6373 results found
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Membership & Package Sales in Pro App Performance
Would like to see individual sales of memberships and packages in the professional app as well as services, products and tips.
2 votes -
List of open notes
It would be so helpful to be able to see a list of unsigned "draft" notes so we have an added safety net against unfinished documentation.
2 votes -
privileges
We should be able to customize which reports staff can see. It is all or nothing currently. Staff shouldn't see company info or each others info.
3 votes -
When you change a service, the resource linked to that service should automatically update as well. It doesn't currently.
When we update a service on client's appointment, it doesn't automatically update the resource that's associated with the appointment. It should be linked so that it auto-populates when the new service is selected to avoid any issues.
6 votes -
We should be able to have packages and series in services and not products.
Series and packages should be under services and not products. Clients should be able to purchase online and be able to book services in a package one service after another with different therapists.
4 votes -
Scrollable/Collapsible paragraph fields
For long text in forms, make paragraph fields scrollable/collapsible so that they take up less space and are easier to scroll through.
1 vote -
Spa vs. Medical - Separate merchant accounts
Spa services AND medical services are two separate businesses. There should be a way to attach medical services to the medical merchant account and the spa services to the spa merchant account as some employees deliver services under both. Having separate profiles per employee especially when they don't sync is not efficient and creates problems.
1 vote -
Follow Up Report (Med Spa)
We follow up with our patients the day after dermal filler as well as 5 days after treatment, 4 weeks after Kybella, 8 weeks after Sculptra, and 12 days after Botox.
If you could create a reporting system that notifies us daily on who needs a follow-up (based on those "rules"), and we would be able to mark that patient "complete" after follow-up, that would be a game changer!
2 votes -
Allow Chat Close
It would be great if we were allowed to close out our own help chat requests if the issue resolves itself before support responds
2 votes -
Add client after sale closes
If you create a client from the checkout window and do not click "Save Client" before processing the payment the system does not save the client (Even if you click "Save Client" on the following screen (Where you can print a receipt)).
This can leave an order without a client even when you intended to add a client and in fact clicked "Save Client"
Being able to add a client to an order that doesn't have a client assigned would fix this issue. Making a permission level for this would prevent fraudulently assigning clients for loyalty purposes.
3 votes -
3 votes
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Bubble notifications for walk-ins, like messages have
A visual notification on the menu bar alerting/showing front desk etc. that a walk-in has checked in
1 vote -
Starting price listed next to service
On the main booking page list service name and starting price and allow client to click in to see further price breakdown
1 vote -
More support
It would be great if there was more support after signing up with BLVD, it is so difficult to get any help other than "look at the videos". Those are so short that they are of no help. I was told that you only get a short window of support and then you are on your own. If i knew that prior, I would have reconsidered my choice.
2 votes -
There needs to be a report for services providers on actual pay
There needs top be a detailed report for providers on what they are actually getting paid. Minus any discounts, product charges , returns or anything else. There is no such report. They can not check their pay. Everyother system has a technician report like this.
Thank You
4 votes -
Add a "comp" feature in check out.
When we comp treatments let us simply "comp" and not have to use Duo and go through the entire check out process
1 vote -
Perpetual Average Cost Value
View the cost of inventory on-hand based on the perpetual average costing method.
1 vote -
Add Link to After-hours Response
Ability to add a link to the business website or client portal to encourage self-serve for clients engaging with the business when closed.
1 vote -
add provider choice under recommended products
When a client purchases a product you can select who gets the commission/sold the product. The same selection for the provider under the product recommended products would be useful. If the client comes in weeks later or on the providers off day, it can easily be accounted for who gets the commission.
1 vote -
adding a membership through client profile
It would be nice to add a membership to a clients profile without selling it through the POS. There are many times we want to add the plan and draft info but charge nothing until the first draft the next month.
1 vote
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