109 results found
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duo app "Don't have an appointment? tap here"
our patients check in using the Duo app. if they dont have an appointment it sayd "Dont have an appointment? Tap here". if the client taps it just says "please see a staff member" it would be nice if the patient was able to see what appointments were available and to self schedule vs waiting for staff to help. we currently dont have a front desk staff so clients are forced to hover waiting for a provider to come out to help them schedule.
1 vote -
Client Portal Needs Updated
We need to give patients more options of seeing results on their patient portal such as being able to review their labs.
1 vote -
Client notifications for newly available appointments
Have the ability for a client to not only sign up for a waitlist, but get a notification when their selected stylist opens up a new appt time of someone else cancels. They could set the parameters themselves to what day/times they'd like to be notified for.
1 vote -
Flexible Pricing / Automatic Surcharge Rules (Automated time-of-day / date-based pricing tiers for peak times or special occasions)
Hi Boulevard Team,
I’d love to suggest a feature that would make Boulevard even more powerful for service businesses: Flexible Pricing Rules.
Right now, I can adjust pricing by staff, add-ons, or manually at checkout, but there isn’t a built-in way to automatically apply surcharges or premium rates based on time of day or specific dates.
Here are a few use cases:
• After-Hours Appointments: Automatically add $X or a % increase when a service is booked outside regular business hours.
• Holiday Surcharges: Add a fee or percentage increase for appointments booked on certain dates (e.g., December 24th, July…1 vote -
1 vote
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1 vote
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Allow a set rate of $50 deposit
Allow a set rate for all appiontments made from the website to have a flat rate of $50. Setting percentages is difficult and makes it complicated, if you change pricing then you have to go make changes for each service, staff member, etc. Creating too much work.
1 vote -
Cart abandonment tracking
Google Analytics or Boulevard Report tracking to track clients who create a cart in the booking widget and don't complete the following steps. Having the ability to see what the exact drop-off points are would be most helpful for understanding where opportunities for improvement exist.
1 vote -
Photos next to services on service menu
I want to have images next to the services added to the menu so clients are more enticed to book. Booking sites like vagaro does this and they don’t even charge as much as boulevard
1 vote -
create a way for us to not allow brand new clients to book with certain staff members
Some stylist are still training and not the most appropriate to place with brand new clients who have never visited the salon before...or they're inappropriate to book with until a client has been at the salon at least 2x or more
1 vote -
Ratings for individual therapists
We really need to know how clients would rate our individual therapists after services vs. just their overall experience. Because so many of our clients have multiple services with different therapists it is important for our clients to rate each therapist so we know if there are issues on an individual level not just overall. So while we love the "general" experience rating, we want to drill down a bit further and then say something like:
Rate your massage with Stacey
Rate your manicure and pedicure with Kelly
Rate your wax with Leah
This would be a huge help to…1 vote -
Ratings for individual therapists
We really need to know how clients would rate our individual therapists after services vs. just their overall experience. Because so many of our clients have multiple services with different therapists it is important for our clients to rate each therapist so we know if there are issues on an individual level not just overall. So while we love the "general" experience rating, we want to drill down a bit further and then say something like:
Rate your massage with Stacey
Rate your manicure and pedicure with Kelly
Rate your wax with Leah
This would be a huge help to…1 vote -
Reserve CC on file without service pricing
We are unable to provide service pricing due to the variance of providers rates. This creates a problem as BLVD isn't prompted to collect credit card information to remain on file for No-Shows/ Cancellations.
1 vote -
clients have multiple services and paying for multiple people they want to confirm the bill before paying on the DUO
on the DUO have the list of the services person is paying for so they can confirm the check out is correct before putting their card in
1 vote -
same time service bookings
allow clients the ability to book same time services with two providers . when an add-on is added with main service. example: (ex: manicure and pedicure) and give user friendly availabilities for available service providers.
1 vote -
Editable verbiage in the membership cancellation popups in the Client Portal
Ability to change the language used in the pop up windows when a client chooses to cancel their membership via the Client Profile
1 vote -
link to individual stylist services and prices
A link to individual stylist services and prices. We have individual bios for our stylists and would love to have a direct booking link in their bios that go directly to their services and prices only.
1 vote -
display available add-ons for services
when someone is scheduling online, it would be helpful to have the eligible add-ons for the service they're booking shown so they can easily schedule it along with the base service. most people aren't going to go into a separate "add-ons" column if they're wanting additional services done at the same time
1 vote -
Memberships Perks View in Client Portal
When looking at Membership perks on the client end they cannot see the discounts they got on tox and fillers- currently this section does not show the option for discounts of dollar amounts on toxins and fillers (due to the way Boulevard is set up) I want the option for clients to see those discounts in the membership benefits section after purchasing, and not just under the description clients only see when purchasing
1 vote -
add to calendar
Allow clients to save their appt directly to their calendar
1 vote
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