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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7194 results found

  1. Our logo is a rectangle and looks great on the booking widget, but gets cropped on the reception app.

    3 votes

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  2. Need additional appointment metrics found in the classic Appointment Metric reports, ideally:

    • New Clients (Requested)
    • New Clients (Non-Requested)

    As well as Return Clients (Requested)

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. Add client email field to Account Balances report

    2 votes

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  4. When a client self books an appointment, have the system collect the CVC Code to the credit card. Then make the information integrate into our computer system. The information isn't saved on our end. So, if a client no-shows we can't charge them accordingly.

    5 votes

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  5. If a tax exempt client requires a refund, business would like ability to just refund the tax line item.

    5 votes

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  6. Either some warning to managers or a report of problematic appointments that may have slipped through the cracks.

    1 vote

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    0 comments  ·  Admin →
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  7. Would be great if there was a turn all off scheduling order to clear the defaults to start fresh. The current setup would be problematic for businesses with dozens to thousands of services.

    In Change Online Service Menu, perhaps changing the order of entire categories of services should be duplicated into the scheduling order portion. A branched structure of services seems more beneficial where as large portions would go one and after each other, and then granular controls of the sub branches ordering if need be.

    Additionally the "flexible mode" shouldn't be a before or after, it is more logical…

    1 vote

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    0 comments  ·  Admin →
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  8. At this time, the add-ons and add-on categories must be individually added per service. We have many services with the same add-on services and we would like an easier way to toggle on/off rather than inputting manually.

    7 votes

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    1 comment  ·  Admin →
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  9. There's a Product Sales report in the Sales category, but no Service Sales - would like to have a direct showing of service, quantity, cost, total revenue over the selected date range. ALSO would love if this report would have % to show, over the selected timeframe, what percentage each service made of the total services performed

    18 votes

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  10. On vagaro you can click on a current se3rvice and it allows you to book an appointment over it. It's way more mobile friendly as well.

    2 votes

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  11. 1 vote

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  12. Some services have deposits that are charged so it would be nice to have messaging that reminds the client of the deposit

    6 votes

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  13. create checkboxes and click all assignable services and update once when onboarding a new employee

    9 votes

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  14. It would be convenient to be able to apply the remainder of a gift card that was more than the service + tip to the client's account as credit. As it is now we have to go through a few steps to buy the account credit with the gift card.

    2 votes

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  15. Ability to set custom end date terms for memberships, such as in the instance of gifting a 3 or 6 month membership.

    17 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. When canceling or moving a reoccurring/standing appointment, to have the option to cancel all of them or even move all of them or just this one.

    Right now, if a client has a standing appointment every Friday at 2:00 and you want to change it to a different day or time, you have to physically go into every single appointment and move them individually.

    7 votes

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  17. Rather than dollar based loyalty, would like to have the option to see when the client joined or had their first appt with us so that we can give them an "Anniversary" point redemption

    3 votes

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  18. Currently using Paycor for payroll needs - includes commission, hourly rate if applicable, tips, business charges.

    15 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. On practitioner push notifications when they receive the message that the client has arrived, is there a way to add the service type, and length as well? ex: Kyle Frederick has arrived for his 60min Ashiatsu Massage

    This would help our team be more efficient as the practitioner knows right away beforehand what their next service is, so that they don't have to check the app, or BLVD schedule online.

    2 votes

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  20. For weekly staff performance review, businesses would like add-ons (number and percentages of add-ons + list of "type" of add-ons) to be included within the Staff Performance beta report.

    Data on add-ons/service options helps to properly coach stylists.

    6 votes

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