6475 results found
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PreBooking Percentage
Would love to be able to see Staff Pre-Booking Percentages on the reports. Clients booking in salon for future appointments with same stylist.
11 votes -
Service Sales By Staff Report
The Facial bar would like the ability to not only see service count/revenue by category. But also the ability to see service count/revenue by individual service. For example: They are interested in seeing how much revenue they have received from one specific service that is on their menu.
2 votes -
Ability to have alternating membership benefits
(Ie. January 50 Minute Facial, February 30 Minute Facial and so on; this is a current membership we have)
1 vote -
On client profile under Scheduled Appointments, Show Provider
On client's profile, under Scheduled Appointment it shows appointment details but would be really helpful to have the provider(s) listed as well.
2 votes -
3 votes
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Client review for staff before appointment
Staff needs to see client detail alerts when clients check in/during their service to serve as reminders for client preferences, product purchases/needs -- if it's not prompted, the staff won't do it
3 votes -
Field for Employee id # at staff level
Need a field to identify employees by their employee id # to feed back to payroll (ex: first name, last name, employee ID)
3 votes -
Being able to see different stylists prices next to each service while making a new appointment
I have been having to go to our booking page in order see the stylist pricing for their appointment because it isn't listed in the current booking appointment view
5 votes -
Separate Tuition from Products (or Services) - needs to be its own thing - especially for reporting
Tuition is not a product so it shouldn't be included in product sales (or service sales). Need it to be separated and have separate reporting
2 votes -
Create a Suspended membership status
Ability to apply a Suspended membership status to indicate Past Due member but prevent from continually attempting to charge cards.
6 votes -
Assistant scheduling under main service provider's schedules
We would the ability to create a second column for staff members so that their assistants can take on some of their clients for specific services.
Example: a client books their single process color with the service provider listed online, but on the back-end, the assistant would perform the actual service.
5 votes -
Notification for ratings left on external social sites
When a client leaves a 4-5 star rating, we want to be alerted that the link to leave a review on Yelp, Google or Facebook has been clicked so we can see if that client has left a positive review there.
Ideally, we would be able to see the preview or be linked to their review on these social sites.
7 votes -
Ability to set a date for when appts will be accepted in addition to online booking lead time
Could be useful for store openings, temporary closures. If for example, a business was told it may reopen on July 15th, 2020, then this date would be set as when appts can be booked rather than manually going in often and readjusting the lead time for booking appts to match current date countdown to that date.
1 vote -
Custom Break Reasons
Customize reasons for Break Types with predetermined labels in dropdown within the calendar view.
2 votes -
Report to indicate what discounts are being used.
Very useful to show a report over a time range of what promos or discount codes were used. This can help a business determine if their running promotions are having traction, also used to audit whether the discounts are being used properly.
5 votes -
Showing staff only when designated staff assigned to service is unavailable
Much like services can be re-ordered to determine the services on the booking widget/booking order, we would like to set the order for service providers.
Scenario: Staff A and Staff B provide the same service, but Staff A will only take online bookings when Staff B is unavailable. Staff B is booked for that day, so now Staff A appears on the online booking widget.
2 votes -
Minimum lead time for clients in between service appointments during online booking
Ability for the business to customize lead time for clients between scheduling services. Use case: cannot schedule another appointment within a 4 week window.
2 votes -
Option to select that multiple services should be rescheduled to another staff member as merged
For our customers using staff profiles for rooms, need the option to be able to reschedule multi-service appointments as a merged appointment between staff profiles. Services may reschedule between multiple staff profiles.
2 votes -
Hourly, salary, and/or commission - Calculating pay rate based on performance.
I have spoken to a few prospects that say they pay when credit is due or they get a commission once their hours are hit. For example, someone will either get paid their hourly rate or their commission rate (whichever is higher that week).
21 votes -
Ability to customize receipt e-mails
Would like to be able to change the banner to a different color or image.
Customize the copy on the e-mail and add or remove the Book Next Appointment button - specifically would be helpful for salons that don't offer online booking
9 votes
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