Skip to content

General

General

Categories

6506 results found

  1. Client is asking for the ability to add Business Charges from the manage business tab as opposed to having it in the manage location tab.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  2. Right now it's at random and our top stylists are seeing major decline in online bookings because they're at the bottom of the list.

    7 votes
    Waitlisted  ·  1 comment  ·  Admin →
    How important is this to you?
  3. When messaging a client directly about her upcoming appointment it showed up in the message center under her kid's name instead of hers. Created confusion as his profile didn't have an upcoming appointment

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  4. This would be useful when we're trying to prebook as clicking View Times opens times for the day of. To View Times weeks out you need to scroll through each day

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  5. We like to prebook the client while they're still in the chair, but there's currently no easy way to go about this without starting at zero with a new appointment

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  6. there should be a way to limit promo codes to certain services or service categories.

    4 votes
    How important is this to you?
  7. 4 votes
    How important is this to you?
  8. 1 vote
    0 comments  ·  Admin →
    How important is this to you?
  9. ...within salons such as # of guests at a time, time between appts, number of staff working concurrently. There may be some slight adjustments to match maker that would greatly benefit those urban-salons that would be subject to such regulations.

    Use case; limited amount of concurrent clients.

    Option to set concurrent clients at a limit, disallowing manual and client self booking beyond that set limit.

    Use case; limited amount of concurrent staff.

    This would likely be manually controlled by salons.

    Use case; time constraint requirements on time between clients for sanitation protocols.

    Option to add a buffer to all appts…

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  10. Ability to alphabetize and/or custom sort staff in the schedule view for easier schedule publishing

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  11. I would like to offer the ability to my clients to click through onto Refill and Booking policies in the booking process. Maybe in the description of the product an active URL could be clicked?

    3 votes
    How important is this to you?
  12. Promo codes can not be applied to gift card purchases at this time. During the holidays, if someone wants to purchase a $100 gift card, they can buy it for $80 instead of the full $100.

    6 votes
    How important is this to you?
  13. I have spotted either bug or an unusual UX approach in online booking. I noticed that when I booked myself in for a treatment at Lash Lovers through our log in page that I was asked to put in my password when I had not ever put my password in for Lash Lovers before.
    I decided to follow the reset process to complete the appointment. I noticed my credit card was on file curiously but continued. This all felt a little odd, almost like I had a duplicate account.
    I then decided to make an appointment with Lost Hairdressers, the…

    3 votes
    How important is this to you?
  14. I would like to see the customer's orders and appointment history all in one place as an option, essentially a list of ALL credit card transactions from that client in a chronological list. Example: a customer is confused about how many membership vouchers they have paid for vs. redeemed - a chronological list of the charges and redemption appointments in once place would be a really easy way to sort out their account.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  15. We'd appreciate if you added a column listing the SKU in the Detailed Line Item report and Product Sales report

    13 votes
    How important is this to you?
  16. Many of our assistants tend to help a specific stylist each day. When checking in clients, if there was an option for another employee or assistant to be notified of a clients arrival along with the notification the stylist gets, it would give the client a better experience when an assistant is there to greet them immediately to begin their service.

    This is also especially beneficial to the front of house in the event that the front desk is too busy to step away to find an assistant.

    3 votes
    How important is this to you?
  17. I would like to disable the settings gear icon in the reception app to prevent someone from accidentally signing out of the app or changing the settings.

    If I block it with guided access, it then blocks the bottom key [123] on the keyboard so they aren't able to type a phone number in to check in.

    Moving the gear icon to another area of the screen, or moving settings to the settings in control panel would fix this.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  18. If a monthly membership payment doesn't go through Boulevard continues to attempt to charge the client which often results in multiple charges going through at once well past the original month. Since the charge didn't go through in say january, the client didn't receive or use the vouchers and they're no longer needed.

    It would be great if, when the charge doesn't go through after 2-3 attempts, the month would be skipped and not attempted again until the following month at which time it would only try to charge for the current month (not the previous month as time has…

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  19. Have a lot of clients with the same name and would appreciate having a middle name option

    3 votes
    How important is this to you?
  20. Currently there seems to be no order in how the packages are arranged on the booking overlay. Would appreciate having them list in alphabetical or numerical order

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
  • Don't see your idea?