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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. 2 votes

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  2. Ability to group columns in the Payments & Refunds report by payment method to see payments by payment method per location

    4 votes

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  3. In the instance of disputed transactions, include error messaging that transaction has been disputed and cannot be refunded.

    17 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. In creating a product, the choices within the "Package" option are months and years. It would be great to have a "weeks" option here if possible unless you have a workaround.

    2 votes

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  5. 3 votes

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  6. And also highlight WHICH email address the client is currently using to log in to avoid human error of merging and choosing the wrong email address for the account. Saves time later as this error in merging is technically just kicking the can down the road for later to fix again

    3 votes

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  7. We have long waiting lists and can work better if specifics are immediately visible.

    3 votes

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  8. We are finding some employees accidentally clock in from home or clock in 40 minutes before their shift and if we could set a limit that would be ideal.

    17 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. Capability to report on inventory transferred between stores

    1 vote

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    0 comments  ·  Admin →
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  10. Clients would like the ability to assign intake forms for specific stylists. For example: "We have 'new talent' in our salon and the customers of our 'new talents' have to sign apprentice forms acknowledging the discounts, etc. I know in the manage-->forms application you can add forms, etc but not assign them to specific stylists."

    4 votes

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  11. It would be nice to send appointment confirmations out for appointments that are scheduled after the normal confirmations go out. So, a Wednesday appointment that is scheduled after 3:00 on Monday would still get a "confirm your appointment" email. Yes, they should still come because they just scheduled it, but sometimes they miss that and it doesn't get confirmed.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. There's no way for staff to create/checkout a product only sale without having full access to the Sale page and thus All sales.

    6 votes

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  13. for example: if a client wants to add a custom cancellation window time from 24-to 48-hours for one service only, full brow, not all of them.

    1 vote

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  14. 1 vote

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  15. Include the order ID which the gift card was originally purchase in the Gift Card redemption report to help link back to the original sale amount

    1 vote

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  16. We be nice to gave a basic contact form as an option in the booking widget under "Gift Cards"

    i.e. Questions? Contact us or something like that under the gift cards. The form would include their basic info, any questions they have etc and it would populate and email to the supplied email address

    1 vote

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  17. I am unable to see the UPC, price, or size when updating quantities in inventory. I have many products that come in multiple sizes. It is very hard to add inventory when I can't see the UPC, the size, or the price. I am unsure how to update my inventory without this information in the update inventory screen. (See screenshot) I have a new bottle of Shampoo 1, but I don't know which row to update.

    7 votes

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    1 comment  ·  Admin →
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  18. When a client has a set price that will always be the same for a service and staff, a symbol next to their name and that service will appear.

    3 votes

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  19. 3 votes

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  20. Reporting shows data relevant to time period specified despite staff member deactivation. It would be great to be able to also view ratings of prior staff

    6 votes

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