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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. Please provide a business level setting to require the reschedule button to bring up the appointment search. By using the calendar you are bypassing many of the safety features of Boulevard (resources, service limitations, etc...) it forces the front desk to know all of those limitations rather than having the software do it for them.

    1 vote

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    0 comments  ·  Admin →
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  2. Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home

    9 votes

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  3. Add a column for client email into Voucher Liability report to support outreach to clients with liabilities

    2 votes

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  4. It would be fantastic if there were a way to run a report for specific client/appointment tags. Example: We have a client tag that states "Stylist was late to client" I would like to run a report to see which stylists of mine are repeat offenders. Or we have a "no charge" client tag- again it would be amazing to run a report to see which clients are not being charged/ how often this takes place.

    12 votes

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  5. It would be awesome to be able to delete service categories that are not used in our business, it would help to have a more organized/cleaner space to work in

    3 votes

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  6. Ability to report on future booked appointments for new clients per location as well as the date the client was booked. The goal is to see each location's new client bookings made per day.

    2 votes

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  7. Staff shouldn't be able to adjust price to lower than the default price listed

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. Sometimes clients want to reschedule their appointment with 2 stylist and are willing to break up the appointment for two different days. Currently it only allows it if it gets rescheduled for the same day and it gets a bit complicated if rescheduling thru the edit page. It would be great if selecting and dropping was an option.

    2 votes

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  9. If a client is accidentally checked out under another client, there is no way to go back and assign the correct client to the transaction; you have to refund the client that already paid, then charge them again (which is a bother). This action should be enabled for Manager/Admin log-ins.

    8 votes

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  10. Clients booking into the future who may want to come sooner could add this to waitlist to be notified if a cancellation comes sooner.

    7 votes

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  11. Notes on client profile should show which user left them, so we can reach out to that employee if there is a question about the note, and don't have to rely on them signing their name at the end

    3 votes

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  12. Currently, when filtering reports, All staff (active & inactive) show up as an option. Don't need to see inactive staff ever.

    2 votes

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  13. Classic reports are able to generate staff emails without Admin having to know by heart or look up. Would be great to have that feature in Beta Reports or even just a drop down menu when the box to Share opens so the staff are listed/on hand

    2 votes

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  14. Allow for percentage based business charges to calculate as a result of the overall cost of the service .

    27 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. A button similar to New Appointment, but just for New Sale in the client profile to be sure you have the correct client/don't have to search for their name.

    3 votes

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  16. Allows slight decentralization of staff scheduling across management if contained within the platform rather than going back and forth between staff to figure out what implicit schedule was

    2 votes

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  17. 1 vote

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  18. Similar to the way Permission Groups is set up, client has requested a menu for customizable alerts where they can choose to receive a notification for various trigger events (ie. a Customer credit card on file has expired)

    2 votes

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  19. Many clients have multiple payment methods and it would be great to have an indication as to which payment method was most recently used - highlighted in blue or an icon next to it

    3 votes

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  20. Since we are a salon, we are finding that our employees are moving appointments to them to book themselves up or to move them to another employee. It would be nice if only certain privilege groups could do this.

    7 votes

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