When a client opts in to receive text messages, automatically send a Welcome SMS that includes a contact card (vCard) so the client can easily save the business’s contact information to their phone.

Description
Upon SMS opt-in, clients would receive a one-time welcome message such as:
“Welcome! Save our contact so you always know it’s us.”

This message would include an attached or linked contact card containing:

Business name

Phone number (call + text)

Email address

Physical address

Website

Why This Matters

Improves deliverability: Saved contacts are less likely to be filtered or marked as spam

Builds trust: Clients immediately recognize messages as coming from the business

Reduces confusion: Prevents “Is this a real message?” replies

Enhances client experience: Simple, thoughtful onboarding to SMS communication

Aligns with compliance & best practices: Clear business identification from the first interaction

Use Cases

New clients opting into SMS at booking or checkout

Existing clients newly opting into marketing or transactional texts

Practices sending both marketing and appointment-related messages

Optional Enhancements

Ability to customize the welcome message

Toggle on/off per location or brand

Separate versions for marketing vs transactional opt-ins

This would be a small but high-impact improvement that helps practices build cleaner, more trusted SMS communication from the very first touchpoint.