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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7194 results found

  1. These can be options we can CUSTOM create in our Dashboard.

    Therefore if someone misspelled the word or capitalized it will not interrupt reporting.

    2 votes

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  2. Currently able to track discounts, but no reporting to show when staff make price adjustments, how many, for who, etc..

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Is there a way to adjust sales commission so it's based on products sold? We would like to edit based on # products sold per month. Ex:

    • 1-5 products = 5% commission
    • 5-10 = 10% commission
    • 11-20 = 15% commission
    • 21+ = 20% commission
    3 votes

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  4. There's no way to promote the gratuity at booking option. Trying to keep checkout as touchless as possible it would be great to have a way to highlight that feature. Maybe ask clients to confirm before they book that they don't want to tip ahead of time to limit their time in the salon.

    1 vote

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  5. Have had staff collect cash for an appointment and delete the appointment to hide the transaction

    2 votes

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  6. 1 vote

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  7. 9 votes

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  8. 1 vote

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  9. we should be able to click the client's name and view their profile from the waitlist.

    10 votes

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  10. 19 votes

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  11. Many of our assistants tend to help a specific stylist each day. When checking in clients, if there was an option for another employee or assistant to be notified of a clients arrival along with the notification the stylist gets, it would give the client a better experience when an assistant is there to greet them immediately to begin their service.

    This is also especially beneficial to the front of house in the event that the front desk is too busy to step away to find an assistant.

    4 votes

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  12. At the bottom of the confirmation is says refer to our cancellation policy. Instead of going to our website when they click on it, we would like a pop up with our cancellation policy appear

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. When on the Boulevard Professional app, it would be helpful to be able to tap/interact directly on availabilities the calendar to schedule appointments, rather than select the plus sign to add a new appointment.

    15 votes

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  14. often i find we are forgetting to send out the account setup email invitation. If sending was default upon account creation, one less thing to do for management

    1 vote

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  15. Right now feedback sort of disappears into the ether. It would be great if there was a feedback report that presented for a given time frame, service providers feedback was 80% 5, 10% 4 and 10% 3 stars. Creating this as a report would allow management an easier way to disseminate this information without just sending screenshots of whole company feedback data.

    3 votes

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  16. During COVID we are not accepting any cash tips for the health and safety of guests, reception, and specialists. Please remove the "cash tip" option from guest facing online booking.

    1 vote

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  17. 3 votes

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  18. Or can a symbol be added to the appoinmetn to indicate that clietnt has left a note. I dont know that there is a note unless I open up a ticket which I dont until I check them out then its to late. Notes need to be read before clients come in.

    3 votes

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  19. It would be helpful to be able to give access to front desk to view staff member's contact info and individual service pricing without allowing access to Manage Location or Business.

    3 votes

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  20. Date finder on Reports page functions differently than the one on the time clock when selecting a custom range

    3 votes

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