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6205 results found

  1. New streamlined feature on booking link.

    With the latest update to the booking system, blvd separated appointment scheduling from product sales to provide a more streamlined and organized experience for both practitioners and patients. To complement this change, we propose a new feature that notifies practitioners immediately when a patient makes a product purchase rather just in the daily summary sales that some staff roles do not have access to. We propose that when a patient completes a product purchase via the updated booking link, the system will automatically send a real-time notification to the software/practitioner. Practitioners can possibly customize the type of notification they receive,…

    1 vote
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  2. Add a feature to indicate when a client has been charted on. A color change perhaps?

    Color change indicating charting has been completed

    1 vote
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  3. Grant membership perks at different times

    We would like a way to stagger/ space out when Membership perks are received by the Client after a membership purchase.

    For example, a client would get to get a trusculpt or truflex each month with a total of 10 truflex and 2 trusculpt. The trusculpt need to be spaced out to mo 2 and 7 while truflex they would receive the other months.

    1 vote
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  4. Categorize referral sources

    We have 90 referral sources and we would like the ability to group them. I.E. all monthly promotions but also be able to track the success of each month.

    2 votes
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  5. Private Calendar

    A section to see provider's private calendar link and add outside calendars as well

    1 vote
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  6. Patient identifier on printed treatment records.

    When patient treatment records are printed, there is no patient identifier on each page. This is crucial for us and would be extremely useful.

    1 vote
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  7. Ability to view historical appointment data while on current appointment

    If we want to know the patient’s previous neurotoxins and placements during an exam, there isn’t a way to easily move between previous visits.

    we would like a split view added that would make this easy and accessible.

    1 vote
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  8. Patient Average Visit Value

    Can average visit value pull from products? We are an injectable practice. It would be great if products were reflected in the patient chart for Appts, revisits and Average Visit Value. It looks like this is only set for services. Thank you

    2 votes
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  9. add some marketing integration options

    There is a lot to be desired in the marketing suite and it is expensive for higher volumes of emails. What I spend for a ONE TIME blast I could put towards an entire different program that includes texting and unlimited emails. I need to be able to have all my contacts uploaded to a marketing program that also houses contacts from our website and other forms that may not be from BLVD.

    2 votes
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  10. DNS record settings and email hosting options

    We would like DNS record settings or email hosting options for boulevard in order to accommodate SPF and DKIM authentication.

    1 vote
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  11. renaming old charting for quick reference

    Being able to see previous charting quickly is vital. Is there a way to "Rename" old charting so we could make a quick call on what was done without having to open each file ? EX:

    1/1/25- Laser Hair removal Chin, upper lip and legs..

    instead of

    1/1/25- Advanced charting

    1 vote
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  12. Appts Canceled Audience Filter

    Facial Lounge would like to be able to filter their client audience by clients who have cancelled an appointment.

    1 vote
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  13. View, send documents through Client Portal

    Our patients are requesting the ability to send and receive documents/attachments to our office securely through the patient portal.

    It would also be helpful if patients could view a read-only version of documents they have previously signed (ie: post-treatment reminders).

    7 votes
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  14. Front desk: Booking same day appointments without interference.

    Booking a client after the service is completed. the front desk should be allowed to put a client on that same day with our interference. the service is already done, we are just trying to collect the money and we can't even put the service in the system with our all the non sense. It is actually making me book the service for another day. WRONG Answer!

    2 votes
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  15. Improve Duo - Reduce Constant Disconnect and Unlinking

    Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a…

    40 votes
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  16. Add built -in feature to suggest add ons/upgrades when the client checks in

    Currently, Boulevard doesn't have a built-in feature to suggest upgrades or add-ons specifically at check-in. However, this is a missed opportunity. The system already suggests add ons when the client is booking an appointment online. So when the client checks in, the system should be able to ask the client if she would like to add any add on services associated with her appt since these are already in the system. This is another opportunity to upsell and generate higher ticket revenue. Please add this right away. Not all clients book online, some call or walk in. This will help…

    1 vote
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  17. Separate commissions on new vs existing customers

    Would like to incentivize providers to bring in new business by offering higher commission on services to new clients vs existing clients

    2 votes
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  18. Merge staff profile

    A way similar of merging client profiles, but for staff/employees. Let's say a service provider leaves the company but returns at some point. We of course would like to market to the previous clients and also have reports under the same name. At present if for some reason a manager makes a new profile for the employee, there will always be two. Without the ability to merge, as time goes on the issues continue indefinitely.

    2 votes
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  19. Multiple Merchant Override Permissions

    Ability to utilize merchant overrides for vouchers, gift cards, and account credits, but once the override is set, have the ability to control which staff members can view or edit the override settings.

    1 vote
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  20. Bulk editing on orders under sales tab

    Orders will be opened by accident and then left, when reviewing to see if it was an error or if the client owes the company, we have to go one by one and the sysytem refeshes so then we have go back to our place
    very time consuming and a waste of time.
    Just tried to close out all order but this is impossible
    I should be able to review the order and the account, return to sales and check it off, once i am done reveiwing a couple of client then I delete them together

    4 votes
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