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6453 results found

  1. Allow for service providers to specify to receive a notification of gratuity as a communication preference post-appointment

    4 votes
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  2. For some reason when you block time, that time is still counted in their hours available for productivity, but since they're not performing a service it counts against their Utilization % which shouldn't be the case. If they're blocked for a meeting they're still productive, just not with a client

    5 votes
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  3. Add individual product profit margins to a report for quick/easy visibility without the item having to had been purchased

    5 votes
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  4. 7 votes
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  5. ...when I toggle to a specific date and then click the New Appointment on the top right.

    See video for explanation and steps to recreate issue.

    At the moment, when a client calls in for an appointment on a specific date, I will go to the calendar, choose the date (11/9 for this example), and when I click on the "New Appointment" button at the top right, it reverts the calendar for today's date and makes me choose the date again if not for the present day.

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  6. Need to be able to choose if the block is "exclude from available productive hours" or "include in percent booked". Necessary for a lunch break

    3 votes
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  7. I LOVE that the software is always growing and being packed full of new features. The more the merrier! But, many times these emails throw the salons into gossip-nados in which staff feel the features are already here. There is no warning or prep time in which my managers and myself have before staff start insinuating that we are locking things away from them or hiding functionality. This is especially difficult as the emails are written in a way that voices that the features are all available already which makes it seem only that the managers and owners aren't doing…

    2 votes
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  8. Allow a scroll functionality for calendars that have many scheduled service providers so that calendar is more visible

    3 votes
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  9. Front desk team would be able to check clients in faster. Check them out faster as well. The speed of using the website through the ipad is not fast enough and has lots of glitches. We eventually want to get rid of having a desk and have pay stands etc.

    44 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  10. It would be extremely helpful to be able to sort the wait list by the requested service provider.

    6 votes
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  11. A feature for assistants or receptionist to view only schedules, they have been granted access too.

    3 votes
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  12. For clients that no show, we add a $10 fee to their next appointment. It would be great if there was an option to not have the booking emails show this service. It is best for business to discuss the fee with the client in person rather than them have at-home time before the appointment to get angry over.

    Alternatively the ability to add a product to a scheduled service would work as well, then we would use a "no show fee" as a product instead.

    1 vote
    0 comments  ·  Admin →
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  13. Med spas that have injectables will bill, pay commission, and track inventory based on units injected. That amount can change from appointment to appointment and will prevent a business from having 100 different botox services listed with different units. This is also beneficial for vouchers where a client can buy 100 units and use those units at different values for redemption.

    9 votes
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  14. Want the ability to add all vs low stock

    1 vote
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  15. Octopi is a last minute appointment solution that gives the client a small discount and has them pay up front for the service! https://octopi.co/about

    1 vote
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  16. 1 vote
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  17. When we get online bookings , and it notifys us we should be able to individually mark as read instead of having to press "Mark All As Read" so we can look and mark off as we go.

    5 votes
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  18. So the staff member isn't constantly toggling, they can see all their appointments in one location

    3 votes
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  19. Having two manage pages is confusing when trying to explain to someone where things are located. Would be easier to have one "Manage" page and a "Location" page.

    Have to direct them by telling them to use the gear icon in the top right of the page to get to the Manage Business page, Not to click on Manage at the top which would take them to the manage location page.. they still get confused.

    2 votes
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  20. Deactivated service providers are still able to access the dashboard

    3 votes
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