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6475 results found

  1. Rename Manage tab at the top to be Locations

    Having two manage pages is confusing when trying to explain to someone where things are located. Would be easier to have one "Manage" page and a "Location" page.

    Have to direct them by telling them to use the gear icon in the top right of the page to get to the Manage Business page, Not to click on Manage at the top which would take them to the manage location page.. they still get confused.

    2 votes
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  2. Deactivating service provider's ability to access dashboard

    Deactivated service providers are still able to access the dashboard

    3 votes
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  3. Having a price/discount breakdown in the Client history

    Being able to view sale details (price and discounts used) in the Client History without having to go into the appointment details. Vagaro had a way to view everything at once

    3 votes
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  4. Live notes in the staff app

    Having a live space to leave notes on the client without having to click into a separate area

    3 votes
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  5. Promo Codes used during booking trigger client tags

    When a guest uses a promo code during booking or if that code is used during checkout, it will automatically trigger a client tag ie. Code VIP will trigger the VIP tag

    4 votes
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  6. Rescheduling merged services together

    Allow rescheduling of merged services together between rooms/staff member. Right now, merged services can only be rescheduled as one between the same room/staff member.

    6 votes
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  7. For multi location operations, ability to give other accounts a simple "view" mode that shows them the schedule at other locations

    This would allow other locations to call each other to shunt clients to alternate locations, give information to clients saying "we're unfortunately out of appointments today, but location X has a 5:30pm available and I can connect you to that location if you'd like to set up an appointment with their concierge." Also useful to create inter-salon competition and schedule envy/understanding.

    I would love it if I could say to my managers, please look at the holiday hours for location X, and duplicate them for the month of december, without them having the same management level access at multiple locations.

    1 vote
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  8. Utilization % should reflect blocks on schedule

    Formula for utilization percentage on reporting should be (Booked) / (Scheduled - Blocked)

    6 votes
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  9. Automatically applied tags for add-ons

    Ability to customize dashboard to have tags automatically applied when a client books with add-ons.

    6 votes
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  10. Custom Date Range filter for client contact list.

    Custom contact list for clients who received service on a specific day.

    3 votes
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  11. Promotions be location linked, and controllable per location

    It would be great if promotions could be specified only assignable, viewable, and usable by location. For multi site chains some promotions only make certain in certain locations.

    4 votes
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  12. Goals/actuals for providers to view on phones and get weekly reporting on

    5 votes
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  13. Discount Enhancements

    Discounts specific to certain services and/or products * Allow limited use of discounts

    5 votes
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  14. Alternate Phone Number option

    2 votes
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  15. Link of dates and times within messages to the corresponding date/time in the calendar view

    We communicate with clients via messages as much as possible rather than using the spa phone to text. When communicating about booking dates and times that we are offering them based on their preferences, it would be great to click on those to take us directly to that spot on the calendar as a shortcut for booking or searching alternatives. Quicker navigation.

    2 votes
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  16. On Call schedule/floating schedule

    On Call schedule/floating schedule for appts that are not bookable online (i.e. bridal parties), send alert for booking request.

    3 votes
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  17. Appointment tags should automatically update

    Currently you have to refresh each time for an appointment tag to be updated on the Calendar view

    3 votes
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  18. Multiple appointment cancellations

    When cancelling multiple appointments from the client profile - currently I can only cancel one at a time. After each cancellation, i'm returned to the Front Desk. Is there an option to revert back to the client profile so I don't have to search the client again and repeat the whole process?

    2 votes
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  19. New Client Info Details - Add Saved Info Alert

    In order to avoid creating a client profile for the same new client repeatedly, we would like a notification or alert saying "client info saved!" after clicking on save.

    4 votes
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  20. Customize prebooking options

    Clients want to be able to set prebooking to dates that accommodate their business. ex: 1W, 2W, and 3W.

    4 votes
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