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Configurable Email Blast Send Time

Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.

Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.

Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both the date and time for email blast delivery. This would give businesses more control over their email marketing strategy and potentially improve engagement rates.

46 votes

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Kashmira McGowan shared this idea  ·   ·  Report…  ·  Admin →
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  • Alexandra Westervelt commented  ·   ·  Report

    Being able to send out marketing blast emails at a specific time. Not just the standard 9am.

  • GlamRus MedSpa commented  ·   ·  Report

    I use different basic booking software and that has never been an issue. This is very important and need to be update as soon as possible. This allow scheduling email at best time, increase open rate, also allow multiple email schedule through of the week and the month.

  • Aja Miyamoto commented  ·   ·  Report

    I've never had an email platform not support this. All of our scheduled emails send at 9am UTC which is 1am our time. This is unacceptable.

  • Gina Nastasee commented  ·   ·  Report

    Yes! Our emails say scheduled for 9am but then were sent at 4am. Yet the stats still claim they were sent at 9am.

  • Amber commented  ·   ·  Report

    Just came to suggest this! Our emails are getting sent at midnight! I don’t see how setting the time zone to UTC makes any sense for most of the US. According to the AI 9 am was chosen because it’s the optimal time for emails to be sent yet under the UTC time zone no one in the US is having their emails sent at the optimal time.

  • Katie Turnbull commented  ·   ·  Report

    Can you change the marketing emails to specify the time it send vs just the day? The UTC time for me sends at 2am, which is not ideal because those emails get lost in all the other emails they get overnight.

  • Ashley Baker commented  ·   ·  Report

    Allow for one-time email blasts to be sent in the correct time zone as this will help with the click results. My clients do not want their phones notifying them at 5:00am of my email coming through. This will increase the likelihood of unsubscribers.

  • Griffin Sutton commented  ·   ·  Report

    The ability to send out emails to clients scheduled on a specific date or date range would be helpful... For instance, our meter in parking garage is broken and we've had almost every client call with concerns. This could've been alleviated had we been able to send out a blast email to all clients scheduled that day to say the meter was down.

  • James Bohan-Pitt commented  ·   ·  Report

    All email marketing tools allow you to control exactly when emails are released. This allows for experimentation and to control the deluge customers can get. I am quite surprised it has been fixed at 9am UTC (4am CENTRAL time honestly.

  • Erin Bruce commented  ·   ·  Report

    For multiple location salons, the marketing tab should allow one time email blasts to be send to location specific clients, not all clients between all locations.