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  1. At the moment the only cue is the top left stating which location account is being used. Suggestion to include in the dialog box "You are sending from LOCATION". Often I am sending messages from the wrong account which will confuse clients and also probably cause mistakes in the future when the client responds to that account and the receptionist of that salon works on that thread.

    Another great feature would be the ability to push the conversation to a different location where as the number the client is working with is retained but that thread is pushed to the…

    2 votes
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  2. The new order details page does not have the staff's name and time stamp for original payment applied.

    If the appointment occurred on Jan 23rd, refund was given on Feb 4th - the time stamp for the refund is reflected. Then, if second payment is applied on 3/11, the entire order's time stamp reflects the time/date the second payment was applied. We need to see when the first payment was applied and by whom for the transaction.

    3 votes
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  3. Add Forms Checked Tag Automatically

    5 votes
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  4. Create a required drop down on the dashboard so when a member cancels, a required reason field should be filled out before the cancellation is processed. This feature should also be able to be exported under the member reporting feature so we can analyze on churn.

    12 votes
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  5. Clients need confirmation of their appointment details, particularly if booked within the 48 hour timeframe when they do not receive a reminder. Right now, Professional app does not send the booking details email if the appointment is booked through the Professional app.

    24 votes
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  6. Currently only able to give one % to all providers. Would like to be able to customize tip for each provider involved in the appointment

    4 votes
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    1. We use the reason line to communicate time clock errors that need adjustment. As the admin I can't see the notes in the time clock only in the time clock report. In the report I can't make the adjustments. Time wasted going back and forth.

    2. Time clock should show overtime so less time is wasted calculating this by hand.

    3. Time clock adjustments could be a lot easier. We left Homebase to use Blvd time clock and have everything in one place. Homebase shows OT and makes it extremely simple to correct errors. You should take a look. There is a…

    6 votes
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  7. Jean Paul is requesting a setting that automatically unchecks or checks the "email receipt" on transactions. In their option, Would like to turn it off if a gift card is a surprise, etc. It's too risky for someone to forget to deselect it

    3 votes
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  8. Need the ability to report on figures of membership data during a specific timeframe i.e. the ability to report on how many active/cancelled/past due/paused members i had on specific date.

    4 votes
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  9. The UX is confusing in terms of including a Cancel button when a membership is in a paused state. Cancellation button should be removed or additional pop-up to specify term end should be included.

    1 vote
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  10. Would be helpful to see opens, bounces, unsubscribes AND it would be especially helpful if there was a way to know how many booking happen through the email that was sent out

    2 votes
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  11. would appreciate having it in the dashboard for visibility

    2 votes
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  12. For shared memberships, we need to present better visibility into the sharing member's actions in terms of which original member's vouchers were used, either on the order, within their client profile, or on voucher redemption reporting. Right now, when a shared member using a voucher, there is no further indication following the transaction as to where that voucher was redeemed.

    5 votes
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  13. Ability to restrict application of a promotion to only when another service has been scheduled i.e. can only add a treatment promotion if a specific facial service is in the cart.

    2 votes
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  14. Jenna Perry Loves the new online GC option. However, She has asked if down the line, there can be an option to not have the pre selected amounts listed ($25, $50, ect) She would like an option to toggle that off and only have custom or the ability to add in their own pre-selected amounts.

    3 votes
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  15. 2 votes
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  16. We need to have the options for specific stylists that use their own color (no back bar color charge)

    1 vote
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  17. Sometimes it's incredibly hard to get in contact with other locations due to clients checking in / checking out and the phones ringing. This would provide easy communication to the teams.

    1 vote
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  18. 1 vote
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  19. Ability to sell a package that includes the ability to pick a limited number of services from a group of defined services i.e. 5 options and ability to pick 2 services out of 5

    4 votes
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