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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7205 results found

  1. Memberships for those businesses that sell them are a HIGH priority sale. The online booking tool puts them at the bottom of the service list right now. They should be at the top so people can see that they can get a better deal on combining services into a membership. It's lost today at the bottom and we do not see any purchases for them.

    4 votes

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  2. Separate column for commission override totals. We need to track by department so with staff that work in multiple departments we need a quick way to see separate commission override totals

    3 votes

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  3. because some staff have the same name, all staff use "stage names" that the front desk and clients know them by and use for booking. We've added these names to the Calendar display, but when booking an appointment in the dashboard, searching for staff on the calendar page, or booking online the staff's first and last name are displayed when it should be the stage name.

    4 votes

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  4. Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. Subscribers should be sent an automated confirmation for changes made to their subscription including pausing, rescheduling payment date, or cancelling. Otherwise, they call us looking to confirm and we have to spend time manually sending confirmation emails.

    8 votes

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  7. And also to protect client credit cards from missuse, which would forever damage salon and blvd reputation hypothetically.

    6 votes

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  8. Ability to choose a theme or holiday or add graphics/logos to the gift card to customize when gift giving

    7 votes

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  9. Wax & Lash has many situations/times where they comp a service or product, but still want to pay the service provider their commission. Ideally, would like to have an added payment type such as marketing, comp, etc (vs. just other/other reason).

    4 votes

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  10. Having a reception app for clients so they can check in when they arrive at the salon in the event we don't have front desk staff (to cut down on people in the salon) and to limit people all touching the same iPad & stylists needing to remember/take time to clean the screen.

    10 votes

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  11. Right now the business management tab only shows one location's pay rates for a staff that has them set at more than one location and it will only show whichever location you have toggled on in the top right hand corner which shouldn't be the case since business management is making changes at a brand level. It should show the all of the location's pay rates for that staff if they have them created at more than one location.

    1 vote

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    0 comments  ·  Admin →
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  12. International payments specifically for Canada. They have 8 locations in CAN and growing.

    7 votes

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  13. ...plus to view notes on list without having to go into & to see next to client name their tags. This is necessary in order to contact clients more quickly and for dates & times that work for them. Seeing client tags next to their name will also be informative for us internally so we reach out to particular clients first.

    9 votes

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  14. Would like a way for those of us Spa owners, who have multiple spas, to have a way to have a Manage tab that applies to ALL on my locations. Versus each site individually. For instance, if i bring in a new product. I am likely bring it in to both spas at the same time. Yes, I have to manage that separately for each locations. Extra key strokes = more time and more errors. Perhaps two options to Manage spa, versus Manage ALL spa's?

    Or in general, when adding a new product, make it automatically available at all locations…

    3 votes

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  15. It would be helpful to be able to receive notifications when a client purchases a gift card online themselves. Such as the bell icon or even a push notification.

    13 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  16. For Admin/Management, being able to see the primary business' transfers and then for individuals to be able to see their own

    2 votes

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  17. Would like to be able to add transition time to every 2 appointments.

    "We have to optimize his schedule pretty intensely now with these added blocks throughout his day.

    We can't edit the shift to be every 30 minutes cause if we had a 15 minute block at the end of each second cut, it removes an appointment on a :15 or :45."

    2 votes

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  18. If a GC number has already been used at the business, please display an error message that the GC number is a duplicate.

    3 votes

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  19. This business is asking for an option to select multiple services on the drop down menu when booking from the Calendar View. Currently, you have to go back into the drop down if you are looking to add a 2nd and 3rd service. They are asking for a checkbox that you can go down the row and check whatever services they are looking to book all at once.

    2 votes

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  20. This account is looking for the ability to check if someone added themselves to the waitlist or if they were added by a staff member.

    3 votes

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