group booking at the front desk
Currently, group booking is only allowed online, and most of our appointments are booked by the front desk over the phone. When making appointments over the phone, the front desk should be able to book multiple people who are coming in together and have them on the same ticket, rather than have to book each person individually. It doesn't make sense that this would be an option online and not for the front desk agent.
2
votes
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Ben Stevens
commented
Don't hold your breath Ashley. I have been asking for this since 2020 and they have never even hinted at doing it.