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  1. 2 votes
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  2. 1 vote
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  3. Similar to how appointment cards show the details of who booked the appointment, add a modified by detail to show any instances of rescheduling.

    7 votes
    1 comment  ·  Admin →
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  4. there needs to be a way for certain services to be scheduled before others. For example: color should almost always be booked before cuts. Currently the services just bounce to the first available regardless of time or sequence.

    3 votes
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  5. To be able to go back and make sure people are getting credit for their product sales.

    2 votes
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  6. When the start schedule is booked, BLOCKED off time should appear in the main client calendar.

    1 vote
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  7. Currently, the "Hours scheduled" are not set up to reflect the time clock so it would help to be able to see the time that the staff member actually worked vs. the number of hours scheduled.

    So many of our artists call out or will ask to come in late or will leave early if they finish early, and this, summed up across all artists over the course of an entire week, can greatly impact our artist utilization to be far off.

    4 votes
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  8. doesn't make sense to ask for a signature and tip before you swipe the credit card

    5 votes
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  9. In the case of a refund we need visibility on what provider made the change. How much they refunded and for what purpose. Incase there's a mistake with the refund being able to see the trail of what happened would be helpful. Also to see which service providers are making the refunds/price adjustments

    5 votes
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  10. 1 vote
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  11. When exporting information in a PDF the type is so small it almost requires a magnifying glass to read. Need to be able to make this readable please!

    2 votes
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  12. analyze aggregated data from all locations

    4 votes
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  13. vertical drop-downs - picks the service they want and then has the vertical dropdown - system will re-organize what they want and allow for add-on, etc.

    Needs to be able to order services as they wish.

    IE. Salt room first, the float and then last service - in any order they wish. So they can choose which service they want to go first., etc

    2 votes
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  14. Allow for service providers to specify to receive a notification of gratuity as a communication preference post-appointment

    4 votes
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  15. For some reason when you block time, that time is still counted in their hours available for productivity, but since they're not performing a service it counts against their Utilization % which shouldn't be the case. If they're blocked for a meeting they're still productive, just not with a client

    5 votes
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  16. Add individual product profit margins to a report for quick/easy visibility without the item having to had been purchased

    5 votes
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  17. Formula for utilization percentage on reporting should be (Booked) / (Scheduled - Blocked)

    7 votes
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  18. 7 votes
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  19. ...when I toggle to a specific date and then click the New Appointment on the top right.

    See video for explanation and steps to recreate issue.

    At the moment, when a client calls in for an appointment on a specific date, I will go to the calendar, choose the date (11/9 for this example), and when I click on the "New Appointment" button at the top right, it reverts the calendar for today's date and makes me choose the date again if not for the present day.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. Need to be able to choose if the block is "exclude from available productive hours" or "include in percent booked". Necessary for a lunch break

    3 votes
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