could be redeemed against a 90-min service, with the price difference charged at checkout)
- Service family/grouping —…
1 vote -
Only viewing providers that perform a specific service
This would be for employees/front desk/managers looking at Boulevard as opposed to clients booking online. It would be useful to have a dropdown somewhere similar to how you can select a specific employee, but instead you can select a specific service. As an example, we're a massage studio so it would be useful when booking appointments to look at a particular day's schedule and only see LMTs that offer cupping, or hot stones, or prenatal, etc. We have a separate spreadsheet with this information but it would be a lot more convenient if it was embedded into the calendar view.
2 votes -
appointment reminders for multiple start times
A guest with multiple appointments in one day should receive a confirmation with the start time of each service. This should also be true for "guest" and "guest of this guest". This has caused MAJOR issues for guests who think they have their appointments booked a certain way, and then are shocked when they arrive to the spa.
1 vote -
providers should receive a text notification for ALL services
Currently, if an appointment is scheduled on one provider, and it is moved to another provider, the new provider does not receive any notification that they have just received a new appointment on their calendar. This can cause a huge risk because if the provider is not notified they have a new booking ON THEIR CALENDAR, regardless if it was already booked for the business, that provider may not know to come in for the service. There should not be a "work around" that providers need to be constantly checking their schedules throughout their day, most people working in this…
1 vote -
2 votes
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Show block time on app
Show block time on app - should be no reason to be on desktop to have to see blocked time during the work day. These should be viewable from the app
1 vote -
calendar zoom in/zoom out needed
I’m having a hard time seeing the details of appointments on the mobile app calendar view, especially when trying to quickly review service information. It would be incredibly helpful if there were a zoom in / zoom out feature within the calendar on the mobile app, allowing us to enlarge appointment details for easier viewing and navigation.
I think this would make managing appointments on the go much more user-friendly for service-based businesses.
Thank you for considering this improvement!
1 vote -
reschedule appointments to other business location
you should be able to reschedule appointments to the other business location without having to go to cancel the appointment and then schedule it at our other location.
5 votes -
Pre-Appointment buffer
Please add a way to add a buffer BEFORE appointment for our offices also providing mobile IV therapy (allowing us time to travel to the appointment).
1 vote -
Same day notifications only for appointments booked
Our team would love to have a same-day appointment reminder feature added to the booking system. In our previous software, whenever a client booked an appointment for the same day, the system would automatically send a same-day text or push notification as a reminder.
Our staff does not want notifications for every appointment—only for same-day bookings. This selective option was extremely helpful because it reduced no-shows for last-minute appointments without overwhelming staff with unnecessary alerts.
We are requesting the addition of a similar feature in our current system: an option that triggers an automatic reminder only for same-day appointments.
4 votes -
Ability to adding Credit Card on the Professional App.
I’d like the ability to add a client’s credit card information in the Professional app, similar to the Wallet tab on the dashboard. Since I’m not always at the front desk or the front desk is busy checking a client out, having this feature in the app would enable me to streamline appointment booking.
3 votes -
Specify what counter/ MUA youre looking for
When booking a makeup service, make it more accessible or a requirement that the client has to choose what makeup counter they are wanting, or what MUA theyre looking for
1 vote -
Notification for same day changes
If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.
5 votes -
Appointment Copying
At our office we book out the owner's VIP clients a year in advance and really NEED the capability to copy appointments. It's tedious and time wasting to have to book each thing, each month and re-edit the exact same things rather than being able to just copy an already booked appointment and paste it for the next time.
8 votes -
Be able to block off the schedule for certain services on certain days.
Be able to block off the schedule for certain services on certain days. For example: we have events on Thursdays and Fridays a couple times a month at a location other than our office that require appts. But we can't block our schedule for the day. People book other services than our event and we have to immediately reschedule because we won't be in person at the office. Does that make sense??
1 vote -
request
There needs to be a feature to mark clients as request or non-request. This is VITAL to have fair books and balancing the books to ensure all service providers have a fair shot of building their clientele. Our old booking system allowed us to mark each individual appointment as request or non request with a clear color on the appointment to make it visable. The only way to on boulevard is adding a color tag, which adds to every service the client books (not helpful if they're seeing multiple service providers on the same day)
1 vote -
4 day
It would be nice to have a 4 day view even when there are more than 6 staff members /resources available. It's hard to schedule out multiple days without this feature.
1 vote -
Adding multiple services and multiple tech on the professional app.
Allowing multiple bookings, clients should be able to book multiple services and multiple technicians at the same time on the professional app. This is very common in the nail salon industry. For example, one client may get a pedicure and manicure at the same time, with one technician working on their toes and another technician working on their nails.
1 vote
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