196 results found
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Ability for members to view vouchers remaining on account
Guest are very confused by it appearing that they will be charged the entire fee, when they have vouchers on their account. It would be nice if the verbiage was larger regarding vouchers and also if guest could view how many vouchers they have on their account when they log in.
2 votes -
virtual receptionist
Automation on client upsells/upgrades during self in person check in.
Make it accessible for us to use a kiosk instead of hiring receptionist, we can just have self check in services that will also ask clients on potential upgrades relevant to their already booked service to support the practitioners.
Rid of human receptionist and is consistent to offering memberships/added upgraded services during check in/out.
The goal is to eventually replace the front desk receptionist to virtual as we adapt to current times with AI coming in.
4 votes -
membership clients seperate booking portal
Would love if our membership clients could have a separate booking option. Right now everyone can see booking for this next month. However I want our members to be able to book out for the next 6 months. I would love for them to login to their portal and see a separate booking link option that allows for 6 month book outs but on our website allow new clients/non membership clients to only book one month out.
1 vote -
Increase # of Purchase Amounts for Gift Cards
Ability to enter more than 5 gift card purchase amounts for online purchase.
3 votes -
multiple categories
Ability to add multiple categories for packages and memberships when allowing online booking. That way I don't have to create duplicate packages just to list it under our "deal of the month" section of the online booking. I do this to make it easier for clients to see what our deals are instead of making them search all over for our specials even if they already exist as a regular package etc.
1 vote -
Add auto Consultation to appointment on first time guests
Make all new first time clients add a consult with their first appointment
1 vote -
Instantaneous reward to referring client within the Referral Program
Option to grant reward earned by an existing client for referring a new client, to be applied immediately after new client completes their first appointment.
3 votes -
Option to Disable Credit Card Requirement for Online Booking
Hi Boulevard Team,
I’d love to suggest an update to the online booking system — allowing businesses to choose whether or not to require a credit card when clients book online.
As both a business owner and a consumer, I’ve noticed that some new clients are hesitant to share sensitive credit card information with a business they haven’t yet established trust with. Personally, I’ve skipped booking appointments online for this reason, and I believe some potential clients do the same.
While I understand that requiring a credit card helps protect businesses from no-shows and last-minute cancellations, I believe that decision…
3 votes -
direct link to book service
We need the option to hide specific services from the public online booking menu while still having an active, bookable direct link to send to clients.
This feature is essential for clinics and studios that offer:
• VIP-only or invitation-only services
• Add-ons or specialty upgrades not meant for general booking
• Seasonal or trial services
• Services that we want available only to returning clients or those with specific needs
• Membership-exclusive treatments
• Internal-use services we book manually but don’t want clients browsingWhy this matters:
Currently, if a service is hidden or unpublished, Boulevard disables its booking…2 votes -
Give a percent discount with the referral program
It would be even more helpful on the referral program to offer percentage-based discount options (e.g. 10%, 15%, 20% off next visit/service)
It would also be helpful to mix discount types
-i.e. referrer gets 10% off, new patient gets $50 off.percentages work better with our pricing system and feels more generous for higher value services.
1 vote -
Give us ability to amend the way the memberships are alphabetized online or reoganize the online schedule.
Give us ability to amend the way the memberships are alphabetized online or reorganize the online schedule the way we can with our online service menu.
2 votes -
API for Client Gallery Images
Ability to use APIs to pull client images from their gallery for use in a custom app or other application.
1 vote -
test mode before a change is made
being able to see/test changes our team makes before they are officially live for customers. For example, if we change the order of some of the pages or change some of the copy, would we be able to test it internally before the changes appear on the customer side?
4 votes -
Language Translation Option
Clients should have the ability to translate the english versions of our forms, notes and online services/scheduling to their language. The language barrier is a major hurdle. This could not only benefit each boulevard user but could also benefit boulevard as a whole.
4 votes -
Pre-treatment time that does not block the providers schedule
I would love the ability to create pre-treatment time (e.g., numbing) that is part of the patient’s appointment but does not block the provider’s schedule.
For example:
A patient books Sculptra from 10:00–11:30.
From 10:00–10:30, the patient is numbing in the treatment room, but the injector is not needed yet.
The injector should remain available to see another patient until 10:30, when the injection portion begins.
Right now, if I build numbing into the service duration, the provider is blocked unnecessarily. If I split numbing into a separate service, patients can’t easily book both online in one step.3 votes -
Link walk-in client data
When walk-in clients check in on the iPad, it should automatically pull their info if they've been to the salon before. It shouldn't make them enter in their email or name every single time they walk in. We should also be able to determine what data we want from the customer. Maybe email isn't something we want.
1 vote -
membership agreement copy to client
When a new member joins, and they are prompted to sign their membership agreement, which SHOULD be a signature, not just an "I agree" button. The client should automatically be emailed a copy of the contract they just signed.
3 votes -
show ratings
Is there any way rating or reviews can be seen when clients book online
3 votes -
Set Online Staff Order
Have the flexibility to change the order in which staff are displayed when booking online. It currently defaults to highest price first, then alphabetically. Critical to have the flexibility to move staff up/down the list. In our case, staff are rewarded for performance by being listed first online. This is a pretty standard feature across all other booking software providers.
3 votes -
Deposit for Group Booking Only
Facial Lounge would like the ability to collect a deposit for services when booked as a group, but not when booked individually.
4 votes
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