7480 results found
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1 vote
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Be able to process a refund for an online purchase
An order that was placed online and a guest is trying to return in store - we're trying to accommodate their return but of course since it was a purchase made through our website, it will not show in BLVD
2 votes -
Editing blocked time
More options for editing blocks on calendars/schedules.
- Need the ability to update the times for ALL recurring blocks and appointments in a series as opposed to having to delete and rebook all of them.
- Add a "daily" reoccurrence option for blocks
- Add an option to handle recurring appts or blocks that are, for example, "every 3rd Friday of the month"
21 votes -
If search for client with phone number and they're not in the system
Starting to enter a new client clears the form and the phone number is lost.
When creating new appointment - will search by a phone number, if phone number doesn't come up they'll click "create new client" - but number they entered defaults to "first name". When they delete the number from first name, the entire "new client" form disappears
6 votes -
Present the vertical scroll within the online booking widget for service providers more clearly
Feedback that the online booking widget doesn't show that clients can scroll up and down to view service providers available to book as clearly as possible
17 votes -
report of requested appointments for stylists
to inform stylist and salon of clients being fed into the chair as opposed to stylist putting their own clients in the chair.
1 vote -
Hyperlinks to order details in the client profile
Ability to have transactional history of the client available from the client profile. Ideally, service and product purchases link directly to sales order.
8 votes -
New Block option whereas can only be deleted or edited by a certain privilege group
Use cases:
- Using blocks above schedules as sticky notes for informational purposes
- Administrative holds
- Service provider came in late/left early and management wants that ALWAYS shown for transparency to all staff.
- Locked lunch periods that can't be moved by unknowing receptionists
- Training periods
2 votes -
Schedule view for all locations under business management
Schedule view for all locations under business management
-Easier for multiple locations to see every staff's schedule at all locations
5 votes -
For the duration of the pandemic, have the self booking clients prompted to confirm that they are not exhibiting a fever...
...not sick currently, not in contact with a COVID case, and willing to observe the salon and local health department's policies for the planned appointment. (if the salon and/or business partner enables this setting).
Depending on state, city, and salon; there are many concerns regarding making sure that salons are best equipped to continue on during this crisis. Having this prompt that the clients would have to check off or affirm will provide Boulevard salons one further thing to share with their staff and clients that the salon (and software suite) are doing in the name of better public health…
4 votes -
2 votes
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Open Search when rescheduling a ticket
Please provide a business level setting to require the reschedule button to bring up the appointment search. By using the calendar you are bypassing many of the safety features of Boulevard (resources, service limitations, etc...) it forces the front desk to know all of those limitations rather than having the software do it for them.
1 vote -
Beta Reports: add client email column into Voucher Liability report
Add a column for client email into Voucher Liability report to support outreach to clients with liabilities
2 votes -
Appointment/ Client Tag reporting
It would be fantastic if there were a way to run a report for specific client/appointment tags. Example: We have a client tag that states "Stylist was late to client" I would like to run a report to see which stylists of mine are repeat offenders. Or we have a "no charge" client tag- again it would be amazing to run a report to see which clients are not being charged/ how often this takes place.
12 votes -
Deleting Catagories
It would be awesome to be able to delete service categories that are not used in our business, it would help to have a more organized/cleaner space to work in
3 votes -
Report for all new clients scheduled per location
Ability to report on future booked appointments for new clients per location as well as the date the client was booked. The goal is to see each location's new client bookings made per day.
2 votes -
Prevent Staff from lowering prices
Staff shouldn't be able to adjust price to lower than the default price listed
3 votes -
Rescheduling Appointments with 2+ Stylist for 2 Separate Days
Sometimes clients want to reschedule their appointment with 2 stylist and are willing to break up the appointment for two different days. Currently it only allows it if it gets rescheduled for the same day and it gets a bit complicated if rescheduling thru the edit page. It would be great if selecting and dropping was an option.
2 votes -
Allow client change on closed transactions.
If a client is accidentally checked out under another client, there is no way to go back and assign the correct client to the transaction; you have to refund the client that already paid, then charge them again (which is a bother). This action should be enabled for Manager/Admin log-ins.
8 votes -
Allow Self Add to Waitlist
Clients booking into the future who may want to come sooner could add this to waitlist to be notified if a cancellation comes sooner.
7 votes
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