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  1. Problem: Our spa has one desktop computer for all of our team to use to check their clients out. We do not have a receptionist, so I created a "receptionist" profile that stays logged in at all times during business hours. We found this was the easiest way to check out our guests efficiently and in a timely manner. It takes way too long for each employee to log in/out using their email and password, IF they can even remember it.

    I want each employee to ONLY use their Blvd account when they’re doing anything in Blvd.

    Solution: Automatically log…

    6 votes
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  2. Inventory Tracker and Forecaster - A report that will be able to track the colors / products you have bought the last 6 months so you can adjust your minimums based on the popularity of the product .

    1 vote
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  3. https://blvd.app/@lumeaesthetics/referral-program

    add open graph info and image to the affiliate link

    currently is says "client portal" when you text the link to someone.

    Should have a customizable image and at least say Become an affiliate or something

    1 vote
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  4. Be able to apply the client tag filter to both include certain tags and exclude others, so that if someone has two tags, it accurately reflects the numbers for only one tag, both tags, and only the other tag.

    1 vote
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  5. I realize there is a cancellation button. It would be great if the calendar marked when there used to be an appointment there and notes when it was canceled, if it was rescheduled, etc. Right now it just shows as an empty spot on the calendar as if there wasn't an appointment there originally. You then have to track down who the appointment was originally for.

    Also, it would be nice if it flagged people that canceled inside/outside of your cancellation policy. Right now someone can cancel with less than 24 hours and we wouldn't know. Thanks!

    3 votes
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  6. The blue banner about returning clients logging in doesn't add very well to the booking overlay's design and I wish this could be in a different color/layout or allowed to customize.

    3 votes
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  7. it is very confusing that the app background for availability is white and the closed hours are grey and the desktop version is completely opposite. Please adjust it to reflect exactly how it appears on the dashboard.

    7 votes
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  8. It would be beneficial to have the maiden name of clients connected to their profile as well. We have clients get referred and list a client's maiden name or married name, but we can't find them in the system because their new/old last name isn't updated.

    2 votes
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  9. We would like the access to have our Medical Director bulk SIGN forms!

    27 votes
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  10. 1 vote
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  11. We have a mandatory liability form that all clients must sign to utilize our services. Sometimes clients start the form and do not press submit -then ipad times out and the signature is lost. It would be great to have an alert at check out to notify us if a client has not fully completed their necessary forms for that reservation.

    1 vote
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  12. More visible change to page when toggling between different locations. It could be as simple as the information bar at the top changing colors or the logo changing . Something more eye catching to let Client services know what location they are making changes to

    3 votes
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  13. It would be great if there was an easy and straightforward way to allow services to only be available during certain days and/or times. We have two new services that we only want to offer during specific times on Fridays and there isn't an easy way to do that. Right now the workaround is creating a resource to attach to the service which has some limitations.

    6 votes
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  14. Please create a report only for Service Charges.

    2 votes
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  15. 2 votes
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  16. In 2024 the tap to save a credit card option should be a given. Having to hook up a USB swiper is both cumbersome and not secure. This should definitely be an option with Duo integration.

    2 votes
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  17. Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a…

    41 votes
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  18. 1 vote
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  19. 1 vote
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  20. I have renters at 3 of my 4 locations, and some of them use Boulevard at home on their computer after hours. I want to limit the "Assign Services" privilege for them, so that they can only edit their own service timing and pricing (not for other stylists, or for the salon as a whole). It needs to be a separate permission, and not accessible to the whole company's services.

    1 vote
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