7194 results found
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Notification when availability is open tied to waitlist preference
In-dashboard notification when availability is open related to waitlist date/time preference
10 votes -
Apply multiple, varying offers within a group checkout
Ability to apply varying offers two individual clients within a group checkout i.e. if client 1 receives a "Member Discount" and client 2 receives a "New Client Discount"
4 votes -
Void order where a voucher is redeemed
Ability to void an order where a voucher is redeemed and therefore no payment is applied. Use case would be in the instance of a mistaken closed transaction or accidentally applied voucher where another payment method is preferred.
6 votes -
Require clients to prepay and add gratuity or have a self checkout for clients
When clients book online they don't always add gratuity, so we still need to check them out when they are through. It should be required for them to add gratuity or they can click no gratuity but note that they will have to leave it in cash or not at all. We are trying to be hands free and it has been impossible. They should also be an option to tip assistants when they are booking. If this can't be done, we would love a checkout station for clients where they do not need assistance to checkout. I've asked about…
8 votes -
Staff selection first on booking widget
Clients have been requesting the following feature where you can select a service provider and their availability at each location FIRST vs. selecting a location and date first then finding the service provider's availability.
Would like the option for interchangeability. We have clients who have favorite artists and want to book accordingly and we have clients who want first available, so we want for both options and formats for booking.
38 votes -
3 votes
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Apply custom tax to certain locations at the brand level
Right now, for larger multi-location businesses, we need to add a custom tax rate at the location level to the location requiring tax and then a custom tax rate of 0% to all other locations that do not require a tax. This gets extremely tedious when adding new products (particularly packages in which NY requires a tax) because all locations will have to have a custom tax rate applied for a single product.
4 votes -
Require client to re enter expiration date and cvv during online booking
Clients are booking with expired cards/cards on file which causes issues during checkout
7 votes -
Option to NOT refund tax per line item
When refunding an amount back to client, toggle off sales tax option.
2 votes -
Handling of multiple clients using the same phone number and/or email addresses could be better in contact center.
A problem of sending a message to one client under a profile is that it gets shown later as a different client or the wrong one. Would be great to show on dashboard that the message thread is with all three clients by showing all their names and denoting that these clients are using the same number.
4 votes -
A few more emojis for tags
health care worker
mobility issue/injury
Package Holder
Birthday
Likes Warmer Water
3 votes -
4/6/8 week button
instead of having the 4/6/8 week button from todays date, it would be nice if it went from where you are on the calendar. So if a client likes to book for every 4 weeks and go every 4 weeks from that date and not just from todays date. The calendar would jump to every 4/6/8 weeks from any date.
10 votes -
More filters on Contact Center
Would love to have more folders for the text messages, such as pending, for things they don't want to close yet. They want alerts to be automatically erased once read.
1 vote -
Custom text message for locations that don't have contact center
First text should include "Anything other than yes or no will not be received by the salon" so they're prompted to reach out directly
4 votes -
Generic form for parties to agree to use electronic signatures
For forms to legally hold up in court they need to conform to California's Uniform Electronic Transactions Act and the federal E-SIGN Act. The parties involved must agree to the use of electronic signatures in a separate agreement that only involves electronic signatures.
If true, this would mean that all legal forms that salons get signed via Boulevard would not hold up in court unless there is a separate electronic signature agreement. DocuSign handles this via a checkbox that has to be checked before it allows documents to be signed electronically and a separate document, attached.
I would like to…
4 votes -
Flag Front Desk if there are any changes made to an appointment
If a service provider adjusted the duration, changed pricing, or any other adjustments made within the appointment, owner wants the Front Desk to be notified.
4 votes -
Make closed tickets darker
When looking at the closed tickets some of the colors assigned to the staff make it harder to see at a glance what is closed. Darker closed tickets would make it more obvious.
3 votes -
Customize capability for the receipt printer.
Add the logo for the printable receipt printer.
4 votes -
Tax refund included in beta reports
this is absolutely crucial for our partners to see the details around tax refunds and it should be included within the detailed line item report
3 votes -
1 vote
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