A quick access customer service phone number that leads to a person
A quick access customer service phone number that leads to a person, an actual human.
4
votes
Kyle S
shared this idea
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Ben Stevens
commented
Support has really gone downhill in the past couple of years. I originally had a dedicated rep that reached out once a month, then quarterly, and now I don't even know if I have a rep anymore. And most of the support people have been less than helpful and much slower response times than we used to have. I feel like Boulevard is a black box that puts out software. I am not sure if or where the humans inside may be, but it is definitely hard to find them.