7202 results found
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19 votes
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Edit payment type in closed order
The wrong payment type was used to close an order (Other payment type) vs. credit card. We would like the ability to edit or refund and add new payment type more easily. Currently, we would need to create a new appointment.
8 votes -
Bring back editing staff requested
Used to be able to open closed orders and change if a service provider was requested or not. Would like that function back
Example: Provider added services to an appointment and he was marked as requested for those services when he shouldn't have been. Wasn't corrected at checkout and now there's no way to go back and edit the requests which is throws reporting
13 votes -
Option to send Mass Confirmation
When making scheduling adjsutments, if not using the reschedule button, confirmation emails aren't sent. If making adjustments that are weeks out it's easier to make these from the appointment details instead of using the rescheduling button
8 votes -
Full implementation of a membership program
e.g, reporting on them, ability to gift them, cancellation emails, default start dates, etc.)
2 votes -
list the stylist assigned to each time slot under "view times"
being able to view the stylist attached to an available time slot helps with pricing out services when clients want to stay within a price range. thanks!
2 votes -
3 votes
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Ability to email the PO from the dashboard
Would like the option to email the PO from the dashboard
2 votes -
Rescheduling appointments between multiple location salons
Currently there is no work around for this, except to completely delete the techs schedule, delete all the scheduled apts, and re-open and re-book apts at the other location. It's extremely tedious and leaves a lot of room for error, especially if you're making scheduling adjustments for a big amount of time. The interface doesn't allow you to reschedule clients apts to the other location either. It's really inconvenient!
IE we are currently under construction at one of our locations, so a few of our stylists temporarily moved their books to the second location. Now, when we have to move…
14 votes -
Training mode capability for Blvd
To train staff using a mode of Blvd that does not communicate with clients, service providers, and can do fake checkouts/returns.
It would be super useful if there was a way to open a training mode that allowed usage of the databases but was firewalled from sending emails, SMS, push notifications to all and allowed fake checkouts, returns, voucher creation and redemption. I find that as much as I try to train my staff, there often are situations that come up that can only be done as a walkthrough for learning. The workaround now is creating a fake service provider,…
8 votes -
Appointment Ratings Report
Appointment ratings download
28 votes -
NPS Score
Glosslab would like to have customer's NPS score available within the client profile and at checkout.
1 vote -
Easier to see and cancel appointments on the website
Now, clients have to dig through their email to see upcoming appointments or to cancel future appointments. It would be so much easier if this information was available to them on the website when they long it. They have to create an account anyways. Should this be available somewhere on the website?
1 vote -
Allow Default Price to say "Starts at X" or "Price TBD"
Default price should allow text instead of monetary values. We use Botox Units and would like our default price to state "$13/Unit"
10 votes -
Default for SMS to be unchecked to "off" until client opts in to SMS reminders
Client needs this to be defaulted to be unchecked until client confirms/opts in for SMS appt reminders
2 votes -
Client Check-in without Phone or Email
Any instance when a client books with a guest, that guest typically won't provide a phone or email. With such, come time for check-in (when I need them to sign a waiver), I need to make up a phone number or email for this individual and check them in myself in order to have the form ready for them to sign when they arrive.
6 votes -
Split payments with product
Allow us to split payments across multiple cards when a client is paying for products and services.
2 votes -
Applying gift card balances for memberships
Apply gift card balance to membership subscription before charging credit card on file
14 votes -
Make the font color for services (booking) in a color that easier to read
A LOT OF MY STYLIST LIKE TO PRINT OUT THERE SCHEDULE FOR THE DAY AND WHEN PRINTED THE TEXT/FONT DOESN'T SHOW UP ON THE PAPER VERY WELL BECAUSE THE FONT COLOR IS WHITE.
25 votes -
In timeclock reports, show each shift total duration...
...along with next column showing that date's total duration to help with overtime summations. It is extremely time consuming to have to eye ball reports to identify when overtime math should be used on a day by day and week by week basis. Another nice option would also be a week by week total. I am quite sure that in most states that overtime calcs are only evaluated on daily and weekly basis and providing those two totals would be fantastically useful to all managers and payroll processors. It doesn't matter for my businesses, but it would probably also be…
2 votes
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