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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7194 results found

  1. Images are very small and hard to see, would like to have them bigger for clients trying to recognize a professional they saw during a previous visit

    5 votes

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  2. On the appointment have a spot to see what time the client actually arrived so we can see who's late frequently or who has been waiting a long time.

    12 votes

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  3. Promo codes can not be applied to gift card purchases at this time. During the holidays, if someone wants to purchase a $100 gift card, they can buy it for $80 instead of the full $100.

    7 votes

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  4. We need to have a privilege setting in place to limit beta reports data to individual locations, particularly for franchise-structured customers.

    1 vote

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  5. Pop-up window appears in the checkout window to receive a discount on the day of their birthday to be applied.

    6 votes

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  6. More convenient and easier to keep track of/ stay on time.

    6 votes

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  7. When a client late cancels or no-shows, BLVD defaults to 50% of the service amount, but we would like to make this percentage customizable to reflect what is on our website. We are doubling the service amount by adjusting the price, but it is a manual process we would like to automate

    7 votes

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  8. It would save time scrolling through all of the data to have a table of the summary totals at the top for each employee. Commission summary report does not contain enough data for payroll purposes since discounting and vouchers are combined without discretion, a report showing the service commission, discounted total, voucher total for each that didn't require miles of scrolling would be great.

    6 votes

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  9. There is not an option to send a product-only transaction to the ipad (reception app) for client to sign. Clients have wanted to see the total and breakdown of their purchase.

    4 votes

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  10. Should be able to click on client names and orders from the report and see details

    8 votes

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  11. Stylists should only have access to client information for clients that have had an appointment with them

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. Want to be able to see in one place what was sold, when, and who purchased it

    8 votes

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  13. In the Group Appointment workflow, the button to "Add More" is not as intuitive as an indicator such as "Add Guest." Ideally, a differentiator such as "Add an Additional Service" or "Add Guest" would be more clear.

    1 vote

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  14. Feedback to remove the online product purchases (packages and memberships) from the Group Appointment workflow in the online booking section.

    1 vote

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  15. Client is asking for the ability to add Business Charges from the manage business tab as opposed to having it in the manage location tab.

    1 vote

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  16. Right now it's at random and our top stylists are seeing major decline in online bookings because they're at the bottom of the list.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. The Sales Summary report or total revenue report needs to display the adjusted amount per day on the report for that day/time frame.

    This is important so that the accounting reconciliation of the sales reports will match the bank deposits without having to search through refund or adjustments.

    11 votes

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  18. When messaging a client directly about her upcoming appointment it showed up in the message center under her kid's name instead of hers. Created confusion as his profile didn't have an upcoming appointment

    1 vote

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  19. This would be useful when we're trying to prebook as clicking View Times opens times for the day of. To View Times weeks out you need to scroll through each day

    1 vote

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  20. We like to prebook the client while they're still in the chair, but there's currently no easy way to go about this without starting at zero with a new appointment

    1 vote

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