7194 results found
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Send automated message after missed phone call
Send automated SMS message saying "Sorry we missed you, how can we help" or send booking widget link to book appointment online. If the client requests to be contacted by staff, have a way to notify front desk in dashboard.
10 votes -
Better price tracking on receipts and more info on orders - addon prices arent shown
I just noticed that on the receipts it doesnt show the addons nor the addon prices.
This makes it hard both for the client to keep track of what they paid for as well as for internal auditing on receipts. If a price is overridden of an addon. for instance a nail design addon changes price, it does not show the addon price, doesnt show anywhere for tracking that the price was changed.
A client could look back at a service receipt and see a service which is higher priced than the menu and think they got overcharged.
Also we…
6 votes -
More fields added to both the register section / register closeout reporting
- "Reason" Field for Pay ins/out - "shows the breakdown for the petty cash expenses per the cash expenses column in the Register Closeout Report" to help enable our clients to process their monthly journals in QuickBooks for petty cash.
- Include a separate field: employee and vendor name
Attached report for your reference.
7 votes -
Commission reports for staff on mobile
Commission report access in the privilege group doesn't allow staffs access to their commission report.
47 votes -
Add a group of add-ons to each specific service
For example when there are 10 add-ons for each facial and we have 10 different facials I have to manually add each add on to each facial so either have them pre populate and just be able to check a box that we want them to be added or be able to create a group of "facial add-on's" to make adding them more efficient
6 votes -
Purchase Orders - Include a running total when creating a new purchase order
We would like to see a running total when creating a new purchase order.
6 votes -
Highlight Last-Minute Bookings
Sometimes when it gets really busy in the salon, stylists/receptionists might not realize when a client has made a last minute online booking for the same day until it is too late and perhaps the stylist didn't know they were coming in or it managed to slip by reception.
Something that I think would be really helpful especially for busy times/days of the week, if a client books an appointment online for the same day, with-in the calendar that reception sees- make the appointment block vibrate or jostle around to let them know of a new same-day booking, and it…
5 votes -
2 votes
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Search within services
Why is there no search button on services?
9 votes -
Alert to reach out to customer if they need to schedule an appointment for a service
if the customer did not prebook at time of the appointment create an alert to reach out at x amount of time to have the client schedule the customer
2 votes -
Automatically award an additional amount when a gift card balance is purchased with a specific amount
Example: $20 off of a $120 gift card). Boulevard's system - when a gift card is purchased online it is allowing that $20 off to be used on any amount. Ideally, we want to be able to target a specific amount.
2 votes -
Beta reports: gift card code in the Detailed Line Item report
Gift Card Code attribute included in the Detailed Line Item report to help link redemption back to original purchase.
2 votes -
Inventory
Separating our PROFESSIONAL and RETAIL products* - so it doesn't show in inventory but historically is there
*Breakdown items for easy Reporting and Inventory
Low Inventory and PAR intelligence - To assist with Purchase Orders.
27 votes -
Merchant service fees taken out monthly versus daily
It's a reconciliation nightmare otherwise. Deposits aren't matching up when fees are taken out daily.
4 votes -
Customize displays
It would be awesome to have the ability to customize what data shows on reports as well as normal information pages. For example, being able to add a "date purchased" or "last date used" column to the gift card screen.
Our old software allowed customization on virtually every display of information, and it made life much easier for things like looking up lost gift cards.
3 votes -
Custom text addition to waitlist emails
Just like you can add custom additions to confirmations and receipts it would be a nice to have a text box to add to waitlist emails so that we can add a note that says if they are not contacted, that nothing was available and they should book again for a different day or try the waitlist again on a different day.
A few people called annoyed they were never contacted. (Though it already says they'll get a call when an appointment is available, it just doesn't say what will happen if it isn't)
4 votes -
1 vote
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Configurable Report Access for Privilege Groups
Enable specific report access toggling for each privilege group to ensure managers retain comprehensive visibility, while staff gain access only to their individual KPI metrics, reflecting the unique access needs of each role.
58 votes -
Customize a product's unit price at the location level without altering the brand level
Requesting to customize a product's unit price at the location level without altering the brand level. The reasoning behind this is that although we carry the same products across all locations, pricing based on city may differ.
6 votes -
Block times on Resource Schedule/Calendar
We have different treatment durations which makes it difficult to keep efficiency in the schedule. Would like a way to block off hours for certain treatments i. e. always 9AM - 10AM for Treatment A, then 10:15AM - 11:45AM for Treatment B if we could attach the treatments to resources and then block times on the resource calendar that would help resolve the need
20 votes
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