7479 results found
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Appointment Details after visit complete that include; arrival time, active time, checkout time
Report per staff member over a duration that shows metrics per service of averages of these.
This would be a fantastic tool given the vast data that Blvd is naturally tracking. Although it will suffer to human errors and inconsistency, it should all average out in the end. This type of report could be used to understand which staff are being improperly auto-scheduled for durations that are too long or too short in practice. I could only hope salon management would use this data to better cater to the staff/customer/potential revenue stream. It would also allow an underlying knowledge of…
5 votes -
Client receipts from the business email
Currently, client receipts are emailed from receipts@joinboulevard.com. Clients reply and receipts are routed to Boulevard accounting. Receipts should be from the customer's business email and replies sent accordingly.
6 votes -
Receipt - Checkout Options
Jean Paul is requesting a setting that automatically unchecks or checks the "email receipt" on transactions. In their option, Would like to turn it off if a gift card is a surprise, etc. It's too risky for someone to forget to deselect it
4 votes -
Signatures for Messages
The addition of prefilled signatures like:
Regards,
Lash Lovers Reception Team
Booking options:
Tel/Text: 214-357-5274
Online: www.LashLovers.com
Email: LoversLane@LashLovers.com6 votes -
Change price/duration permission on Professional App
Allow for privilege settings to carry over to staff app. Limit the ability for service providers to change price/duration settings for services, modify appointments, and edit client details, as necessary.
20 votes -
Semi-automated late/no show client workflow. Blvd-assisted appointment rescheduling or client messaging to achieve more appointments.
The option for blvd to automatically (or after manual authorization) message clients who have lapsed their appointment by a variable time (5min/10min/15min, etc) something along the lines:
Sigourney Hufflepuff, it looks like you are going to miss your 4pm service at Abundant Salon. Please call the salon at 8675309 in order to reschedule your appt, or click blvd.link/193nf33 in order to reschedule. Please also note the salon may have a no-show or cancellation policy that your original appt may be subject to.
It would be most useful and impressive if from the link the client could reschedule the appt themselves,…
5 votes -
Duplicate client appointments alerts for same day/late arrival tool/appointment progress tool
I have noticed that clients have sometimes booked multiple appointments by accident on the same day. I think there should be a tool that recognizes daily potential accidental bookings and just picks up on potential errors/staggered appointments.
there should be a tool that shows the progress of each appointments AND if a client is running late. We have the ability to NOT check them in if they are running late to the appointment... but it would be nice to have a button to press that notifies whoever is looking at the calendar perhaps in a different location that we KNOW…
5 votes -
Ability to edit services received if pricing remains the same after order is completed
Services may occasionally be modified by the service provider before the front desk is informed and would like the opportunity to update the received service if pricing remains the same.
2 votes -
Tableau
Tableau Data Management platform that helps manage the data within your analytics environment
1 vote -
Link client appointment if appointment already exists on that day on mobile
If a service provider creates an appointment for a client on their phone and that client has an existing appointment that day, the mobile app won't link the two like the dashboard does.
13 votes -
Permission: Show or hide client last name
Within privilege groups/settings, give the ability to hide just the client's last name from a certain privilege group (stylists). Today, the options are to hide all client info or full name. Reason is to protect client details from stylists (concern is around stylists finding clients on IG/FB with first and last name).
3 votes -
Client History should show total appointment amount, not just amount paid for the service
History > payments - shows amount paid for service, but not total amount paid for appointment (doesn't include tip in that amount)
5 votes -
Stylist information
It would be incredibly helpful for booking and training if there was an option for management to make notes about each employee and their services that would pop up when you click on the employee photo on the calendar.
15 votes -
Allow Services to tie to only a room/resource without a staff member
prospect wants to use this for halo therapy and sauna, but application applies to float pods etc
3 votes -
Ability to alert for appointment changes/bookings for non-provider
Only appointment service providers are alerted when there are new bookings or changes to their appointments, but we want the ability for the owner/manager to also receive these alerts depending on communication preference settings.
6 votes -
Report on Gratuity: Cash vs. Credit
Need to know what tips were paid in cash vs. credit
Currently going into the register and clicking on each order to view the details and see exactly how much gratuity was paid in cash
6 votes -
Show a checkin time.
So we will know exactly when they arrived.
6 votes -
Add multiple number of the same service to the checkout ticket like you can add multiple of one product
We offer nail art and don't know until after the service what needs to be charged, but instead of adding the same service multiple times, it would be nice to simply adjust the quantity of the service like we are able to adjust the quantity when selling a product
6 votes -
Customization within BETA reports (copy and paste columns)
Be able to copy paste one column, without copying the whole report
1 vote -
Customizable report for management of stylist
Would love to have a report/folder of all stylist information including late cancelations, adjustment services, complaints, poor yelp reviews and ability to upload documents to a stylist account so all information is on one system!
9 votes
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