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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6479 results found

  1. auto save forms/charts as they are being completed

    Auto save would help service providers maintain their progress as they complete charts without having to actively save draft and go back into the chart to continue.

    28 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  2. change a client name on a scheduled appointment

    change a client name on a scheduled appointment

    2 votes
    0 comments  ·  Admin →
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  3. Be able to mark of online booking as they are checked instead of "read All"

    Be able to mark of online booking as they are checked instead of "read All"

    2 votes
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  4. Create a way to "un-check in" a client in if you did it by mistake

    Accidentally checked in a client by mistake, the only way to undo the mistake is to void the entire ticket and then re-book the client. We should just be able to quickly undo a mistaken check-in

    1 vote
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  5. Ability to change membership price after beginning

    If a patient changes which membership they are on or the cost of their membership changes, it would be nice to be able to edit the price that the patient is being charged rather than cancelling and restarting a new one

    2 votes
    1 comment  ·  Admin →
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  6. Gratuity on product purchases

    Add an option to include product purchases in the gratuity auto-calculation!

    2 votes
    0 comments  ·  Admin →
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  7. Reward limit at checkout

    Hello, we would like to have the ability to limit the amount of reward dollars that can be used during checkout. Currently, the system only allows us to apply the full available reward amount. Is there a way to set a specific limit per transaction?

    2 votes
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  8. visual Data Reports: Graphs, Pie Charts Etc

    I came from Vagaro and they had easy to read visual data charts. I am a visual person and numbers/text are hard to read. Having easy to read Data such as graphs, pie charts is ideal for business to see the numbers easier for visual people.

    24 votes
    In Progress  ·  3 comments  ·  Admin →
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  9. set same machine reservation if its the s

    Keep the same machine booked for the whole appointment! We have two LHR machines and when a client is booking multiple LHR areas (i.e. bikini and underarms) it books one area with machine #1 and the other area with machine #2. The provider uses the same machine for the whole visit so it should be just one machine per client per appointment booked. That way someone else can book machine #2! And we don't have to manually edit every single visit to be with one machine...

    2 votes
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  10. Alert on Check In Screen for Late Client

    It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.

    2 votes
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  11. Member Audience Filter

    Now with memberships & packages broken out from products, would like to see a filter for these purchase in client audiences.

    3 votes
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  12. We have Senior stylists that are allowed to block their book. We do NOT want them to be able to create or edit appts., but just place block

    We want to reserve scheduling appointments for our front desk team. However, our Sr. Stylists may need to block their book and they cannot do that unless we allow them to create appointments as well. Can we please change this?

    1 vote
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  13. Email marketing call to action text button option

    Small addition, but it would be amazing if there was an option to put a call to action button where the client can text us. There's just call/email/visit website.

    5 votes
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  14. Better Email Marketing Options

    1. The ability to duplicate a campaign rather than reinventing the wheel every time
    2. Emoji's in the subject line
    3. Store branded colors and fonts
    4. Reports that show who opened and who unsubscribed (not just a number but names)
    5. Better email templates
    6. The ability to choose multiple audiences for the campaign
    7. This was said before, but the ability to send to clients that may not be clients, but have purchased before.
    44 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  15. Someone to talk on the phone with for customer service :)

    There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution

    2 votes
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  16. Allow access to client profile from the "Cancellations" list

    When viewing the "Cancellations" tab on boulevard, it should be easier to access the client profile from that page.

    2 votes
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  17. Make a report the accountant can use for total balance of gift card and usage of gift card. This way liabilities can be reported accurately

    Gift card reports

    2 votes
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  18. Need to have a report that can be run for gift card balance totals so the company balance sheet may be updated by accountant.

    Gift card reports to be more thorough and usable.

    2 votes
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  19. Multiple Job Roles

    Looking for this feature as we have Estheticians who also work front desk. If they are assigned as an Esthetician, they will show available on the calendar even if they are working as front desk. Need to assign different job roles per day in the employee scheduler.

    2 votes
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  20. simplfy checkout

    Reverse the recent updates for the checkout process, it has got infinitely more complicated especially with price and service adjustments.

    2 votes
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