Allow businesses to put expiration on gift cards. In system it does not expire them after the law allowed … example in tn its 2 years.
There’s no way to expire gift cards. For example the system should allow us to put in our states guidelines and the gift cards automatically expire…
Melissa DelGrosso-Schmitt
shared this idea
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Ben Stevens
commented
Buried in the payment processing contract with Boulevard is language that you will never allow gift cards to expire if you use Boulevard to process them. I just learned that this year.
So, it doesn't matter what your state allows, Boulevard is forcing you to keep them forever if you use their system. I still tell people the state law on expirations, then I honor them past the expiration since they are in Boulevard.
The big issue for small businesses is that we have no way with Boulevard to remove the liability from our books. So all the old unredeemed gift cards just keep adding to our liabilities.