AI Receptionist - Custom Guest Qualifying Questions To Transfer to Human
Create a custom option to program AI receptionist to qualify the guest when needing to transfer to a human at the beginning of the call.
Examples: New vs existing guest. New color guests need a consultation before booking a full color service. As AI improves it would be best to get this appointment to a human from the start.
Multi step service. Our services book a la cart. Sending a booking link for only one service when a guest is booking color does not capture the full service.
These interactions are best served by a human and getting the guest transferred quickly will help the AI experience.
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Jessica Cordero
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